CB Travel and Vacations Hyatt Complaints #122-141

Hyatt review: refuse to refund my money ( 2 comments)

p-i-s-s-e-d-o-f-f of Lakeland, US

Mar 11, 2011 12:31 am UTC

Resolved

stayed here for 3 days checked out paid my bill in FULL got back home in florida after a long trip checked my bank account and was charged an additional 170 bucks called the hotel and spoke to the manger she told me that someone had checked into the hotel from the same group of people that was with the cheer leading organization and they didn't pay for their room i told them that i had nothing to do with that persons reservations or room arrangement's which i did not and they told me they wont give me my money back until this other parent pays for their room i have filed a complaint with the bbb in Dallas and what do you know they are not a part of the bbb so i thought i would come here and get my money back this way by passing on the word to my fellow man i am going to take this as far as needed to get my money back they made an unauthorized charge to my debit card and refuse to give me my money back so if your looking for a hotel in the dallas area near the convention center you should look else where because this place is a gambit and the staff and manager are extremely rude i am thinking of calling the dallas police department to investigate these theifs so if your smart and dont want to deal with this stay anywhere other than the hyatt

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The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments

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Really?

Las Vegas, US

106 comments

Really? of Las Vegas, US

Mar 11, 2011 1:01 am UTC

Pissedoff - This one is easy. Just dispute with your bank. The hotel will need to verify the charge via your signed registration card. If what you said is true, you didn't sign for that room so you are not financially liable.

Complaining to the corporate office for a charge at a property will just get sent to the property. I would skip that step since it is just a waste of time.

Brenda - Save a few of the complaints on this board for the experts. :)

Really?

Las Vegas, US

106 comments

Really? of Las Vegas, US

Mar 17, 2011 5:41 am UTC

Brenda - Shouldn't you be busy monitoring all the conversations in which you are labeled a cyberbully? Then of course there is the #1 topic "Losers on this site". You are also quite popular and busy in that conversation.

Too funny...

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1800 481 034

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+1 (402) 935-5315

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