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2.2 33 Reviews

Homestead Technologies Complaints Summary

9 Resolved
14 Unresolved
Our verdict: Engaging with Homestead Technologies, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Homestead Technologies reviews & complaints 33

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3:53 pm EDT
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Homestead Technologies Poor Customer Service

This company appears to be part of the Inuit corporate family. It is not. However, Inuit continues to give the impression that website design services are being provided by Intuit. They are not but are being provided by Homestead.
Customer Service at Homestead is non-exitent. Communications with customers are very bad and it takes for ever to get anything done.
If you are looking to do a website for a reasonable price look at others or go to an independent website desiger.

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7:22 am EDT
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Homestead Technologies took my money but never delivered the product

I am a small press game publisher and was looking for some modern 28mm vehicles to use in a game I am developing. I came across Hobby Armor Depot and thought I'd found a gold mine of possibilities. I contacted them on May 19th via email -- they do not have an online shopping cart because, I imagine, it is a one-man small business -- and, after a bit of back and forth, placed an order for over $160 USD via Paypal. Joe Conego, my contact with the company, assured me the order would be shipped by the following Wednesday, at which point I would be emailed a tracking number. I made it clear the order was for professional reasons--I needed to assemble and paint the vehicles ASAP to prepare them for a photo session to appear in my publication. Paypal indicated the money was withdrawn from my company's account that day, May 19.

The Wednesday came and went, and no word from Joe.

Considering the importance of a timely delivery I had made clear to Joe, I sent emails asking about the status of my order on May 23rd, May 25th, and May 29th. Sill no word from Joe. Not even an "It has been delayed. Sorry about that." I sent a dispute notice to Paypal on June 1 hoping this would push Joe to respond and send me my product, which I still hoped to get. He had not responded to the claim as of June 7, so I upgraded the dispute notification to a claim to get my money back. The claim was closed in my favor on July 18 without Joe having responded to it or me via private email. My money was returned, but still no word from Joe to so much as apologize for the hassle.

Looking around messageboards and the like, I've since learned Hobby Armor Depot has a reputation for similar dishonest dealings, including infringing on other people's copyrights by making molds of their models and selling them as his own. I am certainly glad I did not give money to someone so that he could deny it to the rightful copyright owners. Don't get fooled by this guy. His product line may look great and offer things you cannot find elsewhere, but what good is that if he has a reputation for taking people's money and not sending them the product -- years after the order is made, as it turns out in some cases.

For taking money without providing the promised product and a total lack of customer service, I can only define this company as a scam looking to take advantage of miniature wargame players. Avoid, no matter how tempting the models may seem.

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2:19 am EST
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Homestead Technologies Failure to Deliver Priority Package

Tracking # [protected] mailed 01/31/12 at Homestead, Florida. Package arrived at St Johns post Office, 1234 St Johns Place, Brooklyn, NY 11213 at 4:03 AM February 02, 2012. Address of delivery Silvine Moore, 1213 St Johns Place, Brooklyn, NY 11213., just opposite the post office. Package was not delivered on 02/02/12 the expected delivery date, and no notice was left. I called my sister on 02/03/12 and gave her the tracking #, she went across to the post office at 3:00 PM on 02/03/12 and was told that she has to wait until the truck come in. She also returned to the Post office at 4:00 pm on 02/03/12 and was told that the package was not at the post office and they are not interested in the tracking number. This is the fourth package in three months I sent to my sister via priority mail that she had to go across to the post office days after to inquire about the package, The package I mailed on 01/31/12 contained perishable medication and other perishable items. The employee at St Johns Post Office that spoke to my sister today was very rude. Please check into this matter, Thank you.

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8:43 pm EST

Homestead Technologies They started charging my credit card $24.99/mo for nothing

My friend wanted me to check out Intuit web site builder. They were advertising $9.99 a month but when I checked it out there was no $9.99. The charge was $24.99/mo. That's when I logged off and called my friend.

I'm assuming I put my credit card information in before the price changed from $9.99 to $24.99. They started charging my credit card $24.99/mo for nothing.

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Ohlande
, US
Dec 22, 2011 8:41 pm EST

I just saw a charge for 19.99 on my online statement. I dont know who Homestead Technologies is but I DID NOT authorize this. Filing a fraud claim with my bank.

