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Hunter Warfield
reviews & complaints
Hunter Warfield
reviews & complaints

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33 complaints
20 resolved 13 unresolved

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Hunter Warfield reviews & complaints

Hunter Warfield complaints 33

M
May 15, 2019

Hunter Warfield - payments

I called this morning to see if my payment could be taken out at the end of the month and was not prepared for the attitude from the rep. I was told it took me a year to make a first payment and I am breaking their contract. I explained I was pregnant and did not work and I made a payment as soon as I got my first check. The rep was very rude talking over me and when I finally got fed up of the attitude I asked to speak to a supervisor. I was put on hold and then asked to call back in ten minutes. I said fine who should I ask for and was told I asked to speak to a supervisor so that is who I need to ask for. I am willing to make payments but it has to work on my schedule.

C

Hunter Warfield - apartment complex

hello to whom this may concern, so i was leasing from andover place and i may beging by saying it was never a day without some type of problem or drama. day one our move in date and time got pusged...

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Hunter Warfield - harassing calls w/a contract with them, trying to receive more money.

The above company received payment for a account, I didn't have with them. After months of aggressive harassment I made a settle agreement payment with them from my checking account which went through immediately, it was final and irrevocable( meaning it could not be reversed. I was given a confirmation number of bank confirming transfer, and a week later after this account was removed from my credit, it was then placed back and the harassment begin again. No more money from me ! This can be considered as defamation on my credit.

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L
Oct 21, 2016

Hunter Warfield - Attitude and rudeness

I spoke with a lady there that was extremely nice, however, I ended up speaking with Steve or Steven, Stephen and I have never in my life been treated so rudly. He started yelling and hung up on me. I mean this man really lost it. I feel sorry for anyone who has to speak with him. My God, the man had no control of his own mouth and temper. He left me crying my eyes out.
Never once did anyone listen about the roach infested apartment and that we did not unpack or stay because of the loud music playing at night and the amount of people that would get together at 2:00 am. I was just discounted by the apartment complex and handed to this rude man. I have never not paid my bills or broken a lease, my credit is impeciable yet I had this guy treat me as if I were a criminal, which I would like to say I am an almost 60 year old recently widowed lady with a credit score in the 800's.
I paid the money because I could not stand the ugliness but I would love my money back. I was treated wrong by the management and by this rude man. I can provide you pictures of the door not even connecting yet my daughter who just graduated from college was to stay there. NO! I have documentation, pictures, and dates. Please someone help me. Also, her credit alone would have given her the apartment but I had to give them my credit score also which cost another $75.00 from the apartment complex. The manager, Tony, of the apartments was nice but the leasing office is like vultures. That should have been my first clue.

R
Feb 09, 2016

Hunter Warfield - Debt collection scam, don't hire them because people will know it is a scam

About 5 minutes of research on the internet will turn up a host of problems with Hunter Warfield's business practices. While the debt they are collecting may be genuine- their methods of collection...

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M
Jun 09, 2015

Hunter Warfield - Incompetent and Unprofessional Ethics

Mary Joe Leon and her staff have claimed that I am responsible for a debt. They have committed to providing PROOF of the debt on 4 occasions through certified mail. Nothing has been received to date. Mary will not return my calls and hung up on me when I was able to get through to her. Based on my experience with this company it is my conclusion that this company is committing financial collection fraud. They have claimed debt responsibility with no proof or documentation to support it.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - No acct w/them, they keep calling

I've been getting constant phone calls for a different person. The incomming call is a computer and when you call the number back they hang up on you. I asked to get a supervisor or manager but...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - Collection of Debt

Back in December, my townhouse company, At Home Apartments, claimed that they needed to charge me and my two roommates $1500 for carpet damages. In February they sent the debt to collections with Hunter-Warfield. I initiated the phone calls with H-W in early Feb. When I called them, they demanded full payment. I told them I was not scared of them, they hung up on me. They called me on Feb. 28 and again demanded full payment. I told them I could not pay and that they should try to call my former roommate. I told them to treat me "fairly and legally" The agent immediately hung up on me. On Mar 9, I was called gain and offered an approximately 80% settlement. I told them I could not pay. The woman told me to think about it for a day and call back. I did not call back since no miracle of $1, 200 occurred.
On Apr 8, they threatened to verify my work info and garnish my wages. I told them that every time before the threats were hits to my credit. They again threatened to garnish my wages through a lawsuit.
Repeatedly, they have asked for my work info and I have declined because I do not work at the office. I told them that I do not want to be fired. I told them that I ws not legally bound to provide my work info.
I have also repeatedly asked for receipts and other proof that $1500 was actually spent on replacing the carpet. They also claimed I could have done a "walk-through" with my townhome company but that is not true, since someone was moving in immediately. I am not denying the damage occurred. I am debating the amount of money needed to cover the damage. Advice requested.

