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1866 381 3981 (USA and Canada)
1866 468 9473 (USA and Canada)
1844 207 0303 (Flights, USA and Canada)
1855 326 0772 (Hotels, USA and Canada)
1855 677 0745 (Cars, USA and Canada)
+1 877 787 7186 (Customer Service)
+1 417 520 1680 (International)
+1 417 520 1693 (Flights, International)
655 Montgomery St Ste 600
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United States - 94111-2627
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Complaints & Reviews

horrible setup and rip-off!

The worst system I've ever used. I will make sure I report this to every travel website I use. I found a car two classes better and 25% lower after I booked with Hotwire. Horrible set up that you can't back out or renegotiate your price after booking 3 months in advance thinking you're getting a good deal. NEVER USE HOTWIRE AGAIN and I'll be sure to let EVERYONE know what a rip off it can be. I will copy this note and post it anywhere I can.

  • La
    lalinda26 Feb 05, 2009

    Me too, unfortunately I also got rip off, I hate them!

    0 Votes
  • Ge
    German Jr Jun 25, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I wholeheartedly agree, I wish I had checked this website before I made my reservation, my wife says she did see, a TV report about internet travel agencies and the problems you encounter with them.

    0 Votes
  • SweetVirginia Jul 18, 2009

    That's what happens when you book online trying to save 15.00 instead of going to a reputed travel agent that would know right away the lowest posibble fare and how to get it for you.
    Better luck next time and remember that without a travel agent you are on your own.

    0 Votes
  • Li
    LikeToTravel Jul 21, 2011

    Just had my issues with a car rental through Hotwire. Found out the price had dropped 40% so I called Hotwire to modify or cancel my reservation. They said the car company would not allow it so I called the 800 number for the car company and the actual location I am to pick up the car. They said it would be no problem to modify the reservation so I called Hotwire back up. They would not modify the agreement. Warning to anyone who even thinks about using Hotwire, DON'T. You are far better off contacting the companies directly, Hotwire provides no value add.

    0 Votes

ratings & location

I wanted to stay in indianapolis for a 2 day women's conference and decided to give hotwire a try. What a mistake. They were advertising 4 star hotels in downtown indy for $69.00. Well, like a fool, I booked a room as there are only 4 - 4 star hotels in downtown indianapolis. The room I got was 2 miles away from downtown and was anything but a 4 star. I have stayed in economy hotels that offered more than this place did. What a rip off! When I called hotwire to complain they wanted to have me re book at a different hotel without telling me where it was at a price of $124.00!!! I told them I would keep what I had but I would never book anything thru them again and would file a complaint. Evidently these people don't know what downtown means or what a 4 star rating is all about. This so called 4 star hotel I stayed at didn't even have a snack machine and no complimentary continental breakfast - you had to pay for that at a cost of $8.95. Needless to say I ate elswhere. Their normal room rate is $189.00 - you would think you would get something for that kind of price - but not there. Do not book a 4 star hotel room thru hotwire!!

  • To
    tom Oct 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I agree completely with you about hotwire hotel rating I got the same experience and hotwire never admitted that they are wrong, they even said they thoroughly investigated the hotel after my complaint about the hotel rating and their rating is accurate.
    My message to anyone who want to use hotwire because of cheap price is : do not believe their rating, you want a good deal you will get a worst deal and you will ruin your vacation because of frustration.

    0 Votes
  • Bh
    bhauseur Jul 02, 2009

    My daughters softball team is playing in a tournament in Lancaster, CA next weekend... All the usual sites were out of rooms. We went to Hotwire.com and found a 3 star hotel for $59.00! Good deal, right, WRONG!! The 3 star hotel was actually a motel! I called the motel and asked them to rate themselves and they told me they were similar to a motel 6... However, Hotwire shows 3 star hotels as DoubleTree, Holiday Inn, and the Radison. I called and they have refused to do anything to help remedy the situation. We are not staying in this dive and I am calling American Express as soon as the charge hits my account!! NEVER, EVER use HOTWIRE!!!

    0 Votes
  • Co
    cog911 Mar 29, 2011

    Hotwire did the same to me. A 0 star listed as 2 star. It is the scam they have to hook you in. Priceline is much, much, more reputable and knows that the star rating is all you can go by, so they stick to it. I have only had one minor star level disagreement with their listings in all these years. So go Priceline if you are bidding, don't get hooked by a cheap deal by HotWire. You will pay with your frustration and discomfort.