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HGRBS
Burien, US
Apr 20, 2015 12:05 pm EDT
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Yes. Yet no only that but Homestead charged me $5.+ even after I called the same day, deciding against using their services. When I contacted them by e-mail, I received no response.
So this is what I did:
1. I logged into Homestead Technologies
2. I searched for an option in my account to cancel services (which I used)
3. Now I'm going to report this to Fraud Avengers, BBB, FTC, etc ... ...

Thanks Complaints Board. We're going to list your site one of our community webpages among others who are also very pro-consumer. Time to get tough!

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2:09 pm EST

Homestead Technologies Never received any communication or confirmation from Homestead that I was enrolled

Reviewed the website, checked out templates, drafted a few ideas, didn't like the possibility. They offered a 30 day free trial, never went back or published a website. Never received any communication or confirmation from Homestead that I was enrolled. After auditing the company bank statements have found 7 months of charges at $19.99 each. Didn't have any contact information or cancellation policy to review. Needless to say, DO NOT GIVE THEM YOUR CHARGE CARD #! I use Intuit software in my business and have always been given confirmation and adequate contact information. BUYER BEWARE... SCAM.

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8:19 pm EDT

Homestead Technologies I never used any of their service but am still out $60

I checked out this service but never used it. In order to evaluate the service I had to provide my credit card number. Although I never started using the service they continued to bill me. After I was finally capable to contact them to cancel my account they refunded me only one month of service, although they had billed me for 4 months of service. I never used ANY of their service but am still out $60. Terrible business practice.

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5:08 am EST
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Homestead Technologies Bulldog Puppies

This is my second complaint about Millbrook Kennels. BUYER BEWARE ! Their website was down for a while but it's back up again so I had to post another comment. I purchased a bulldog from Millbrook Kennels and in 2008 and in 2009 my beloved "Bubba" died. He starting having seizures on a Thursday. We took him to the hospital that night, and were supposed to take him to a neurologist on Monday and he passed at the hospital Sunday night. He never regained consciousness. We had him for 14 months. In that time he spend at least every other month at the vet or in the hospital. I don't have enough space to write down all the medical problems he had. I still have his vet and hospital file which is in excess of $10, 000.00. Cronic Pneumonia, Breathing Treatments (Yes I have central air in the home), internal bleeding, infections, severe allergies... and on and on. Olga and her bad breeding left my family HEART BROKEN ! We loved Bubba like our own kids and he didn't deserve to go through such a painful short life. We loved him soooo much and miss him terribly. Millbrook Kennels just wants your money. I write this so other first time bulldog owners don't have to go through what my family did. This time I went through the BCA.org website and asked for a reputable breeder in my area. MAKE SURE YOU MEET THE PARENTS ! A good breeder will also give you their Vet's name, current owners contact info, and their blood lines. Millbrook Kennels gave me none of that. Olga didn't have the mother their and that should have been my first tip-off. I have been told the dogs may have been in-breed and also that she gets her dogs from Vermont and also imports them from other countries. Don't be afraid to ask a breeder questions. A reputable one will have nothing to hide and will be happy to answer them all !

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7:01 pm EST
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Homestead Technologies Fraud and scam

In other to access the service of Homestead one need to provide a credit card details. I did just that but when I tried to unsubscribe it become a hell of time. They have set up a system in such a way that the auto respond will tell you an email has been sent to your email address which never comes no matter how long you wait for it. Finally telephone call seems to be like trying to extract blood from stone. Master fraudsters are at work here. They have billed me one month as at now and I don’t know what to do next.

Please everyone should keep away from this HOMESTEAD!

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wizarddesigns
, MY
Apr 22, 2011 9:42 am EDT

my website was disabled and i have been denied the access to update my credit card information

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NYCbiz2013
New York, US
Jan 21, 2014 11:52 am EST

sadly Google refers them when woman want to build a business page here in New York!

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NYCbiz2013
New York, US
Jan 21, 2014 11:52 am EST

It also happened to me! DO NOT USE THEM!

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NYCbiz2013
New York, US
Jan 21, 2014 11:51 am EST

I too had the same thing happen to me! DO NOT USE THEM!