I need a copy of paid off selttemnet check was cleared on mar 13 2014.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - Collections

Love how all the employees of HW come on and try to defend what they do. It's ok you have to make a living but you don't have to try and be something you are not. I filed suit against Mid America Apartments and HW this last week NOV 2012 - let's see how interested they are in paying for an attorney in SC. Bet you the cost is more than the incorrect bill they sent me. I sent in my letter of dispute and the idiots from HW sent me a bill. Nothing to address the dispute I filed for breech of contract and failure to proide goods and services as agreed. Good news is I feel so strongly about the issues with the billing that even if they win I win - cause they will never see a dime and will still be out of pocket for the legal bills. I can wait the time for the credit to clear since my family does not believe in credit - we pay for what we get - sure you can say it might effect me when I need to rent a place - not true if you walk in and pay the years rent in full - you can't be stopped for any reason when you have the money. I could also pay them tomorrow but at this point it is the principle of the issue of not paying something I do not owe.

Yes, they can't verify my bill either. Why would I pay a bill that they can't mail or verify. My former apartment complex said it is the wrong amount. They are very unprofessional, disgusting, and belittle clients. They had all my contact information but waited a year to put it on my credit report. These people are sick.

Dave at Hunter Warfield is the biggest idiot on the face of the earth... He's probably a high school nerd that manipulates finally because he collects debt... lol... One day he's gonna mess with the wrong person and change careers out of fear! lol... Go to hell Dave at Hunter Warfield... You're the biggest loser

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - Harrasment, threats

Hunter WARFIELDHarrasment !! I have read many complaints here! And they all are true from what I just experienced! I had made a deal with the apartment complex. But Hunter WARFIELDHarrasment...

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N
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - RUDE AND DEGRATING

I have never been treated so horribly in all my life. I contacted the company being that I had just printed up my credit report and called to advise them I had a charge from them I had no knowledge about. It was for an apartment (located in another state) that a friend of mine had. I tried to explain kindly that I had no knowledge of it and here goes DERRICK BOND, yelling and screaming at me, and be littling me because I waited 4 years to call? Then I spoke to a guy by the name of Mike, who also did not want to hear my issue but was concerned that I contact them 4 years later. I had no knowledge of this account, recieved nothing from them, I happen to pull up my reports and here they are. Sorry if I previously had no need to review my credit. I will lodge a complaint to BBB, which probably wont go anywhere and the FDCPA and so on. But to hoot and hollar like they did trying to collect money for a debt Im sure they cant validate is ridiculus.

I was trying to settle a debt that occurred when my mother passes away in the apartment she was helping me pay, I'm trying to settle and. The lady hung up on me twice and then called me back speaking so rude and sis I will never settle and her name wa KELLIE MADISON, I asked for her badge number and she said u dont news to know and hung up again! This is wrong

S
Jun 08, 2012
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - money allegedly owed to landlord over items not included in the lease.

I was a tenant who never missed one payment on a 2-year high-end apartment lease. Two days prior to vacating the unit, landlord informs me that I may owe money for smoke smell in the unit, even...

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M
Apr 11, 2012
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - Rudeness

Just got off the phone with these slimy people. I got a notice in the mail about an overdue payment on a lease at an old apartment complex. I understand that this type of work is not the best, but when I received this letter, it was the first time I heard anything about it. I haven't lived at that old apartment complex since 2009! Anyway, I called to find out more information, not only did they assume that I was the one at fault (I lived with two other roommates who were on the lease who had pets who created damage, hence why there is a payment due for those damages). I tried to find out more information so that I could find out what was happening (I now know that my credit score is affected by joint leases that aren't paid by the other roommates). But the first guy that I talked too hung up on me without giving me more information because he said that "since I wasn't going to pay at that time" I was "refusing to pay." Thankfully, I called the second time and the second person was more helpful. Then I talked to the supervisor to complain about the first guy, the supervisor then preceded to argue with me and how I needed to pay the bill, which wasn't the reason I wanted to talk to the supervisor. Basically, she said that "this isn't customer service."

these are the rudess people i have ever met... an apartment where i lived is trying to charge me a bunch of charges for an apartment. i received a letter from this collection agency and they hung up on me many times, talked to me as if i were trash. i didnt want to mess up my credit so i sent them 4 money orders and these demons sent them all back. we need to all complain and get their ### outta ther. please someone help us.