    0 Votes
  • Be
    BeDavid Jul 07, 2011

    I paid for a rented car from Hotwire. My flight was cancelled and they gave me "Hotwire Bucks". Although I fly almost monthly, they never have a car I can use my Hotwire Bucks on. Never rent a car from them because if you don't use it, you may never get a chance to use the credit which expires.

    0 Votes
  • Sh
    shosh May 08, 2012

    hotwire is awful we never even got to book our flight the took 1100 dollars out of our account had to call four times just to get a supervisor named taylor who was no help we were on the phone for over an hour the fist lady said she would get a supervisor and then hung up the second guy said he would talk to the bank his name was rusty he hung up when the bank got on the phone he said he would call back if the call was lost and he never did the third time we called we told the woman first off we wanted a supervisor and she wouldn't stop trying to find out our name which there was no point for her to know we just wanted a supervisor after being on the phone with these idiots in india the supervisor named taylor employee number A189 if that was even true told use he is as high up as we could get because he was also no help to us this was an awful experience for the last hour and a half they were no help so we got charged a ### load of money just to have to wait up to 72 hours to get it back and they want us to rebook then.. absolutely AWFUL customer service

    0 Votes

deception to scam you-watch out this trash company - bill me later

The story is well familiar with anyone or everyone. Hotwire.com promoted "Bill Me Later" as a way of payment.

Bill Me Later purposely decepted the statement, so it looks like "No Payment Until 07/08" - it looked like July 8th, but actually it meant July 1, 2008.

You wanted to file small claim against the "Mill Me Later", however it is a out of state company.

I was decepted by Bill Me Later. I feel sad that a good company like "Hotwire.com" is associated with the trash company like "Bill Me Later".

Be careful. Companies like "Bill Me Later - BillMeLater" is there to searching for opportunity to get you, or outsmart you.

If you are a "Bill Me Later" customer, get rid of it, before you were trapped and decepted.

XX. Orange County, CA, USA

customer service

I purchased a R/T ticket from Charleston, SC to Phoenix, AZ for 7/8/08-7/10/08 through Hotwire. Due to mechanical issues, Delta was unable to get me to my destination. Delta issued a voucher for future travel. I called Delta to get cash and they said Hotwire would have to issue the request for refund. Since 7/9/08 I have been calling Hotwire twice a week, and have been getting all kinds off "off the wall" excuses for not refunding the ticket even though Delta was most willing to issue a refund, if only Hotwire would ask for it. Sounds simple, but Hotwire customer service is only a front for a lousy company, and they say whatever it takes to get me off the phone and then drop the issue. It would seem that someone in executive mgmnt would do something about their integrity and reputation and do the right thing. Good luck to all who try to get anything back from Hotwire once they have your money

  • Ka
    Karen Feb 21, 2009

    I to am having an issue with Hotwire, I have been watching the flights for a month, planning our first vacation to Florida, unfortunately with the way the Economy is going my employer did a lay off which effected my dept. Being short handed to begin with we are now two, so it took quite some time for my vacation to be signed off, The day I finally got my sign off I went to book our flights and noticed a huge price increase. Because I never travel as this is my first vacation I am not familar with alot of the way things are done. I listened to to many people, seeing school vacations are coming up I was told the flights will continue to go up. Well the original flights that I was looking for were $208. per person which was perfect. But by the time I finally had the ok through work to get the time off that night the flights went right up, I checked every flight every website and hotwire was the cheapest by a few dollars at $326. which I ended up booking I booked 3 tickets which cost me clost to $1000. way more then I expected. I just found out the place we are staying does not have a shuttle service so now I have to rent a car. So I went to check out car rentals and for the heck of it I checked to see what the flights were going for and found they had gone down to the original $208. so I immediately called hotwire and explained to them about the cost and would like a credit towards a rental car. I spoke with a customer service rep and he informed me that he could not give me my money back for the difference and that Hotwire works with customers to save money thats why there rates are so low???????????Where did this Customer Save money?????? I just checked there flights and today they are even lower $189. They SCREWED MY OUT OF $411.00 . I think hotwire is crooked and if there out to save there customer money and give them the best rate possible then they should give some sort of credit or incentive to there customer, not screw them. I will be making a call to the Better business bureau about this !