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Margaret2
Sydney, AU
Jan 16, 2011 12:19 am EST

I had the same experience of signing up for their supposedly free trial which I never proceded with. Nonetheless they are debiting my credit card, ignoring emails requesting cancellation. Basically they provide you with no option by which to cancel. You cannot cancel your account through their site and their site has no "contact" option. I have reported them as fraudulent to my bank and complained to the Federal Trade Commission. The bank that is facilitating Homestead's fraud also needs to be held to account.

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11:14 pm EDT
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Homestead Technologies Billed me for no service

I checked out this service but never used it. In order to evaluate the service I had to provide my credit card number. Although I never started using the service they continued to bill me. After I was finally able to contact them to cancel my account they refunded me only one month of service, althogh they had billed me for 4 months of service. I never used ANY of their service but am still out $60. Bad busness practice.

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7:40 am EDT
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Homestead Technologies Bad business partner

Homestead is owned by Intuit, providers of Quicken, Quick books, Quicken loans, Turbo Tax and Homestead web hosting services. I have been advised my web site has been suspended. Intuit no longer supports any one who manufacturers, distributes or sells firearms. Worse yet they have been uncooperative in allowing me to transfer my domain names to another hosting service.

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5:17 pm EST
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Homestead Technologies Bulldog Issues

To: Maya's Parents: I read your post and just had to respond. I also bought a bulldog from Olga at Millbrook Kennels and purchased in May 2009. My bulldog Bubba turned 1 on February 25th, so I'm wondering if I have Maya's brother! Please let me know, I'd love to hear from you. This is my first bulldog so I don't have any other breeders to compare Millbrook Kennels to, but I would like to comment on a couple things. First of all, it didn't seem like a kennel at all. We went into her back yard and about 10 dogs came running out of her house. There were feces everywhere. On the dogs and ALL OVER THE YARD ! In turn, me, my husband, and my two sons all had feces on us when we left. She just laughed. It was very unsanitary. Secondly, she told us Bubba had a "Little Virus" and handed us a white powder medicine in an Advil bottle. I didn't give it to him, instead asking the vet when I took him for his New Puppy Check-Up. The vet said she didn't know what the white powder was, but if the bottle had any traces of Advil in it, it would have been deadly to Bubba. I had two red flags that day, unsanitary conditions for the dogs and that he was sick. My gut told me to walk away, but we had our son's with us and we just all fell in love with Bubba. I know bulldogs do have a lot of medical conditions, but I have a sickly bulldog and I can't help but think it's a breeding issue. Pooping out blood, peeing out blood, skin conditions, severe food allergies, and he has had Aspiration Pneumonia twice. Some breeders are just in it for the money and I don't think they understand how much pain it causes the families who get these unhealthy dogs. Money starts to become an issue and the poor dog is put through hell. Owners need to do their homework, but breeders also need to be upfront and honest with potential owners. It's a two-way street. Olga has a 20 day exchange clause for "debilitating genetic or congenital defects only". Who is going to do that? The puppy becomes part of your family the minute you take them home. We just love him and will do anything to make him better. BUYER BEWARE !

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Jason's wife
, US
Aug 04, 2017 11:20 am EDT
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Also Olga knowingly sleeps with married men.

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emac90
Alton, US
Feb 11, 2011 6:10 pm EST
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I believe there is a breeder in Barrington, NH that is awesome. She is also a groomer I believe.

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emac90
Alton, US
Feb 11, 2011 6:08 pm EST
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I purchased a pup from Olga in Summer 2008. The puppy was sold to as a male, and she is definitly 100% female. She was very sick, and we also got the white powder. The puppy ended up giving it to our 10 year old bully who almost died and stayed at the doggy ER all weekend hooked up to tubes! She also gave us some medication and told us it was a little virus. I did not give the puppy the medication because it just looked sketchy. She wrapped it in a plastic bad. The backyard was absolulety disgusting and all of the dogs were as you said covered in feces. Chloe finally grew out of her skin issues at age 2, I can tell you that we found hers to be puppy mange and gave her puppy vitamins to boost her immune system and she is doing much better. We originally thought her skin condition was due to allergies and so we put her on California Natural Lamb and Rice. This food does her well.

