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Home Service Plus Winnipeg Heating & Cooling Customer Service Phone, Email, Contacts
Home Service Plus Winnipeg Heating & Cooling
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Home Service Plus Winnipeg Heating & Cooling
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Home Service Plus Winnipeg Heating & Cooling Complaints Summary

0 Resolved
1 Unresolved
Our verdict: Engaging with Home Service Plus Winnipeg Heating & Cooling at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Home Service Plus Winnipeg Heating & Cooling complaints 1

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Home Service Plus Winnipeg Heating & Cooling Hired Home Service Plus for AC tune up May 29, so the unit would be ready for the hot summer

Hired Home Service Plus for AC tune up May 29, so the unit would be ready for the hot summer. AC passed. However, it was almost out of cooling agent. Home Service Plus came May 29 for an AC inspection / tune up. We wanted to ensure it was working great before the hot weather arrived, as we now work from home. The technician gave the AC unit a passing grade. The only concern he noted was that the capacitor was 11 microfarad instead of 15-20. He brought the capacitor inside the house and suggested we replace it. I said the AC unit always starts (as it did when he was here). Also, we don't want to spend money repairing a 24 year old AC. After he walked out through the front door, I witnessed him drop the capacitor on my concrete front step. My doorbell camera also captured this. However, the AC still turned on. Before he left, he stated that the cooling agent leaks out when levels are tested, so if someone else checks it, they might get a lower reading. This left me wondering if more leaked out than he intended. When the heat wave arrived, we realized that the air coming from the AC unit was cold only when the AC unit first started up for the day. I called Home Service Plus on June 30 to ask why my house was so hot when the AC passed the tune up inspection. The receptionist put me on hold for just a moment. She said she spoke with the owner. Even though they hadn't pulled my file, she said the owner knew for certain it was the capacitor that was the issue. I then told her about how the technician dropped the capacitor on concrete. She was quick to divert accountability and said the capacitor was already broken. I explained that the capacitor is turning the unit on for a bit, but then the cold air eventually stops. I recounted that I have experience with this at a previous house, and the issue there was low coolant. She would hear none of it. I asked her to pull my file while I made some calls. She refused to pull my file unless I booked another service appointment. As a result of not having a working AC unit, we haven't been able to sleep for the last week, and our kitten has been very sick. We had a new AC unit installed by professionals on July 3, and it works amazing. The issue with our old 24 year unit was that the coolant was very low. Not the capacitor. If we had known, we would have replaced the unit a month ago (and not during a heat wave). This was why we hired a professional for an inspection back on May 29.

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Is Home Service Plus Winnipeg Heating & Cooling legit?

Our verdict: Complaints Board's thorough examination reveals Home Service Plus Winnipeg Heating & Cooling as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Home Service Plus Winnipeg Heating & Cooling stands out for its commitment to quality and security. Clients considering Home Service Plus Winnipeg Heating & Cooling should delve into its customer service record to gauge compatibility with their expectations.

Home Service Plus Winnipeg Heating & Cooling earns 91% level of Trustworthiness

Perfect Trust Endorsement: Home Service Plus Winnipeg Heating & Cooling achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Home Service Plus Winnipeg Heating & Cooling. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Home Service Plus Winnipeg Heating & Cooling has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Homeserviceplus.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

After using multiple security services, we have determined that the Home Service Plus Winnipeg Heating & Cooling website is safe for users. No malware, phishing, or security threats have been detected that could pose a risk to users.

Homeserviceplus.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a homeserviceplus.ca, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

  • Home Service Plus Winnipeg Heating & Cooling protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Home Service Plus Winnipeg Heating & Cooling has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Overview of Home Service Plus Winnipeg Heating & Cooling customer experience

Home Service Plus Winnipeg Heating & Cooling (homeserviceplus.ca) has been plagued with numerous consumer complaints. Customers have expressed their dissatisfaction with various aspects of their services, highlighting several negative points. Many have reported poor customer service, with unresponsive and unhelpful staff members. The company has also been criticized for their unreliable and inefficient heating and cooling systems, leading to frequent breakdowns and costly repairs. Additionally, customers have expressed frustration with the company's lack of transparency regarding pricing and hidden fees. Overall, Home Service Plus Winnipeg Heating & Cooling has garnered a reputation for disappointing service and subpar products, making it a less than ideal choice for homeowners in need of reliable heating and cooling solutions.
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Home Service Plus Winnipeg Heating & Cooling contacts

Phone number

+1 (204) 272-4800

Website

www.homeserviceplus.ca

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