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Hong Leong Bank reviews first appeared on Complaints Board on Apr 29, 2008. The latest review Additional charges tt without prior notification was posted on Sep 24, 2020. The latest complaint im complaint about your staff at hong leong bank malaysian's branch selayang was resolved on May 15, 2018. Hong Leong Bank has an average consumer rating of 1 stars from 105 reviews. Hong Leong Bank has resolved 2 complaints.

Hong Leong Bank Customer Service Contacts

+60 376 268 899 (Malaysia)
+855 23 999 711 (Cambodia)
+852 22 838 838 (Hong Kong)
+65 63 498 330 (Singapore)
3rd Floor, No. 77 C & D, Lot № 58529, Jalan Kepong
Kuala Lumpur
Malaysia - 52100
Mon9:15 AM - 5:45 PM
Tue9:15 AM - 5:45 PM
Wed9:15 AM - 5:45 PM
Thu9:15 AM - 5:45 PM
Fri9:15 AM - 4:45 PM
№ 28, Samdech Pan Avenue (St.214), Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh


Mailing Address
7 Wallich Street, № B1-25 and № B1-26 Tanjong Pagar Centre, Singapore, 078884

Office Location
1 Wallich Street, № 29-01 Guoco Tower, Singapore 078881

GF, Centec Tower, 72-74 Nguyen Thi Minh Khai, Dist. 3, HCMC

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Hong Leong Bank Complaints & Reviews

Sep 24, 2020

Hong Leong Bank — Additional charges tt without prior notification

Hi Sir/Madam, I would like to give negative feedback for bank services received at your branch in Alor...

Apr 16, 2020

Hong Leong Bank — This is a dinosaur bank. Changing fd interest from yearly to monthly

Every time I come to your bank gets my blood pressure boiling. Today, we want to make a *minor* change on...

Mar 03, 2020

Hong Leong Bank — transferred the good service and high efficiency staff out of the priority banking

I would like to compliment Ms Joanne Wong for her good service and high efficiency. Eventhough, only 1 staff...

Feb 26, 2020

Hong Leong Bank — Customer service officer/ cash deposit machine

This morning, I have deposited RM12, 000.00 through their Cash Deposit Machine. I put in the RM12, 000.00...

Nov 26, 2019

Hong Leong Bank — priority banking service

1. FD rate for Priority customer is not taken care of, It's even lower than on line customer rate. What...

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Hong Leong Bankcustomer care service

I just called in HLB call centre 03 [protected] at 9:26pm today to inform to blocked/cancelled the order of Aristo coffee which is unauthorized transaction by me. I got to know the order via email to me today. However, my called was answered by the staff named sound Charlene, which her feedback and comments were rude. It was so surprised that HLBB have such unacceptable rude staff to attend to their customer. HLBB, please provide a better customer service staff!!!

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    Sep 05, 2019

    Hong Leong Bank — staff named juliana

    I have been doing Cash deposit at the counter for a few years due to my company's requirements. And there i...

    Aug 05, 2019

    Hong Leong Bank — making problems

    I am truly disappointed with Hongleong bank. since I could manage to get Pandan jaya branch hongleong bank in...

    Jul 11, 2019

    Damai1516 Homeowners Berhad — unsatisfactory of staff branch setia alam - doesn't helpful to customer on solving issues

    My staff had went to Hong Leong Bank Branch Setia Alam on today at 14.34, he was there to get a cheque...

    Jul 04, 2019

    Hong Leong — ignoring customers request and not proceed the documents

    Mortgage center Hong Leong in Tower A, PJ city Deveploment 15A, Jln 219, Section 51A, 46100 PJ...I have sent...

    Jun 18, 2019

    Hong Leong Bank — customer collection credit card

    Hong Leong Bank Customer Collection (credit Card) Level 2, Tower A, PJ city Deveploment 15A, Jln 219...

    Mar 20, 2019

    Hong Leong Bank — open account for company

    Dear Management, On 22/2/2019, I am going to HLB Kota Kemuning Branch to open an current account for my new...

    Mar 20, 2019

    Hong Leong Bank — co-operation for finding information that been raised out is not there

    I had been called the HLB Setia Alam regarding of issue that there is 2 cheque that was banked in and it wa...

    Jan 31, 2019

    Hong Leong Bank — regarding my car agreement letter

    My car agreement letter since jun'18 until now still never receive it. I had called the officer (his name mr...

    Jan 18, 2019

    Hong Leong Bank — unprofessional service

    I m felling upset to see those staffs serve old people like they should know everything pls they are old...

    Jan 17, 2019

    Hong Leong Bank — other user account opening using my personal mobile number

    Good day, Today received 3 times sms from 68899 at approximately 4.16 pm today 17/01/2019 The message a...

    Jan 12, 2019

    Hong Leong Bank — waived on credit card

    FYI, I applied new hlb credit card last year end(2018) . But the credit card was failed to deliver to me from...


    Hong Leong Bankcredit card

    I just want to find out if I apply new credit card last year end.. And your side fail to deliver the card to me.. I make a complaint on the lost card and this year I received the new card. But because of after the promotion period not use the card within 45 days.. Your card centre say cannot waive for the 1st time annual fee. It really unacceptable for me cause card lost is not my fault. Can u find out for me can I waive for the 1st time annual fee for both card??

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      Jan 05, 2019

      Hong Leong Bank — car loan payment

      你好,我想投诉一下credit dpt 是不是有算错我的借代汽车款项。。我跟您的银行借款是在2017/3/15而我开始还汽车款项从4月开始。。可今天我收到 Loan statement...

      Hong Leong Bank — unethical & breach of pdp act

      so i would like to ask and know as well... since when the "alliance" formed between you and Alliance bank...


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