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bullielover88
Newton, US
Aug 10, 2010 10:44 am EDT

Does anyone have any good recommendations for bulldog breeders in NE? I have been searching for over 8 months and have yet to find the perfect match.
thanks!

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bulldog-mommy
Dracut, US
May 12, 2010 2:56 pm EDT
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I also have a pup from the same litter! She, luckily, has not had one health issue to date. I've had dogs my whole life, including bulldogs and other bully breeds, so am well aware of all possible health issues prior to purchasing. Good luck with your pups!

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Maya's Parents
, US
Mar 08, 2010 6:17 pm EST

You must have Maya's brother! That's awesome! When did you pick your bully up? We reported to Olga on May 22nd that Maya was diagnosed with Giardia (a parasite, causing blood in her stool). She said she was going to start treating the rest of the pups that day. It is treated with a white powder substance. We can't believe she didn't tell you more (oh wait, we can...). Maya has MAJOR skin issues. She's allergic to lots of foods. We FINALLY found one that works, Natural Balance fish and sweet potato. She can't do anything with grains or wheats. We've been battling hotspots, scratches, etc. for a long time. Her meds from her surgeries were liver based, causing HUGE hot spots, but we couldn't take her off of them - we wanted her pain free, regardless of the spots!

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2:00 pm EDT
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Homestead Technologies English Bulldogs - Bad Breeder!

We purchased our English Bulldog, Maya in May of 2009. When we purchased her, we were told that there is no history of hip displaysia or knee problems. We just spent $1400 on Maya's first luxated patella surgery. Olga told us to wait on the problem (why, so she could tear her ACL), and that she would grow out of it. Olga overbreeds and then lies to people that buy the pups. It is horrible! When we tried to work with her about it, she said that she would only take the pup back. Why? So, she could put her down? Olga needs to STOP breeding English Bulldogs!

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Update by Maya's Parents
Feb 12, 2010 7:40 am EST

In response to the Woodstock: There are many other issues that Maya is experiencing now, that are all congenital. We are not treating our dog like a used car, and have not had any contact with Olga since she told us to return the dog to get the refund. Money is not that important - our dog is our life right now, and we are doing everything we can to make her as happy as possible! We posted this merely because other people have a right to know. And, be "ashamed"... for what? Our dog is blessed with so much love. We have done everything and anything that she has needed. Maya goes to water therapy at least once a week, and our dog has had amazing care while in our hands. So, sorry Woodstock, SHUT UP. We did not ask her to pay for the surgery, because that would have been $2700 - we did ask for a refund, and when she said to give the dog back - we said NO! We love, love, love Maya, and would NEVER put her back in the hands of Millbrook. Back off buddy. If you could have seen our dog limping around in pain, not wanting to walk - I think you would feel very different about the words you are posting. We are not looking to resolve ANYTHING ANYMORE with Olga, and stopped that process in September. To quote what you said: "I do not own bulldogs but I do know their history." If you don't know, then fight your breeder fight with the breeds you know. And, Maya's kneecaps would slide out of place every time she moved, it was incredibly painful to watch. Once again, we are posting this so other people know.

Melissa - I hope your puppy is okay. We know of a great, great, great vet. I am so sorry to hear about your puppy pain. Hang in there!

Update by Maya's Parents
Feb 03, 2010 2:16 pm EST

We know they are high maintenance. We know that all bullies have some case (whether mild or not) of hip displaysia. We did our research, and we have paid the money (we still do, because Maya may have allergies). So, this is not a buyer is stupid and didn't do their research type of issue. Since we did do our research, we knew the Medial Patellar Luxation is congenital (VPI does not cover that), and pups do not grow out of it (as suggested). We would not change our dog, or our experiences with Maya for a minute. Everyone that meets her, loves her - we love that, and we would do anything for her. Like I said - we don't want someone else going through this (so we posted this), so we hope that Maya's parents are not being bred - or that Olga finds out where in the bloodlines the issue is. We should have thrown caution to the wind when the vet in Dedham asked if this was one of the pups she got from Russia (which we were told her parents were local - we met Simon, whom we were told was Maya's dad and that her mom was in Vermont - but we have picture of her). Anyways, our pup is finally a pup again, thanks to the water therapy we've been taking her to. If you ever have issues with your pups knees - we have a great surgeon and water therapist.

