Husqvarna — jade 35 electronic part with problems
I bought a jade 35 on 03/26/2017. On 01/08/2018 my machine showed a few problems in the electronic part and wasn`t working, so it was sent to repair. On 02/19/2018 I got my machine back, and since then I have used it twice. Now my machine has shown problems again. Every time I try to sew it shows a message "Please lower the presser foot", well the foot is lowered and my machine hadn`t this problem before, again the electronic part is with problems. It needs to be repaired again. Since it has less than 3 months that I got it back, I would like for H.V. to fix my problem or give a new machine, I can`t have something coming and going back to repair all the time for the same problem. Those machines are way too expensive, and I thought I was buying quality, please show me you care for your customers and this company still cares about good customer service and quality.
Worker order id: W07390001000269
model number: Jade 35
serial number: [protected]
Customer I.D.: C07390010004404