    1 Votes
  • Mo
    most disappointed Jun 18, 2009

    i also booked a r/t flight package through hotwire.com, we picked the package we wanted and in the time it took us to book it online the cost per person for the package had gone up $10 we backed out and choose a new package and the same thing occurred when trying to book that package, so we called the help line on the site only to be met with a person who seemed to have great difficulty in making the booking there was an issue with our card we were told to call again when it was resolved we called a few minutes later after we fixed the card issue and talked to a new person to continue our booking when doing our booking we asked what our flight times would be for the trip the woman said we would be told our flight times after the trip was booked/paid for needless to say we were more then disappointed to hear that after a 7 hour flight to our destination we would arrive at 10 pm when the distance can be driven in 10 hours, we tried to alter flight times and since we had already purchased the package hot wire refused us a change in flight times and refund long story short we spent 1k to have hot wire dictate our three day vacation to see friends we have 3 days to be there and most of it will be spent on a plane, hot wire needs to inform people better of the refund and business policies or i should say the lack of refunds and customer service.i will never book through hotwire or any travel site for that matter again. the savings and convince they rave about on thier sites and commercials simply inst TRUE!!

    0 Votes
  • Sh
    shosh May 08, 2012

    hotwire is awful we never even got to book our flight the took 1100 dollars out of our account had to call four times just to get a supervisor named taylor who was no help we were on the phone for over an hour the fist lady said she would get a supervisor and then hung up the second guy said he would talk to the bank his name was rusty he hung up when the bank got on the phone he said he would call back if the call was lost and he never did the third time we called we already had the bank on the phone and she politely waited about 30 mins while we tried to get a supervisor again and they put us on hold for over 20 minutes so we just told the woman on the bank that we would call again we called again we told the woman first off we wanted a supervisor and she wouldn't stop trying to find out our name which there was no point for her to know we just wanted a supervisor after being on the phone with these idiots in india the supervisor named taylor employee number A189 if that was even true told use he is as high up as we could get because he was also no help to us this was an awful experience for the last hour and a half they were no help so we got charged a ### load of money just to have to wait up to 72 hours to get it back and they want us to rebook then.. absolutely AWFUL customer service dont trust hotwire.com

    0 Votes

overbooking

I was inconvenienced by having to waste over 3 hours prior to check in and then drive accross town 10 miles and when I arrived at the second location I was not able to check in until 4:20 a.m. Long story short it took 3 hours and 20 minutes to check in. HORRIBLE! now Hotwire is not being helpful at all emailing me that is ok for th hotel to send you to a second location! SCAM how about my 3.5 hour waste and gas mileage for the 10 miles. SCAM!

  • Vi
    virtok Mar 24, 2009

    Same thing happened to me, but neither the hotel nor Hotwire provided alternative accomodation, so I had to drive around looking for a hotel all morning from 2:00 am to 5:00 am. Hotwire did not take responsability and is not refunding the money for the hotel that refused to give us our room even when we had prepaid for it. I finaly got Hotwire to reimburse the additional money that I had to pay for the other hotel.

    0 Votes
  • Ma
    Mandyshri Jan 06, 2013

    Same happened with my Orlando FL. Worst Service from hotwire!!

    0 Votes

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misrepresentation of hotels

I needed to reserve a hotel room near Charles de Gaulle airport. Hotwire promoted a marginal two star hotel...

crooked

How can a business legally charge for a service if the customer is not able to use that service? In a situation when your travel plans are canceled which is out of your control. And they say they have the right to still charge you the full amount. That is not legal, or should not be legal. They also tell you that you will get a cheaper price. But when you get your final statement after hitting the reserve button, you find out it you just saved $3.00 over reserving through a car rental their self.
Hotwire.com should not be allowed to have in their agreement "No cancelations or changes" Which no one ever reads or expects to have such a crooked way of doing business. What is legal about recieving money for services not received?

Also Hotwire.com is owned by Expedia.com so they are one and the same.

  • Ky
    Kyle May 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Why shouldn't they be allowed to have the agreement? Ever put a deposit down on a building for a wedding reception? You know why those deposits are nonrefundable? Because by holding it for you, they lose the opportunity to make money from other people! If you book something and then cancel it with hotwire it's the same for car rental agency. And if you don't read their terms of use it is absolutely nobody's fault but your own.
    You seem like the type of person to me who would park in a no parking zone and then whine for hours about getting a citation, trying to justify your ignorance of the law by saying that "nobody reads those stupid no parking signs". You indicated to hotwire that you had read and understood the terms and conditions of the rental (which were presented briefly and in size 12 front, with parts even being in bold on the very same page where you enter your billing information). This means that you are now bound by them. Your rampant narcissism will not get you out of it. Also, their rates can vary from extremely discounted to slightly discounted, it just depends on the situation.