Update by Maya's Parents
Jan 07, 2010 5:23 pm EST

We should note that the refund would only be granted if we returned the pup, which we were not about to do.

Update by Maya's Parents
Jan 05, 2010 3:02 pm EST

Olga did offer us a refund, but our concern wasn't about the money. Our concern was about Maya. While we did ask for the cost of the pup back, we were still willing to cover everything else that needed to be done to get Maya back in working order. Trust us, $3, 000 is no where near the cost of what we have put out for our dog (2 MPL sugeries plus months of water therapy). But, we don't care, because our goal is to get the dog better, and we were hoping that would be Millbrook's goal as well. We do apologize for the word "lies", instead, we would like to use the word misleading (especially with a health guarantee). Olga did tell us that she thought Maya's problem was simply a growth spurt, and that two other dogs she has had in her litters experienced the same thing (we have emails from her), yet "grew out of it." Our dog cannot grow out of the 2 MPL surgeries she has had in the past 2 months. We love our dog, and we are trying to provide her with the best, well loved life possible. We can only hope that Olga stops breeding Maya's parents, since patellar luxation is a congenital condition.

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rottnzone
anywhere, US
Jul 29, 2013 7:29 pm EDT
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wow BullieGuy, let's talk about issues, shall we... you must have some heavy ones as you are clearly in need of cash and attention, if you're still flapping about $40 two years later. Hmm... I remember talking to you, in May 2010.. You told me you're an airline employee and that you get the "discarded" kennels for free, and then you sell them on craigslist. Now why would a kennel be deemed "discarded"? OH... the only reason somebody would discard something is... if they can't use it anymore... Duh. I tried to get on a plane with your kennels, the very next day after I picked them. And although I had every intention of paying for them by paypal, the airline would not accept them - one had a broken lock, and the other was cracked. So I ended up paying about $150 for new kennels, and I discarded yours. You probably snagged them and tried to sell them again. So in reality, you should be paying me, not the other way around. And you're lucky I cant remember which airline you said you work for, I probably would have reported you. I didn't want to get into it with you afterwards, so I never replied.. that was obviously the right decision since you really don't know when to stop and that each story has 2 sides. Oh well, maybe you'll face your own issues one day.

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Nalasmybully
Lynn, US
Mar 13, 2013 1:17 pm EDT
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My husband bought me a pup born Nov 29 2009. She is the best dog. Perfect matter of fact. But my pup is deaf. I contacted Olga only wanting to know if any other pups including parents were born deaf. I never heard back. I didn't want any money. Just the backround. My dog is so well behaved though, has no other health problems and was house trained in 2 weeks so I would buy another.

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BullieGuy
, US
Apr 15, 2012 4:49 am EDT

Olga has some real issues when it comes to doing business.
I placed an ad on Craigslist for 2 travel kennels I was selling. I was asking $40 per kennel.
Olga contacted me, and asked, "Can I pick them up? and can I mail you a check or wire the money to a Paypal account?" I agreed, and put them in my vehicle.
When I got out of work, the kennels were gone, and have NEVER seen a cent for the kennels.
Fortunately, I still have the e-mails, and will never do business with her again.

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ZZoey
North Stratford, US
Apr 01, 2011 10:21 pm EDT

I too have a Bulldog from Olga at Millbrook Kennels from a litter born June/9/08. My Bulldog also went to the vet. three days after we bought her. Puppy had mange, got that all ok and she has a shin condition know called Cannine Flank ans still has it with lost of hair on both of her sides. When we bought her she was to come with AKC papers. My paper works says with in 4-6 weeks. To this day I have never got the papers. Took her to court, I woncourt judgement against Olga for failure to provide AKC paperwork. I did inform AKC Kennel Club, but to this date I think she is still selling her puppies as Reg. As of this date I have not got my papers or my money and if she gets picked up in NH for any little thing (speeding) she has a warrant, I was told by the court. I do love my little Zoey, BUT ALSO SUGGESTION WOULD BE STAY AWAY FROM THIS BREEDER.

