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J03102100069 barcode [protected]
Bought cupcake pulled hair as I bit into cupcake. Bought at family dollar on main st Yonkers my 10701.Bought item 4/822.Not sanitary at all , nets should be used at all times. Got so nauseous made me throw up.Hair can be very dirty and carry germs . Not sure if I injected any of the hair while eating cupcake is upsetting to me.Will not buy product again.
Hostess Donettes over 7months old
I went to Food Lion on Saturday April 2, [protected]@ 5:00 to get breakfast food for my Mother who is 90 years old. I don't understand how these even are still on the shelf they taste like pesticide. After tasting one of the donuts from the package I immediately spit it out and next checked the box.
I expect to that your reps will clear the shelves of all your products. These are over 7months old.
Desired outcome: Fir my mom to recieve monthly supply of pastry that are fresh
Honey Bun Cereal
This complaint might honestly get me nowhere but I’m very concerned and upset about the fact that you have discontinued the honey bun cereal. It was the only one that I could stomach in the mornings. Such a favorite that I would eat it for any meal if my wife would let me. So all in all I will not be getting anything else that has the hostess name on it. Thank you for the short time you made the best cereal.
Iced lemon & strawberry cupcakes
I purchased Hostess Strawberry & Lemon Iced Cupcakes at my local Jewel store in Dyer Indiana at the beginning of March. The Strawberry box had expiration date March 18, 2022. Code #
J010721000 007 19 44 L31 Iced Lemon had expiration date March 22, 2022 Code #
J [protected] 011 15 02 L31.
Both smell and taste like what play doh smells and possibly tastes like. Very unappealing.
Desired outcome: Reimbursement
Vanilla zingers
Recently bought 2 boxes of vanilla zingers and none have cream in them. Not very good without cream but the icing also looks stale and they have said to expire 3/30/2022. I purchased them at Walmart shepherdsville Kentucky on 03/21/2022.
Desired outcome: Both boxes replaced or refunded
Twinkie
Our daughter was about to unwrap a Twinkie when we noticed a blue latex finger from a glove inside the wrapper. Luckily we saw it and didn’t let her unwrap and eat it. Makes you wonder what else is getting past inspection. Also looks like there are a lot of complaints on here not getting answers. This box came from our local Walmart and was purchased sometime last week. Since the box wasn’t opened, Walmart will not do anything, which I understand.
Chocolate covered mini donuts
About march 11th 2022 I bought several bags of the chocolate covered mini donuts from a Walmart super store at 603 st. James Ave goose creek south Carolina. When I got them home and opened them the bottom several inches where nothing but crumbs the donuts where smashed to little pieces. I had to throw them away because you couldn't eat them and because they had been open Walmart would not take them back. I did take a picture which I will include.
Powdered mini donuts
I was eating my donuts until I got to the bottom and it was something black in my bag I just ended up throwing the rest away
Purchase march 10,2022
Johnson.[protected]@yahoo.com
Hostess Lemon flavored cupcakes
I purchased a few boxes of the Lemon Cupcakes at Meijer grocery in Michigan, and at least 2 of the cupcakes did not have the curlique lace like frosting on top. They looked very dull and sad without it. I was a bit disappointed but still ate them. Not sure if it was from both boxes or just one since they were opened and combined together in fridge drawer.
Desired outcome: Really just wanted to let you know so your quality control can improve. And maybe a coupon for a free box or two would be nice. Thank you.Sincerely,Shelley Boring
Hostess Coffee Cake cinnamon streusel
On Monday March 14, 2022 at 5:20 pm my daughter was eating her favorite Hostess Coffee Cake Cinamon streusel. Her second bite she bit into 3 round, slivers of plastic. She immediately spit the contents out. We bagged the plastic and saved the remaining cakes from the box. I'm really glad she didn't accidentally swallow the plastic that could have turned into a tragic situation.
Desired outcome: Someone to get back to me about this issue. I would also like a refund for some cakes that I know are safe for my children to eat.
Zingers
I bought a box of zingers at dollar general in Elizabeth and they were hard as rocks/stale.
Sell by date is March 16th 2022 which I purchased February 28th.
Code on back of box is [protected]
Desired outcome: Refund
Family Pack Ding Dongs chocolate cake
The box of 16 Family Pack of chocolate cake Ding Dongs were (for the first time happening after many purchases) hard, stale, not fresh and after looking for 10 min. had no expiration date on the box. Finally I found the expiration date, May 4, 2022, on the wrapper inside the box witch does not do any good when you are at the store buying your normally (like your Zingers, we also love) cakes.
