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Nancy Kowalski. Booking #2CWL9G Mariner #593864414B
Date of cruise December1, 2024-December 15, 2024
I had two credit card charges. On November 27, 2024 my credit card was charged 498.00. That amount was placed as a credit on my account. On December 15, 2024 my credit card was charged $541.30 for charges.
I did not have total charges of $1042.30. I monitored my account daily.
I waited for weeks to see a return of overpayment. I have not received any reimbursement. Please look at my account and return funds that belong to me and not Holland America.
Thank you
Desired outcome: Return of funds overcharged
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