    -1 Votes
  • Sp
    S Pena Jul 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I tried to book a hotel reservation for Everett, WA for July 2008. These clowns would NOT take my credit card from my credit union because they were concerned about "preventing" fraud. I called my credit card company and they stated there were no charges or"concerns" on my account and they did not require the disclosure of my SS# or birthdate to complete the transaction. Hotwire.com originally wanted me to confirm my SS number and my birthdate to complete the transactions. I REFUSED.

    I called Hotwire.com and they said I would need to provide ANOTHER credit card in order to complete the transaction. I REFUSED and told them to take a hike. Seems to me these people are not complying with the offers that they are advertising. Seems like a bait and switch practice and these unethical people should be fired, charged by a state DA and put out of business. BEWARE people, don't give out your SS# or birthdate to anyone except maybe the IRS, your local tax board and the Social Security Administration...

    1 Votes

no refund or rebooking!

Hotwire is another one of the online businesses that used to be called scams. read their biographies a bunch of business school grads from Stanford who think it is their right to rip any and all off rather than working for a living. Everyone, especially those in California, should contact Jerry Brown's office to try to close these scam artists down. I am looking at paying for a flight and a car rental i will never be able use because the airline folded. These guys say so what nothing to us. Customer service? Some guy who spoke such poor and fast english he was totally unintelligible.

These parasites are laughing at the saps all the way to the bank. DO NOT EVER USE hotwire.com!

  • Ky
    Kyle May 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You do realize of course that when an airline goes bankrupt anyone (including a travel agency) that sunk money into it is out of luck? Of course you don't. You expect hotwire to lose large quantities of money becasue an airline bailed. That isn't going to happen. Had you booked through an airline the result for you would have been no different. Hotwire's policy would have them refunding your car rental, though.

    0 Votes
  • Se
    sean Oct 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    HOTWIRE THE LAST PLACE ON EARTH WE'LL BOOK AGAIN ... NOTHING BUT RIPPING PPL OFF ... THEY DO THERE OWN RATING FOR PROFIT ...WE WAS BOOK 3 STAR HOTEL... HOTWIRE BOOK US 2 STAR OR LESS & TELLING US IT WAS 3 STAR IN THERE POLICY... HAHA... TO WHOM WORK ENDLESS JOB WITH HOTWIRE MAYBE MOST OF THEM ON THE WORKING PAY & GO BACK HOME, DON'T KNOW ANYTHING ABOUT HOW HOTWIRE RIPPING COMSUMER CREDIT CARDS (FINAL).. THE US GOV OR WHICH EVER LICENSE TO THEM ... PLEASE DO SOMETHING OR MAYBE THEY'RE GETTING A SHARE...BEWARE... DO NOT USE THIS HOTWIRE.COM...

    0 Votes

hotwire is a scam

Hotwire has a no credit no refund policy. this should be illegal. They charge for services not rendered. Thi...

bait 'n switch

I booked and paid for a Mid-Sized car using Hotwire.com and was given a Compact Car instead. No confusion here folks, the car make and model I was given "was" categorized as a Compact Car on their website for the specific location of pick-up.

After contacting Hotwire, they refuse to rectify the situation. Instead, they will have their research department look into the situation within 10-14 days.

In the meantime, I am stuck with the car.

I filed a formal complain with the BBB so it sticks to their business record. Best thing you can do. That is what they get for being so blatantly unethical and not doing the right thing.

Classic bait 'n switch. They are not willing be to held accountable. Utterly shameful.

They told me if I disputed the charge with my credit card company that they would ban me from future use of their services. That is their policy.

Apparently, they think they have card blanche to defraud you.

Fradulent practices, non-accountability and retribution for attempting to resolve through 3rd party. What does that tell you?

AVOID AT ALL COSTS. REPORT TO BBB.

  • Ky
    Kyle Apr 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    There are a few inaccuracies here, at least one of which is an outright lie. Hotwire's research team's turnaround time on an issue such as this is 7-10 business days, not 10-14. They do need to review the situation. Unfortunately, many car rental companies are crooked and/or do a poor job of educating their employees on Hotwire rentals. They then screw Hotwire's customers and blame Hotwire for it.