Hunter Warfield - Alex

I am currently seeking professional advice on how to deal with a certain individual, Alex, at this company after filing complaints with FTC and the BBB. My credit report from 6 years ago stated that...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - Unacceptable Behavior

Hunter Warfield is the rudest company I have ever had to have a business conversation. As a business you should reach your goals while satifying your customers. The apartments that send collection...

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Hunter Warfield - Alex jensen

(f*** Hunter Warfield. A few days ago this dude call, Alex Jensen call everyone else in my family and leaves everyone a message at the end, he gets to me, and tells me about this debt, I did pay it...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - Irrate Rudeness and Unauthorized Debits

I found out that I had been sent to collections by an apartment I use to reside in. An agreementwas made between myself and management that a paymet would be sent monthly unitl paod in full which was done. I mailed my usual payment to the apartment complex. After noticing the check had not been cleared via my account this is whenI began calling to follow-up on why they had not processed the payment and was shocked that I had been sent to Hunter Warfield collection agency. The check was mailed to Hunter Warfield from the apartment complex as an payment on my now account. After speaking with the first rude representative concerning my balance, I was told that I owed more than what I had to pay which I refused to pay them. The explanation fromt he rep was interest had accured on the account. As I attempted to speak with this rep he became very irrate and hung up the phone in my face. I then called management at the apartment complex concerning this balance and she had to call them and have them change the balance to the correct amount. I called the collection agency back and asked to speak with another rep which was willing to listen but it doesn't stop here. I was phoned on the next day by another rep which was a woman and she was very ride as well and did nit want to hear anything I had to say once again concerning this account. Can I say I was harrassed every day. I finally was called back by the first rude guy of a rep that I refused to speak with again prior to him already hanging up in my face when then his manager took over the call. The manager was rude as well, but I did make an agreement on what two days my balance would be paid in full but I only okayed for two final amounts to be debited from my checking account. The check that ws mailed to this collection agency was suppose to be mailed back to me per the rep stating that they did not accept check payments, but for some strange reason they lied and accepted my check which cleared my account plus debited my account two more times which they took too much money. Once this I hppened I have called them daily for a credit of my money and have not been able to talk to know one that seems to care or have a good attitude. Speaking with management at this place doesn't matter becasue it starts from the top of the chain, if management is rude then this is why majority of the reps are as well. This matter still has not been resolved.

To SP7777:

Which YOUR right as an American but it doesn't stop them from reporting it to your credit or worse yet having their client sue you in court. So go ahead and send your letter because as long as you LEGALLY owe the debt in the end it will be YOU that will be paying attorney fees and court costs.

This is a collection agency. Their info. is as follows. You can send a letter to your State Attorney General to complain and get them to stop calling you:

Hunter Warfield
4620 Woodland Corporate Blvd.
Tampa, FL 33614
Toll Free: 888.HUNTWAR

China:

1st thing you should have done when you found out the bill went to the collection agency is to ask for verification of the balance since you were making payments to the complex. Contrary to popular belief the apartment complex has the right to send your account to collections if the debt is not paid within 30 days after vacating even if you agreed to mail them a check once a month.

Next, you can send the collection agency a CERTIFIED letter with copies of the checks that were cashed showing you over paid them. Put it to the attention of their accounting department as well as send a copy to the apt complex you lived at. Request a refund and inform them you'll seek appropriate legal measures if you don't get your money back in the proper time frame.

Here is their contact info:

http://hunterwarfield.com

Hunter Warfield
4620 Woodland Corporate Blvd.
Tampa, FL 33614
Ph #: 813.283.4500

General Inquiries:
[email protected]

Finally, believe it or not collection agencies have a right to charge interest or a collection "fee". When you default on your apt lease most often than not it becomes an interest bearing account. If you refuse to pay then unfortunately your bill will still remain outstanding which could possibly affect you from renting in the future.

