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Home Escape

www.homeescape.com

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1.0 6 Complaints
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Home Escape Complaints 6

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2:56 pm EDT
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Home Escape Disappointing Options and Lackluster Advertising: My Review of Home Escape

I gotta say, I'm pretty disappointed with Home Escape. I was hoping to find a better alternative to VRBO, but these guys just don't have enough options. I mean, come on, only five units in Myrtle Beach? That's just not gonna cut it. I need more choices if I'm gonna find the perfect vacation rental for me and my family.

Don't get me wrong, I appreciate that Home Escape is trying to do something different. They're not as big and corporate as VRBO, and that's definitely a plus. But at the end of the day, I need to be able to find a place to stay that meets my needs. And with only five options in one of the most popular vacation spots in the country, Home Escape just isn't cutting it.

I also have to say, their advertising is pretty lacking. I mean, if they want to compete with the big boys like VRBO, they need to step up their game. I'm not seeing their ads anywhere, and that's a problem. If they want to attract more customers, they need to get their name out there.

Overall, I'm just not impressed with Home Escape. They have potential, but they need to work on expanding their offerings and improving their advertising if they want to be a real player in the vacation rental market.

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2:19 pm EDT
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Home Escape Home Escape Failed to Refund Deposit After Canceled Trip - Frustrated Customer Seeks Help

So, I booked a trip with Home Escape about 6 months ago. I was so excited to go on vacation and relax in a beautiful home. But, the owner of the property ended up selling it and canceled our trip. I was so disappointed and upset. I reached out to Home Escape to get my deposit back, but they haven't returned it yet. It's been months and I still haven't received my money back. I don't know what to do. Should I hire an attorney to get my deposit back? I feel like I'm getting no help from the company. It's frustrating and I just want my money back.

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1:44 pm EDT
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Home Escape Delayed Refund from Home Escape for Cancelled Trip - Frustrated Customer Seeks Resolution

So, I had to cancel a trip because of a death in my family. The owner was really cool and gave me my money back right away through Home Escape. But now, I'm having a problem with Home Escape because they haven't given me my money back yet. It's been over a month and I've sent them two support tickets and a bunch of emails, but I still don't have my almost $1000.00 back! I'm really starting to get frustrated because I want my money back ASAP!

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Is Home Escape Legit?

Home Escape earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Home Escape highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Home Escape to understand what to expect from them.

Home Escape has claimed the domain name for homeescape.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

According to our analysis, Home Escape appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several mixed reviews for Home Escape have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • Home Escape's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • We detected that homeescape.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Home Escape protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Home Escape Think Twice Before Joining Home Escape: My Frustrating Experience as a Host

I had some issues with the owner of Home Escape and when I tried to ask some questions, my account got deactivated without any explanation. It was really frustrating because I was one of the first people to register on this site in my city. This means that potential guests may have a hard time finding your listing among all the chaos.

Honestly, I would recommend thinking twice before leaving other popular vacation rental sites to join Home Escape. It might be better to use it as an additional platform rather than relying on it completely. You don't want to risk putting your business in the hands of someone who seems a little crazy.

And if you're a guest looking for a place to stay, be careful. You never know what kind of issues you might encounter with the owner or the site itself. It's always better to be safe than sorry, so make sure to do your research and read reviews before booking anything on Home Escape.

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Home Escape Disappointing Experience with Home Escape: Stick with VRBO for Reliable Vacation Rental Assistance

So, I gave Home Escape a call today to get some help with my 5 vacation rental properties that I had posted on their website. I was taken aback by their response, which was something along the lines of "We'll just deactivate your listing!" I mean, come on! I make several thousand dollars a week from these rentals, and this is how they treat me? Needless to say, I won't be using Home Escape anymore. I'll stick with VRBO, even though it's a bit more expensive. At least they have a track record of helping me and my guests out in difficult situations.

It's a shame, really. I had high hopes for Home Escape, but it seems like they have a long way to go before they can compete with the big dogs. I mean, just look at their website - it's not exactly user-friendly, and it's no wonder that few of their properties have any reviews.

Anyway, good luck to Home Escape on their growth. Maybe one day they'll be able to provide the kind of service that their customers deserve. But until then, I'll be sticking with VRBO.

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Home Escape Home Escape Review: Payment Issues Causing Headaches for Hosts

This company, Home Escape, is a bit of a headache when it comes to getting paid. At first, things were going smoothly, but in the past year, it's been a real struggle to receive payment. I've had to call their support person multiple times, and every time I do, they tell me that my issue is being "escalated." It's frustrating because I've already had two guests check in and out, but I still haven't received any money.

It's a shame because Home Escape has the potential to be a great company, but they keep pulling these stunts. I'm seriously considering canceling my subscription because I don't want to deal with this headache anymore. I hope they can get their act together and start paying their hosts on time.

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Overview of Home Escape complaint handling

Home Escape reviews first appeared on Complaints Board on Jun 10, 2023. The latest review Disappointing Options and Lackluster Advertising: My Review of Home Escape was posted on Jun 20, 2023. Home Escape has an average consumer rating of 1 stars from 6 reviews. Home Escape has resolved 0 complaints.
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Home Escape Category
Home Escape is ranked 253 among 374 companies in the Residential Rentals category

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