Hyatt Residence Clubtimeshare

D
This review was posted by
a verified customer
Verified customer

I own 3 weeks, Beach House in Keywest, San Antonio and Sedona. Waiting lists are corrupt since management keeps the list secret and seldom fulfills them. Ever since the owners of Interval bought the Hyatt residence Club things have gone downhill. They should be investigated for degrading my owner rights because of their new upgrade program. I was never told that Hyatt could rewrite the rules and rights without the consent of existing owners. It goes like this: you pay them many thousands of dollars to upgrade where you get to cut the line getting into their resorts as well as being able to book out 18 months (current owners can only book out 6 months maximum even though the reservation system inexplicable allows you to search out 18 months) and this of course puts existing owners at a disadvantage and over time may make ownership almost worthless unless you take your deeded week. It devalues what you already own and I'd like to know how they can get away with this practice? Seriously considering selling before resale value gets even lower. The salesman said that in most cases Hyatt will exercise its right of first refusal in order to gather up all the deeds and essentially resell them (without deeds). Eventually Hyatt Residence Club will be able to sell 2 or 3 times as many weeks as there are actual units because few if any will actually have a deeded week!
This company should get put on the American Greed TV show or some other Scam show because this is an incredibly corrupt practice.

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