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EnglishBulldog Owner
, US
Mar 24, 2011 6:08 am EDT

I too have a Bulldog from Olga at Millbrook Kennels from the same litter as Maya(Feb '09 birth). My Bulldog began experiencing issues with her back leg and ended up needing surgery for luxating Patella before she was six monthes old. 3 different vets rated it as a level/stage 4, which is severe, especially for a 6 month old puppy. The Puppy could barely walk. Olga told us that the mother and father had no hip or leg issues when we purchased the puppy. She also gave me the same terrible advice when I contacted her about my dogs luxating patella, that the puppy will probably grow out of it. She then offered to take the puupy back and give a new one per the agrrement. What kind of dog owner would return a puppy after bonding with it. Olga at this point should have known, seeing now that more then one puppy has the luxating Patella issue, and done something to make it right. I believe that is what a good breeder would have done. My Puppy, like Maya has had many more issues, some common with bulldogs, some common with poor breeding. I am glad I found this site even two years later . MY SUGGESTION WOULD BE TO STAY FAR FAR AWAY FROM THIS BREEDER.

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emac90
Alton, US
Feb 11, 2011 5:57 pm EST
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I too bought a puppy for $2300 in the summer of 2008. We wanted a male puppy and so Olga sent us a picture of the males she had. There was only one white male puppy, so we didn't think twice about going down and picking him up. Olga waivered on the prices of the puppy depending on each one, telling us at first our puppy was $2000 and then claiming $2300. The puppy ended up being FEMALE. What kind of breeder can't tell the sex of a dog?! The puppy was also VERY sick with a communicable disease that it gave to our 10 year old bulldog. He ended up in the doggy ER all weekend resulting in a huge bill. Olga would not pay the bills, but did give us the $300 she jacked up on the puppy price. Our puppy also had a TERRIBLE skin condition, I believe it was puppy mange and has since grown out of it, but it is due to the overbreeding. I absolutely do not reccomend buying from this breeder. She is awful! I will also mention that she sold us the puppy when it was 7 weeks old, and at that time the puppy's mother was not present. This means the puppies were all taken away from their mother before the recommended and sometimes required 8 weeks. Please don't buy from her. She needs to go out of business! Thanks.

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dirdeedeedz
Newburgh, US
Jun 25, 2010 1:12 pm EDT

To the business owner: ErinSandler is an individual who has set out to cause damage to businesses listed on here. Her (or his) sole purpose is to cause damage. I am in discussion with the law firm of Starrs Mihm, LLP to bring extortion and defamation charges against Complaints Board. In that process, we can subpoena records relating to the IP address of "ErinSandler" consequently, this sewer rat will be made public. If you would like to join me, please send an email to dirdeedeedz@gmail.com (designated for this website), and I will have my attorney's contact you. I have the wherewithal and vigor to stop this.

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Noellelee1023
, US
Jun 14, 2010 7:15 pm EDT

I havent purchased a pup from her, but i was very interested in doing so, i emailed her a few times and she was EXTREMELY rude and unwilling to answer my questions, she refused to let me come see the pups unless i was going to buy one. To me thats a sign of a no good breeder. I THEN met another breeder who was MORE then willing to chit chat all day if she had the time about her dogs, and answer all of my 7 billion questions. I got a pup from elsewhere, decided not to go with olga and happened to have her email on file still. I emailed a handful of bulldog people an adorable bulldog email, just some cute photos etc and MOST of them were more then accepting and thought it thoughtful and cute. Olga was rude and wanted to know why i would email her if i wasn't buying a pup. She just seems downright not nice to me, and i wouldn't want to give her a dime and sure as heck wouldn't want to have to deal with her if god forbid something did go wrong with pup i purchased from her, i can only imagine she'd be less then understanding.

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stalis23
Lynn, US
Jun 12, 2010 12:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My husband bought me a puppy from olga last Feb. We believe she is deaf and had her looked at by 4 vets 3 agreeing. I did not want anything from olga but I did contact her to. let her know and to find out if any other pups had this problem. I did NOT get any kin of response from Olga. Maybe if you read this you will get back to me because now I'm pissed!