Desired outcome: Replacement Family Pack of Chpcolate16 Ding Dongs or Zingers or both : ) Thank you
Pound cake with icing
I purchased three boxes of the pound cakes with icing and I was very disappointed. I am a 50 year buyer of hostess products and I have been very disappointed with this product. It had a spongy taste and the icing on top was not good at all. I was very disappointed with this product and end up throwing away all three boxes. I have purchased other products but this particular one was horrible and I will not recommend it or purchase it ever again. DISSATISFIED CUSTOMER.
Desired outcome: I would like to get vouchers to retry another hostess products. I had (3) boxes Please replace with vouchers
iced vanilla zingers
I purchased a box of the iced vanilla zingers on 3/5 time 15:25:23 receipt # [protected] at the family dollar store #08835 the best by date is 3/12 and they are not edible they taste as if they expired a month ago. Bar code # [protected] # under best buy date I [protected]:58 Didn't know if i could return to the store or not sense the box is opened and one missing. This isn't the first time i have had this problem when the best buy date is close. Usually you can tell the expiration is close but this was by far the worse.
Hostess Ding Dongs
I bought a package of hostess ding dongs and there was no cream filling. I was very disappointed.
I bought this package at the Loop market/shell gas station on Highway 111 in La Quinta, CA
Desired outcome: Would like a replacement or refund for this package. I do not have a receipt, but I bought this package on Friday March 4 at approximately 8pm
Hostess dingdong’s
Bought a box of Hostess dingdong’s and six of them in the box did not have filling…. And the ones that did not have the filling were dry😡😡😡😡😡 they were purchased from Kroger February 25th…. Hopefully I get something done about this complaint
Desired outcome: Send me a new box!!!
Ding dongs
On February 26, 2022, I bought a box of Hostess Ding Dongs, from the Walmart in Gatesville
Texas, and a few of them did not have any filling in the middle. I was very disappointed because that's my favorite part of the ding dong. Please can you right this wrong.
Thank you
Kellye Jackson
Desired outcome: Free ding dongs
Donettes
Bought a package of Hostess Donettes, best by Mar 23 2022, J010721000 007, 18:52 7. For the first time ever, it contained 5 donettes versus the normal 6.
Was bought at Harvest Foods, Coulee Dam WA. About 3 weeks ago.
Thanks much.
Jim Catlow
516 Banks Ave
Grand Coulee WA 99133
[protected]@hotmail.com
Desired outcome: Coupon for a new package of donettes.
Stale hostess donettes, powdered mini-donuts (bagged)
I have been purchasing these donettes for a long time. For the past year I noticed that they started tasting stale even though I was eating them far from the expiration date. I switched to Tastykake mini-donuts and was pleasantly surprised at the moistness. I buy my groceries from Publix via Instacart. I always order Tastykake now but they are usually out and Hostess is my replacement choice. On 2/20/22 I ordered 4 bags of Tastykake (bogo) and was unhappy to receive Hostess as Publix was once again out of Tastykake. The expiration date is April 11, 2022 and once again they were so stale that I barely enjoyed them. I don't know what Hostess has done to its recipe but you need to fix this staleness problem. How can you call yourselves "America's #1 donut"? You have now lost a customer as I will not choose Hostess as my replacement if Publix is out of Tastykake; I will choose 'refund.'
The numbers on the bag are: J [protected] 036 06:38 D1
Desired outcome: Change your recipe. There is some reason why these donettes are always stale, dry.
Ding Dongs
Purchased a box of Hostess Ding Dongs at local DG yesterday 2-19-22 around 3pm. Husband ate one last night and said there was no filling in it. Could have been a fluke. He ate another today and no filling either. I Opened another and cut into 4th’s nope no filling at all. When taking the pictures I also noticed the best by date had expired by about 3 weeks.
Desired outcome: Increase your quality. Fresh box of Ding dongs with filling would be nice.
I purchased the 32 ct variety pack (16 twinkies 16 Ding Dongs) from Sam’s Club February 24, 2022. NOT A SINGLE DING DONG HAD ANY CREAM FILLING.
Best by Apr 03/2022
J.[protected]
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".
4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.
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Hostess Brands phone numbers+1 (800) 483-7253+1 (800) 483-7253Click up if you have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number Click down if you have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone numberGeneral Inquiries+1 (646) 277-1228+1 (646) 277-1228Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click down if you have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone numberInvestor Inquiries
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Hostess Brands emailsmarketing@hostessbrandsllc.com100%Confidence score: 100%Support
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Hostess Brands address7905 Quivira, Kansas City, Missouri, 66215, United States
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