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Hostess Brands complaints 804

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5:10 pm EDT
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Hostess Brands Chocolate donettes

Hello. We just purchased (June 13) a little pack of donettes at the Raley's Aisle One and there were only 5 donettes instead of 6. We love your product, but were surprised that 1 was missing. The bag was completely and safely sealed, so I know that 1 didn't fall out.

Thank you,

Tara Finnigan

Desired outcome: Just wanted you to know.

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11:17 pm EDT

Hostess Brands Hostess cupcake birthday cake flavor

I opened a box we purchased and there was a closed individual cupcake package sealed with no cupcake in it. It only had the card board in the wrapper. I am very dissatisfied. Today is June 11th 2022 at 10:15 pm.

Desired outcome: A reimbursement for dissatisfaction or some sort of restitution for my disappointment.

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12:52 pm EDT
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Hostess Brands Ding dongs

I have been in the hospital since December. My daughter brought me a family size box of ding dongs and Twinkies. On the ding dongs the seam is open and they are stale.

I had my leg amputated, so I cant take them back to the store and I consolidated the twinkies with the ding dongs... so I dont have the box either. I usually dont complain but I was looking forward to my ding dongs.

Desired outcome: It is up to you.

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9:47 pm EDT
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Hostess Brands Ding Dongs

Bought box of Ding Dongs on 6/6/22 at meijer in Toledo Ohio on central avenue.

Opened them following day at 9 pm.

First one out of the box had been tampered with an was partially eaten.

This obviously had happened in one of your facilities because the box was sealed.

Desired outcome: Do as you will.

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2:37 pm EDT

Hostess Brands Hostess donettes

Purchased a 10 oz. bag of donettes to take to work on Thursday morning - I picked them up at the gas station. Expiration date was good - 7/18/22. (Code on bag: J [protected] 134 08:08 D2) When I opened them up to share, there were 5-6 donuts literally smashed in the bottom of the bag. I was embarrassed as these were not shareable due to being in smithereens. I suppose something happened during delivery...?

Desired outcome: I would appreciate a replacement.

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10:46 am EDT

Hostess Brands Zingers Vanilla Iced

These could not have met quality control. Over done (hard) plus the individual bags did not seal. Very Disappointing. Bar code scan

[protected] Best by July 06 2022 J842224000 112 05:15.

Thank you Pamela Garmire

Meijers , Gull Road , May 26, 2022

do not have the grocery slip.

Desired outcome: Maybe coupons

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12:06 pm EDT

Hostess Brands Hostess baby bundts

Dear, Hostess I love your Hostess Baby Bundts the lemon drizzle and strawberry cheese cake baby Bundts. I usually get them from Giants and when they don't have them I can't find them anywhere else. I also think you should sell the strawberry cheese cake baby Bundts all. Year long not just on valentine's day. Please can you keep giants stocked on all Baby Bundts flavors.

Signed a very happy customer when their in stocked!

Desired outcome: more stocked Baby Bundts on store shelves

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4:26 am EDT

Hostess Brands Twinkies

I bought this box of Twinkies about a month ago at Walmart in South Milwaukee, and they are quite stale and hard, and the cream filling had squirted out of some of them. Upon further inspection I see the expiration date was two weeks ago, meaning the store sold them only two weeks before expiration.

Desired outcome: I would like a fresh box of soft, delicious Twinkies

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2:39 am EDT
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Hostess Brands Strawberry cheesecake donettes

The incident I am complaining about occured on May 25th 2022 at approximately 11:30 pm. My husband and brother picked up up the donuts and milk from the grantsville Ut maverick. Unfortunately the first donut I grabbed and took a bite from had a black, bug looking thing on it, so I spit it out in a hurry and showed my husband and my brother. None of us could figure out what it was or why it would be in the donut package, I even took a picture and used Google lens. All I know is it was enough to make me cringe and I'm not sure if I'll ever be able to eat one of those donuts again. It was terrible.

Desired outcome: I would like compensation for my pain and suffering.

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Update by LeishaLou
May 26, 2022 2:47 am EDT

I bit into a gross looking black thing that was packaged inside of my donettes

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StassiB
, US
Jun 22, 2022 3:46 am EDT

LeishaLou, I would really like to speak to you about this situation. I just had a similar incident with injuries… We need to talk.

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7:16 pm EDT
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Hostess Brands Mold

Purchased raspberry zingers from grocery store. Product had not expired, product was moldy. The mold was underneath the cake on the cardboard backing side so unfortunately this was not noticed until after a bite had been taken. Product clearly rancid

Desired outcome: Refund

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8:26 am EDT
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Hostess Brands Dingdongs

My wife bought a box of Dingdongs Thursday 5/12/2022 at the Meijer store 1800 Holton rd.north Muskegon Michigan. We had 4 out of the box so far and none have any filling inside. The bar code on the box is [protected] By the time we opened the box she already threw away the receipt. We opened the box on Sunday.

Desired outcome: Enjoy these cakes and would like a new box.

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1:20 am EDT

Hostess Brands Twinkie and snowballs

Hello I would like to file a complaint I bought a Twinkie and snowball today the Twinkie was kinda dry and didn't really have that much filling in it and the snowballs tasted kinda stale I was also wondering if you guys had any free samples

Desired outcome: I wish the Twinkies had more filling and weren't dry and that the snowballs tasted better

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5:18 pm EDT

Hostess Brands Hostess Ding Dongs

I bought a box of ding Dongs at a food lion on 5-12-22 most had little to no filling some had literally no cream I was highly disappointed I am used to some things without much filling but that's the worst I've ever had food lion on Rose Hill Rd Fayetteville N.C.