As for Mr. McG2011 AGAIN contrary to popular belief the collection agency handling the account doesn't have to accept your payments in the mail because that means debtors will send the money whenever they feel like. There is no commitment or real proof showing to their client the debtor will consistently pay their bill. Debtors DON'T dictate how the account is going to be resolved, the collection agency and the client that hired them does.

As for the statement made by Mr. McG:
"there is a fee but in the end it gives them no info on your personal checking account information"

This is just plain ignorant because the CA's have PLENTY of information that is given to them from the very place you did business with. The CA's can run your social security # in many different software programs where a wealth of information will arise not to mention most of it is on the application that the debtor filled out when applying for the apartment. For example, the name of the bank they have their checking with or phone #'s to close relatives and friends, the type of car they have.

Of course the CA's can pull credit reports as well (which is PERFECTLY LEGAL except in the State of Vermont) where even more information is displayed such as your place of employment, mortgage holder and car payments, addresses of where you live or lived at etc.

So this theory by Mr. McG20011 about hiding your information from the CA is ridiculous because they will have it anyway. I use to laugh when people refuse to verify their personal information even though I already had it. They were shocked once I proved to them them I wasn't playing around.

It's best to be upfront and honest. This way everything can go alot smoother.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hunter Warfield - Rude Representative

Sadly, in today"s economy, a lot of us have fallen behind on something and are trying to make ends meet. So as I became aware that one of my debtors, had turned my case over to a collection agency, I called them right away. I do customer service work myself which sometimes deals with collecting money from people that don't have it, and trying to help with a payment arrangement. I always remember that those I talk to for the most part are folks just like me, and the way I handle them is as I would want to be handled. However my interaction with Lisa James, a collector for Hunter Warfield was appalling. As I tried to give and gain information, I was over talked and not listened to. I understand that she wasn't trying to be my friend, and I wasn't looking for her to be my friend. However I also wouldn't expect her to treat me as a second class citizen in the country I was born in, and she moved to. This isn't about her being from another country at this point, but come on. I would rather wait on them to hand it back over to a different collection group then to deal with these people. In fact she repeated to me several times, the information was in a letter, that they never sent me. I've been at this address for a year, and never got one notice from Hunter Warfield. That's a poor way to do business. To keep referring to a letter that I never received is shear stupidity, and she confirmed my address with me so I know that had it. As a small business owner myself I would never use them to collect any of my debts.

THESE ARE THE RUDESTOPLE IN THE WORLD THEY ARE PART DEVIL. I HAVE TURNED THRM OVER TO GOD

Email me to discuss your options in dealing with them. I have several that will help.

[email protected]

I have over 8 years experience in this field and a working relationship with a law firm who specializes in cases like yours that may have them PAY YOU!

As for you claiming you never received notice on the bill which is owed, the apt complex and collection agency they hire are only obligated to send one letter to the last known address which is usually the apt you lived at. It is YOUR responsibility to make sure you forwarded your address with the post office. If you didn't receive the bill that is NOT legally their obligation or the collection agency to make sure you got it. That simple.

Mr. Xavier Smothers-White:

1st, your business deals with customer service. As a small business owner your livelyhood depends on it but when it comes to any collection agency you are a debtor NOT a customer. The customer IS the client that hires them to collect.

There is no way I would ever passify a debtor and treat them as if they were a customer because in the end the collector loses out. When a collector becomes "friends" with the debtor they do a disservice to the very people (their client) who hired them to collect the debt to begin with.

The debtor in the end doesn't pay or pays very little. If every collection agency went by your theory they would all be out of business because no money would ever be collected.

If you felt dissatisfied with the collector you spoke to all you have to do is ask to speak to a manager. If the collector was truly out of line they can review the call and call you back to verify if your complaints were justified.

Hunter Warfield - Verbally Abusive

I never received a letter stating I owed money to may last apartment complex. Five months after moving out I received a letter from Hunter Warfield stating that I owed a significant amount of money...

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Hunter Warfield - Collection Attempt on a Former Apartment

I received a collection letter in the mail today from Hunter Warfield for an alleged collection on unpaid apartment rent. When I called to get details, I was told that the letter was sufficient...

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