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bulldog-mommy
Dracut, US
May 12, 2010 3:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have a pup from the same litter as Maya and luckily, have not had any health issues to this date. I also continue to feed her the same food (Royal Canin), with the same probiotics supplements, as Olga did. I've had dogs my whole life..some mix breed rescues and some full breed pups, including english bulldogs and other bully breeds. With any pure bred dog, you always run a higher risk of health issues - some caused by over breeding and some that just come along with the breed. Any type of breed specific research will show you these health issues and are often present regardless of the quality of the breeder. I wish Maya's parents all the best and thank them for being responsible dog owners.

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9:40 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Homestead Technologies Fraud and scam

I have made NUMEROUS attempted to get this company to call me regarding a service issue I have been getting for weeks now. When I call all I get is the 'run-a-round' saying a supervisor is not available and that one will call me back. Well one finally does (Michael) two days later and simply says 'John this is Michael at Homestead returning your call'. No return phone number to contact him at so I have to call back into support and well, you guessed it, he is not available so I have to leave another message.

I have opened numerous support tickets to which NONE have been properly answered or addressed my concerns. I finally tracked the CEO (Justin Kitch) down and emailed him to which it took over a week to get a reply. He basically gave me the run-a-round to telling me he would have someone call me. Well a week has gone by and no call.

If you're looking for a good web host, it is NOT Homestead! Stay away from these A**holes. They are liars and cheaters.

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Celeste Deligne
, US
Jan 09, 2016 1:37 am EST

Having been inconvenienced personally by Homestead, I would be more than happy to finance a class action against them for whatever their actions have cost the class as a whole. If you have good grounds for complaint please send them to celigne0@gmail.com. If a sufficient basis for a class action materializes I will proceed accordingly.

Celeste Deligne

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Mouse21
, US
Jan 24, 2014 12:27 am EST

this company is sucks... keep registering expired business domains... ###ing idiots company...

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NYCbiz2013
New York, US
Jan 21, 2014 12:45 pm EST

cancel your credit card so that they do not charge it again. They had me on hold for 40 min. Call your credit card company!

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dynamikes
, GR
Jul 26, 2012 7:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was tricked into signing up in order to get a free iphone4s if I signed up. And if and when I receive my phone should start billing me after a trial of 2 free months. THEY STARTED BILLING ME IMMEDIATELY WITHOUT ANY iphone4s received!
I NEVER USED their services never setup a website AND THEY BILLED FOR OVER A YEAR even A GREATER AMOUNT than offered in their advertisement! I did not know they were billing me til recently! Never received any billing info never a receipt. There was no cancelling ability, they never answered when phoned, when I asked for a refund by email they didnt even care to answer !

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k.j.A.
San Antonio, US
Oct 11, 2011 4:46 pm EDT

Three years ago, I cancled my account with them and asked them to give my authorization # as well .
after MANY MANY back and forth e mails, i finally got my answer
This message confirms that you have closed your Homestead account - ren.openrose@gmail.com. Please note that visitors to your site address will no longer be able to view your site.

Your email accounts, mailing lists and existing emails have been deleted.
etc. etc...

this is what happened today... 10/11/2011
This is my chat session with Homestead. I will not say anything derogatory because the company said it all in this chat.
and they reps name is indicative of how the company will treat you. No recommendations, you read and you judge for yourself.

Hi, my name’s Rudy. How can I help you?

Rudy: Hi, this is Rudy. Thank you for choosing to chat with me today. How may I assist you?

you: Hello Rudy, My name is Karen

you: I had an account with homestead a long time ago

you: I canceled my account

you: but I am still being charged.

you: what do I do?

Rudy: Hello Pleased to meet you online Karen! You have reached Intuit Website Pre-Sales Chat. My apologies for the inconvenience. To clarify may I ask have you cancelled your account with our technical team?

you: yes, I was even given my authorization #

you: so I can keep my domain name

you: I canceled in July 2008

you: It may be that I'm paying for the domain name?

Rudy: Thank you for the information. Let me check if the support chat team is available to assist you on your billing.

you: k

Rudy: I'm sorry for the delay. I'll be right with you.

you: thanks

Rudy: Currently our support team is not available at the moment in the chat. However you can also reach them through the phone for immediate resolution regarding your pass account.

Chat InformationPlease wait while I transfer the chat to the best suited site representative.

