Hong Leong Bank review: Unauthorized banking transactions

Hi, my name is Lee Te, I recently found out on 11/12/23 that my bank account was hacked by an online criminal using your company to withdraw the funds. I have notified the local bank branch of the fraudulent transactions and I have completed a police report.

I would like to resolve this as soon as possible.

Thank you very much.

Please review the unauthorized transactions attached to this email.

1st unauthorized transaction:

reference number: [protected]

transaction date, time: 6th dec,2023 22:18:35

transaction reference : 8-FPX775884556-101717-LoC

amount : RM101.00

2nd unauthorized transaction

reference number: [protected]

transaction date, time: 9th dec.2023 18:39:06

transaction reference : 8-FPX778798537-063743-8j9

amount : RM5000.00

3nd unauthorized transaction

reference number: [protected]

transaction date, time: 9th dec.2023 18:44:56

transaction reference : 8-FPX778802381-064349-OpR

amount : RM1650.00

4nd unauthorized transaction

reference number: [protected]

transaction date, time: 9th dec.2023 21:09:12

transaction reference : 8-FPX778895944-090814-wpC

amount : RM5000.00

5nd unauthorized transaction

reference number: [protected]

transaction date, time: 10th dec.2023 00:43:00

transaction reference : 8-FPX779030623-124213-DOL

amount : RM2000.00

6nd unauthorized transaction

reference number: [protected]

transaction date, time: 9th dec.2023 21:15:54

transaction reference : 8-FPX778900355-091508-spR

amount : RM3000.00

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