Desired outcome: I would like some ding dongs with a proper amount of filling

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5:49 pm EDT
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Hostess Brands Jumbo dinettes, strawberry glazed

Bought the donettes as I always do daliy Mon Thur Friday, except today they were dry and hard not eatable, I saved them if you would like me to send them to you for inspection

Desired outcome: Just good strawberry glazed donuts

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12:48 am EDT

Hostess Brands Hostess coffee cakes

Today April 30,2022 I purchased various cupcakes from Walgreens @5300 Third St. SF CA 94124 the products are stale hard and disgusting. I purchased seven packages, coffee cake, white mini donuts, & chocolate mini donuts. My grandchildren planning eating them for desert upon biting into them it was obvious there stale, I cannot find the experation dates on the packages.

Desired outcome: I would at least like a refund for the three packages I can prove since they threw the others away. Or send me fresh ones or a coupon for me to purchase them.

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7:30 am EDT
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Hostess Brands Mini blueberry muffins

Hello, I wanted to make your company aware of a miscounted fill package in a box of Blueberry mini muffins. I purchased one box of the muffins at Dollar General in Grafton, Ohio. The very last bag only had one mini muffin in it. Production # J [protected] 064 20:15, Best by May 14 2022. Also on the package itself were these numbers: J [protected]:09 D, same Best by date of May 14 2022. My granddaughter was very disappointed but I explained to her that sometimes that happens in production of a product. Didn't make her feel any better, but no one is perfect. Thank you for your time.

Lori Rutz

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4:38 pm EDT
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Hostess Brands Stale hard donettes

Purchased a box of donettes on Friday 4/23/2022. opened the box and took out 2 pkgs all excited about them and when I bit into the first one was stale hard. The best by date is 3/6/2022. I [protected] and 06:26 2. not sure if they were from Walmarts and Hannaford cause I shopped at both that day in st albans vt at about 7 to 9 am. I gave you time and the info on the pkg

Desired outcome: Please make it right.

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1:34 pm EDT

Hostess Brands Hostess zingers

I have always been a fan of zingers when dolly madison had them and thought i would get a box for a treat for myself for lunch. when I opened the box I was so disappointed. they were half the size they used to be and absolutely ridiculously small. Barely more than one bite. I will never buy them again. you are grossly misleading your customers. if you have shrunk all of your cakes like these I will never buy hostess again. I will go back to little debbie stuff. Go up on the price but leave the size alone, but it looks like you did both went up on the price and shrunk the product, not cool. Hostess you have lost a customer for life and I will tell everybody I see how bad hostess stuff is now. the quality was not great either. Barely any creme inside. I am sorry to see a used to be quality product fall so far down. Hostess was always a product you could count on but i see that does not matter any longer, it is a shame.

Friday April 15, 2022

[protected]@thompsonengineering.com

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Makayla Orth
, US
Jan 31, 2023 5:32 pm EST

Chocolate zingers tasted like chemicals ..toxic like. The taste mande me sick to my stomach so i decided to open it up and what do i see. Lots of dead baby spiders and mold . Recall this please before someone dies.

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8:06 pm EDT

Hostess Brands Hostess donettes

I bought 5 packages of these and they are so gross like doughy and wet have a chemical taste. The date is good best by 5/12/2022 from dollar general. I buy these all the time for the kids snacks, I am not sure what is wrong with the snacks lately. Even the zingers are not good almost stale tasting. They won't take them back at the store so 12.00 wasted.

Desired outcome: Please refund

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4:49 am EDT

Hostess Brands vanilla zingers

On 4/9/2022 at around 12:50 a.m., I bought some vanilla zingers, 3 pack. When I got home and opened the package, I noticed that the zingers only had a thin strip of frosting on each one and the cake part was dry and looked overcooked. They were weird, not the usual zingers I grew up on.

Desired outcome: I would like any type of compensation for the disappointing zingers. I like raspberry coconut ones better

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Barfly
Kirksville, US
Aug 08, 2022 5:05 pm EDT
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I am frequent consumer of vanilla zingers. The last two boxes I purchased, all of them were dry and appeared to be overcooked (darker) I had one left from a previous (good) box and have included a picture showing both side by side.

T. Bahr

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How to file a complaint about Hostess Brands?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".

4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from Hostess Brands itself, so it's important to monitor the progress of your complaint.

Overview of Hostess Brands complaint handling

Hostess Brands reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Hostess strawberry cheesecake baby bundts was posted on Feb 27, 2024. The latest complaint hostess donettes powdered sugar was resolved on Oct 04, 2019. Hostess Brands has an average consumer rating of 1 stars from 804 reviews. Hostess Brands has resolved 6 complaints.
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  1. Hostess Brands contacts

  2. Hostess Brands phone numbers
    +1 (800) 483-7253
    +1 (800) 483-7253
    Click up if you have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number Click up if you have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number
    General Inquiries
    +1 (646) 277-1228
    +1 (646) 277-1228
    Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click up if you have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number
    Investor Inquiries
  3. Hostess Brands emails
  4. Hostess Brands address
    7905 Quivira, Kansas City, Missouri, 66215, United States
  5. Hostess Brands social media
Hostess Brands Category
Hostess Brands is related to the Snack Foods category.

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