I.C. System — beware of this scam company!
My wife received a Call From a Rebecca with I.C. Systems on a Friday, and was informed that a credit card account We had had been sent to them, We wanted to clear this up so My wife asked if we could set up some arrangements. The Lady named Rebecca was nice and had my wife do a short application over the phone, After completing this Rebecca gave us three options for repayment, My wife chose one and made the first down payment over the phone and the balance to be through acceptable monthly payments.
We were glad to finally have this going, However on Wednesday, I get a call from my wife and she is very upset!! It seems that I.C. Systems had called again and this time a Marcy called and Rudely told my wife that we had and outstanding balance and we needed to pay the entire amount or receive Legal action! My wife told this Marcy that we had just paid and amount of 150 down and had arrangements with them to pay monthly on the balance, Marcy told my wife that they were not aware of any arrangements with us and it looks like she was refusing to pay!!! My wife asked her to look at the notes on our account and see who she talked to just that Friday before and see what she had accomplished, Marcy said that She saw our payment and that there were no arrangements, my wife told her that Rebecca did not exist!!
Then She told my wife that she was not a good person because she does not pay her bills, During this long Rude Conversation my wife was trying to explain to her that Rebecca had her do an application over the phone, Marcy yelled at her and told her that They do not do applications over the phone and if she's Refusing to pay they will take legal action, And hung up on my Wife. After gathering the information from Friday my Wife called back to talk to someone else using the phone number that she got from Rebecca, This time Yolanda answered and was just as rude as Marcy and with the same story We had no arrangements and we were not cooperating, My wife ask to speak with someone else she said No, then my wife told her that" I'm sorry but I did make these arrangements" She said "don't be sorry to me be sorry to yourself for not paying your bills on time!!" then after telling my wife that she was being aggressive she hung up!!
After I got home from work I called the number and ext# my Wife got From Rebecca, The Person that does not exist, when the company answered I asked for the EXT# the person said hold on, I then got some girl tell and I told her that I was returning Rebecca's Phone call, The girl told me after putting me on hold that Rebecca was in a meeting and she would return my call later. After waiting for a couple of hours I called back using the same number and asked to be transferred to the EXT# I had, This Guy told me that He was handling this now and give him the information, My mistake. I didn't want to give to much away so I was very reserved on what I told him, He asked me what My intentions were and I told him his name was John Conway that I had the same intentions now as we did on the first call Friday. He said what was that, I told him to tell me, as this should have been on my record. He said I see your payment from Friday but what was I going to do with the balance? I said the same thing we told Rebecca, He told me that There was no Rebecca there and there was only Marcy and Yolanda that talked to my wife and that she was refusing to pay!! I told him that I just called and left a message for Rebecca and that someone there told me that she was "in a meeting" busy girl for not existing!! " I told him the girl that told me that and asked if they did not exist? He said that the account was now on his desk and there will be no one else. I asked why his Company felt like they had to lie and actually delete from my records what was discussed on Friday? He was smart and said "Why would we Why would we?" he asked what I was going to do I told him I want to call Rebecca and ask her what happened He said If I call back I'll get him all night, He was it. I was not going to go any further with him so I started to get off the phone, He said that he'll just note the account as Refusing to pay and not that on my credit file. So I got his full name his company address and hung up!!!
I may be wrong but I think its against the law to put wrong or misleading information on anyone's Credit report. And the fact that We were lied too about many things right to our very faces does not make this company trustworthy.