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Fluent Home review: Scam 9

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11:51 pm EDT
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Home alarm - home security systems | fluent home

Fluent home
7319 104 st nw, edmonton, ab t6e 4b9
Alberta
[protected]

Scammers

Https://www.fluenthome.com

Fluent home is a leading scammer of home alarm and home security systems across north america. call today to get scammed for security technology packages by fluent home alarm

This company is a complete scam. the sales staff will mislead you and not tell you that they are entering you into a contract that will end up costing you thousands of dollars.

If you order alarm from fluent home alarms then you will be cheated and end up paying thousands of dollars so do not sign any contract with this company

Fluent home is a leading provider of home alarm and home security systems across north america. call today for security technology packages

Sep 25, 2021 7:53 pm EDT
Fluent Home customer support contacts
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7319 104 ST NW, Edmonton, AB, T6E4B9, CA

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Hello, thank you for leaving a review. I am sorry to hear that you are unsatisfied with your system. If you can give us a call at 855-238-4826 or an email at support@fluenthome.com, we would be more than happy to answer any questions you may have or help you with any issues you may be experiencing.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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9 comments
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David Cormier
, US
Nov 26, 2023 12:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

Had to move July 2023. Cancelled services. It is now November and we are still paying for the service we cancelled three times over now. They said they sent cancellation info to ATI (company that handles their financials?) and we are still being charged.

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Darryl W Vibe
, US
Oct 22, 2023 11:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We have been waiting to talk with a representative for the past three days! We would really appreciate if you could contact us! [protected]! Security service for #650 6940 63rdAve Red Deer Ab T4P1K5

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Ames1234
Richmond VA, US
Oct 22, 2023 9:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Trying to cancel my account that’s already disconnected and can’t get anyone on the line to talk to. The line transfers to a voicemail about 10 minutes after holding!

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Hate Fluent Home
Ft. Worth, US
Jun 09, 2023 1:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Fluent took advantage of my good nature and engaged in a behavior that would otherwise be criminal if a ordinary citizen did what they did. Fluent Home, LLC wrote me a bad check. The check was returned UNPAID and as a result there are fees and penalties that I am now responsible for. The following attachment should explain my position. After repeated attempts, Fluent Home, LLC has chosen to ignore this matter.

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Bhyatt10
, US
Apr 27, 2023 8:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a company you should avoid at all costs! They'll have you sign a contract that YOU will have to honor while they have no intention of honoring it themselves. You can spend hours of your time trying to get service, but the only kind of service you'll receive is lip service. I'm sure there are companies that provide reliable alarm systems and who will provide service to those systems when they are needed. This is not one of them. My system hasn't worked in months, but I'm still having to pay them.

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Robert Forgues
Shasta Lake, US
Jan 23, 2023 1:50 pm EST

Saleman/Rep for FLUENT approached me. I had SAFW security system installed because my 91-year-old aunt was living with me. Several times she had set off smoke detectors and was diagnosed with Colon Cancer. Beerjas Bath from FLUENT talked me into switching from SAFE to FLUENT. Charges would be a lot less than SAFE. I told him I had a contract with SAFE and he replied that when I cancelled and received a final payoff bill from SAFE, I was to forward it to FLUENT and FLUENT would send me a check to pay off SAFE. I asked him 3 times and his reply was yes, FLUENT would give me a check to pay off SAFE. He never mentioned a payoff limit. He sent me a text message with the statement I was to give SAFE and the address to mail it to. I asked why FLUENT just didn't pay SAFE. He replied that they did not want SAFE to know that FLUENT was taking business away from SAFE. Now FLUENT is saying they only will pay $350.00 of the payoff. I have a witness that heard Beerjas Bath tell me that FLUENT would pay off the final SAFE bill. Beerjas Bath will not return any of my calls, nor does he reply to any of my text messages. I have called him over 0 time and left over 30 text messages that have not been replied to. I have filed a complaint with the BBB and this complaint board. If FLUENT does not want to honor what their salesman promised then I believe they are just scamming people, especially senior citizens.

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Alex Rakes
, US
Mar 16, 2023 2:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

That's $100 more dollars than they offered me! This must be a common sales scam tactic, same issue here. Michael Montero was my sales representative, and he cost me over $1000 in unrefunded cancellation fees from my old company.

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TLK71
Havelock, CA
Mar 06, 2021 5:54 pm EST

I am in Canada and going through the same problems as you. I cancelled and they still withdrew from account after I already paid the contract ahead of schedule in full amount.

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jelojelo111
, US
Jul 27, 2019 12:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is so True, not only will you be stuck in the contract, but even after the contract is finished they will keep charging you the monthly fee and will not cancel your service.