Hulu’s earns a 1.2-star rating from 8 reviews and 142 complaints, showing that the majority of streaming service users are dissatisfied with viewing experience.
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While attempting to watch an episode of a TV show on Hulu.com, I attempted to pause the program. Instead of pausing by pressing the space bar, which usually works. Instead, the program jumped to an earlier part of the show, without pausing. I then tried to return the progress indicator to where I had been before. At this point, I was given an extra commercial to watch. I then tried to make a small adjustment, moving the indicator a minute forward, within the same intra-commercial region, and was forced to watch another commercial - the same commercial I had just watched. Hulu was punishing me with commercials and my negative feelings about Hulu have been transferred to the advertiser.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Last night, Feb.14, 2010, I was watching Stargate SG-1 on Hulu and for hours on end, Nationwide provided a commercial for each break. The commercial was very repulsive, and down right disgusting. The commercial focused in on a group of people together and a man comes into the room, opens a zip top can of soup, indicating "Cambell's Alphabet Soup", takes it into his mouth, swishes it around, then spits it into the sink spelling out the words "NATIONWIDE IS ON YOUR SIDE". The appearance of it all looked like someone puked in the sink. It was so nauseating, that I couldn't watch it, I had to close my eyes every time it came on. I am not a squeamish person, but that really made me sick to my stomach. I don't know who else to contact about this complaint, but when I pulled them up, this complaint sight came up.
The complaint has been investigated and resolved to the customer’s satisfaction.
Still being charged for Hulu, tried to cancel numerous times for the past six months, cannot access on my computer, name is Sally Leonard, 32 Dogwood Dr, Nashua, NH [protected]
being automatically deducted from bank Lowell Five
Happens daily! With every different show we watch. Freezes up after approximately 20 minutes of watching a show. Have to go out and reload (resume) program... sometimes you cannot 'resume'... you have to start over from the beginning. This is not a case of buffering!
refusing to believe it was me, evan after jumping through tons of hoops, there is no way to change your email, if you dont have access to old email anymore...
HELLO THE TELEPHONE WAS INVENTED DECADES AGO, MAKE TEXING YOUR NUMBER POSSILBE, YOU EMPLOY THE RUDEST PEOPLE AROUND.!
every tv required log in every time I wanted to use it contacted customer service and they helped me log in
but they disconnected service after charging me this is a disgrace i expect service I paid for
This has been ongoing for over a year, calling in every month, and when I had live it was even worse. I have to call in monthly, with some billing issue. Never can speak to some in English and my problem is never resolved. WORST CUSTOMER SERVICE! I really hate dealing with this company, not worth all this stress.
Hulu sucks,
Horrible customer support,
I will post this on ALL social accounts
I'm so tired of seeing gay and transgender ads repeatedly. You should show commercials that appeal to the majority of people... and seeing a guy wearing women's clothes, is not it.
I’ve got several TV’s in my house lately Hulu has been making me log in on every T.V. The next time I get a log in message from Hulu I’m canceling. I tried to get someone on the phone and got someone in some other country, if you can’t hire someone in America, that alone makes not want to do business these jerks
every day i have to relog into hulu every time i change channels i have to relog into hulu the people who answer the phone are not helpful at all they think i an stupid and hulu just wants money has been going on for about 2 months abnd has been send to higher level of support with no fixes done
I would like to complain about the commercials Hulu has been advertising. I do not want my children watching commercials advertising and pushing homosexuality as normalcy. That should be a choice I’m able to make.
Overview of Hulu complaint handling
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Hulu Contacts
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Hulu phone numbers+1 (424) 322-2237+1 (424) 322-2237Click up if you have successfully reached Hulu by calling +1 (424) 322-2237 phone number 34 34 users reported that they have successfully reached Hulu by calling +1 (424) 322-2237 phone number Click down if you have unsuccessfully reached Hulu by calling +1 (424) 322-2237 phone number 42 42 users reported that they have UNsuccessfully reached Hulu by calling +1 (424) 322-2237 phone number
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Hulu emailsfeedback@hulu.com100%Confidence score: 100%Support
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Hulu address2500 Broadway, 2nd Floor, Santa Monica, California, 90404, United States
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Hulu social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Hulu advertisements are totally inappropriate for viewers. I do not need to hear about erections, or the lack thereof, abortions and abortion pills, etc. etc. There are too many to even list. Remove them and fine Hulu. This has to stop. I will be cancelling Hulu as I cannot have this trash in my home around my family.
Why is the bleach anime only has Spanish subtitles when I want to watch it in Japanese version? I thought English would be an option but it’s not for the Japanese version (subtitles)
There are way too many ads under the paid subscription. It's ridiculous the ads are like 6 minutes long in total. You watch 2 minutes of your show then 6 minutes worth of ads with all this money I paid! The worst!
do not purchase hulu live constant buffering and streaming issues. has not worked correct since purchaseand do not bother with customer service waste of time they blame your end. cancel at end of month and try something that is not a chore to watch. Adios hulu!
Do not waste your time with hulu live, streaming and playback problemsand customer service is a waste of time always blame your end. Adios hulu cancel at end of month. Yea!
Tried watching the US Open (golf) and it kept cutting out so I missed most of 2-7:30 coverage. I had to go to Roku and watch USGA to only watch featured groups. Very disappointing.
Hulu recently changed the user format of their network . It is awful. Its is time consuming, confusing and frustrating. The fact that I have to get past "my profile" and then the welcome screen every time I log into Hulu, is a nuisance. The old one worked fine. I would like the ability to use the old format.
Thank you
Not just live tv most of 5he shows are on live tv I like king queens have this or friendsonly live tv I don't under stand why u could get more tv shows not just for live tv for people and live tv so much in my area there is not many shows to see
I don't like them. Cos they have way to many ads on there.
While watching to tv series tracker it kept stopping ? kept trying to start over and that was a JOKE AND HULU WANTS YOU TO JOIN HULU PLUS? WHY?
kentucky hillybilly