    That said, Hotwire never told you that they would blacklist you for disputing a charge with them. That is not their policy and you are lying to drum up sympathy for yourself because you are unwilling to go through their procedures for resolving an unfortunate, but unfortunately unforseeable issue. They will compensate you once they are able to verify the situation, of that you can be sure.

    0 Votes
  • Da
    darkeegan Jul 02, 2008

    carte blanche

    0 Votes

deceptive website!

Hotwire.com presented itself as a discount reseller of airline tickets. As I entered my destination and dates to get some prices for a round trip ticket the website required me to enter my credit card number. As I looked around for different flights at different times and prices, the website displayed a 'Thank You' message and informed me that I just made a purchase and 'All sales are final' and 'There are no refunds'.

I tried contacting the company by phone but could not get anyone to answer. I called my credit card company, Discover, and put the transaction in to dispute. They did a routine investigation and sent me some copies of Hotwire.com's refund policy. I am still disputing the charge.

The price of ticket was ridiculously high for the flight offered: $454.00 for a flight that required me to change planes in Denver, as compared to the flight I actually booked on Cheaptickets.com for the price of $294.31. In addition, Cheaptickets.com will give you credit for canceled flights if you do so within 48 hours of booking!

Why would any reasonable person choose to do business with Hotwire.com?!?!?!

  • Ky
    Kyle Jan 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This person is either lying or incredibly stupid. Hotwire does not ask for CC information until after you have already selected a flight, gone though several screens detailing the flight, and entered the passenger names. Then you put in your payment information (several pages after you see your search results) and read the Terms of Use, which are presented in 12 point font and take up about half a page on an 800X600 screen resolution (in other words, it's not a lot of reading). You check a box to indicate that you accept them and then and only then do you complete the transaction and authorize the company to charge you credit card.

    0 Votes
  • Ca
    Candace Jun 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Whatever Kyle, you must work for hotwire because so far I've seen you defend them in every complaint post against them. Hotwire is a crock of bull, this is coming from a customer not an employee, and they will pay for ripping so many people off. Again as I've seen so many people say: AVOID HOTWIRE AT ALLLLL COST!!!

    0 Votes
  • Da
    darkeegan Jul 02, 2008

    i agree with kyle on this. part of the discounted rates they offer is the fact that the cant be canceled. i did hotel sales and people foolishly asked for the lower rate even though i advised them they should only do it if their plans are set in stone. as in, they are immediately non cancellable. while our website listed 3 times before booking that these rates were non cancellable, people still insisted that they were never told.

    its a consumer issue. not a customer service issue. i think they are ok with stupid people not using their services^_^

    0 Votes

horrible customer service!

Booked a room through Hotwire, which I've never used, because I don't like the whole not knowing thing. Was told on confirmation would be in a Days Inn in Flint where I was traveling to. Arrived to check in and was told would be in the Rodeway Inn across the parking lot. Was not given a reason and insisted on having a room at the Days Inn as I was told. Dealing with two foreigners (Indians) who acted like they couldn't understand me, kept saying "no both are part of each other." Was already in a hurry to get to our destination, so took the key for the Rodeway. Reluctantly went to the Rodeway and put our things in the room. This is November in Michigan and it's about 30F. The room would not heat up. Complained to front desk and was offered a space heater. I'm furious by now. Began demanding to leave and be given a room in Days Inn as we were supposed to be anyway. Stated their policy is 'No Complaints after 15 minutes'. I insisted and called Hotwire. Hotwire stated they could refund our money, but that would cancel our reservation and we would have to find a hotel on our own, or they could try to book us in another hotel but they wouldn't know what hotel it would be, because they would go through the same system the customer uses. Which meant the hotel could have been further away from where we were trying to go. Finally, the Hotwire rep calls the Days Inn to find out why we weren't given our room in the first place and still never got an answer to that. We chose to take the Hotwire cash (like I want to ever use them again anyway) and take the room at the Days Inn since now the front desk offered it and vowed I will never use Hotwire, or that Hotel in that area ever again!!

avoid hotwire.com!

Hotwire.com www.hotwire.com Beware when booking hotels through Hotwire.com. In their "T&C" it stated that...

poor service!