*here is where I attempted to ask for the phone #, below is the reply I got*

You are not currently in a chat session.
*here is where I attempted one more time to ask for the phone 3 here is the response I got*

You are not currently in a chat session.

Rudy as fast as he could, promptly and efficiently logged me off.

I tried logging on to the site again to see if the chat box would come up, and they must eliminate by IP address who will or will not get the chat box. I guess I'm a "trouble maker" trying to keep them from taking payments out of my bank account years after they canceled my account and gave my authorization # and released my domain name.

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SusanLynne
Morrisville, US
Mar 27, 2011 1:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have a new version of Homestead scams! They advertise for "work from home" people. Through email communications, they set you up with an account on Craigslist where you post ads for them in multiple cities. They even advise how to avoid being flagged by Craigslist for mulitple submissions. They promise to pay .50 cents per add, and at the end of each day you send them the list of adds you posted. They initially said payment was through paypal - then they said you have to apply for a prepaid debit card - did all that and NEVER got paid, and never heard back from them again. I'm going to BBB, FTC, etc and will not quit until I get at the very least an appology!

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Sunfyre7896
Fort Worth, US
Feb 08, 2011 8:41 pm EST

I have had the same issue in a way. I called regarding a technical issue and they couldn't answer the question so they stated I would have to open a help ticket to speak with the advanced help desk. So I did, 6 times. 2 of which were to reference whether they were working on 3 of the others. Still no response. I finally tracked down emails to many of the managers/directors/vp's/ and adp. I sent out a mass email stating my frustration about how, just because the phone reps are nice doesn't mean that they have to compensate and not return any help tickets or emails. What a crappy company. One of the worst I've dealt with. If you have any problem that isn't a relatively easy fix, don't bother with the help tickets. You'll just responses of the empty kind. It must be nice to be such a big company that you don't care about losing customers.

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Stop Homestead Scam
Warragul, AU
Jan 25, 2011 1:04 am EST

I too signed up for a free trial (which I never proceeded with) only to have Homestead fraudently make monthly debits to my credit card for a service I am not receiving. They refuse to acknowledge or respond to emails instructing them to desist. Everyone who is being scammed by Homestead needs to complain to econsumer.gov for cross-border complaints or the Federal Trade Commission if in America. If enough complaints are made then Homestead will be investigated and prosecuted.

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ladybear
Rochester, US
Dec 04, 2010 4:58 pm EST

to be honest with you the card being run is when you change any credit information so that when a actual bill goes out you are able to be billed. as for being billed when your account was cancelled. you obviously didnt cancel your account or it would've been cancelled and you would not have been billed. Also the customer that says the bills were backed up because they were sent to the wrong email address... the system automatically send them to the email address on file. you cant set up a account with a homestead email due to not having one when you sign up and those changes would only have been made by your request. there is nothing fraudulent about this company! stop [censor]ing and take some blame for yourself

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They used my card fraudulently
, US
Sep 12, 2010 11:17 am EDT

They are a fraudulent business. I have had a call from my credit card "risk services" saying that Homestead has run a "test" with my debit card number, that is, they have tried and see whether they can commit fraud with my card number by using it for a very small amount and then reverting the charge. My card has been cancelled, thankfully. Who is taking care of these thieves?

Homestead Technologies Customer Reviews Overview

Homestead Technologies is a website builder that has been in the market for over two decades. It offers a user-friendly platform that allows users to create professional-looking websites without any coding knowledge. The platform has received positive reviews from users for its ease of use, flexibility, and customer support.

One of the most significant advantages of Homestead Technologies is its drag-and-drop editor, which allows users to create websites quickly and easily. The editor is intuitive and straightforward, making it easy for beginners to create a website without any technical knowledge.

Another advantage of Homestead Technologies is its flexibility. The platform offers a wide range of templates and customization options, allowing users to create a website that reflects their brand and personality. Users can also add features such as e-commerce, social media integration, and mobile optimization.

Homestead Technologies also offers excellent customer support. Users can access a knowledge base, video tutorials, and a community forum to get help with any issues they may encounter. The platform also offers phone and email support, which is available 24/7.

Overall, Homestead Technologies is an excellent choice for anyone looking to create a website quickly and easily. Its drag-and-drop editor, flexibility, and customer support make it a top choice for beginners and experienced users alike.
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