Hillarys Blindsshutters.. fitter and aftersales

S
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a verified customer
Verified customer

Fitted blinds and made to pay before fitter left not being able to check them properly.
Whilst cleaning up after the fitter I noticed cracked beading he said he would replace and didn't notice when he fitted it after husband inspected found a strained joint and cracked frame where attached to window we've tried speaking to both the salesman and the fitter and was assured he would get back to us and that the beading needed ordering and it would be 2 weeks when on the day I was informed they kept them in stock in the warehouse so after another two weeks waiting we've tried to get back in touch they will not let us speak with a manager and it's gotten to the point where we just want the shutters out and money refunded and any windows damaged to be repaired or replaced we will also have to wait for another company to re make shutters and wait to be fitted as a company that has been going for so long I am absolutely disgusted at the so-called aftercare and the disregard to our complaint

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