My daughter and I went to Texas to visit my other daughter. My other daughter ordered a hotel room through "Hotwire". When we got to the hotel, there was only one small bed ,when we ordered a room for two. The bed was as hard as a rock and the hotel room smelled like cigarettes and pee. When we called and talked to "Judy", she said she would not get us another hotel room for two people and she would not let us talk to anyone else. She would keep answering the phone when we called and even when I E-mailed them a complaint, she answered the complaint(it must be a very small company). We ended up having to stay at a motel 6. Hotwire or Judy would not refund the money or get us another room. It ended up being an expensive trip. I was VERY unhappy with Hotwire, I think they are criminal.

charged for room when not booked!

I used Hotwire.com to find a hotel room. When I attempted to book the room I got a response that the room was not available. I moved on and booked a room at another hotel through another service. I received no confirmation email of a booking. Next thing I know I received a survey from Hotwire to rate my stay at that hotel. I pointed out through the customer support email that I had not successfully booked the room. They told me to call a toll free number. I called the number and after being passed from the first person to a "post booking specialist" I was told that their computer showed that the booking was confirmed and confirmation was sent. I repeated that I got a message that the room was unavailable and no confirmation email. They finally said that they do not give refunds.

  • Sh
    sheila grady Apr 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Your service is very poor, I am very disgusted with your services,
    I gave the correct date of services needed for my hotel and your company booked the wrong dates, and I had to pay more money for your mistake. I will continue to make my complaint known around the world, no one should have to pay the price for your company's incompetent staff. You did not provide the service in which you promised.

    0 Votes

no refund!

I booked a car rental with Hotwire.com. My plans changed due to a new job and child care issues. I called...

fraud, rude customer service!

I made a reservation on hotwire.com for a hotel in Pigeon Forge, TN. I paid $76.00 plus tax making the total $90.00. When I arrived at the hotel I saw the computer screen. Hotwire was only being charged $52.00 for the room. I already paid a $5.00 booking fee to hotwire and now they are getting $20.00 extra dollars?

Hotwire states they have "deeper" discounts because hotels sell them they unsold rooms. Yeah, hotels sell the rooms cheaper to hotwire but hotwire still charges the full price to customers. In fact, I could of saved close to $9.00 by just walking in or reserving on the DaysInn website. Their normal non-discounted rate was less than I paid.

When I called Hotwire.com's customer service and waited 20 minutes. I got this very rude redneck agent who stated, "we are a for-profit company and we can charge whatever we want for a room."

Well, since hotwire did not save me anything and just upset me. I will take my business elsewhere. At least then I won't get surprised with a "3 star" roach motel.

The reason hotwire.com doesn't tell you what hotel you will be staying at ahead of time... is just so that you can't check with the hotel to make sure you can't being charged MORE.

  • Ky
    Kyle Jan 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hotwire does have a policy called the "Low Price Guarantee". Under this policy if you book a hotel reservation and then find a lower rate for the same hotel, same dates, and same type of room, they refund you back double the difference once they are able to verify it. Course, I can't say anything for the courtesy level of the agent, but that's a somewhat different issue, though they should have at least informed you of this LPG.

    0 Votes
  • We
    wendy Mar 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    green tea took money out of my account without my permission and refuses to give it back,this was my electric bill money,and they dont care about anyone,they charged me $80.00 for green tea i did not want or order,BEWARE OF ULTIMATE GREEN TEA sites there thiefs,dishonest,and unconcerned about you or anyone else.FRAUDS<THIEFS<DISHONEST<AND UNCARING

    0 Votes
  • Wi
    william coy brooker Mar 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have not got the product yet and i am getting billed aready.i want to cancel and want a refund.

    0 Votes
  • Ky
    Kyle May 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You can't cancel and get a refund. You didn't read the terms of use. Not to mention that comment had virtually nothing to do with the review above. You are a failure.

    0 Votes
  • Ke
    Kenneth05 Jun 27, 2009

    With respect to the difference in the price charged by the hotel and the priced charged by Hotwire, a wholly owned subsidiary of Expedia Inc, a Bellevue, Washington corporation, Expedia has been sued in a class action and a Washington circuit court has ruled in favor of consumer. You should contact an attorney if necessary.

    Kenneth -
    Chicago Lawyer

    0 Votes

hotwire bad policy!

This is the first time I used hotwire and I definitely will not use it again! We booked 2 rooms for our...

hotwire refuses to refund the money

I purchased airline tickets through Hotwire.com for a holiday trip. The trip was cancelled by the airline and...

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