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It’s been since October 28, I redeemed for $100 to my screw card or maybe my PayPal not for sure now and I have been emailing I have been following complaints. I have been emailing and complaints of the complaint. I still haven’t heard anything back from either company. This is not gonna be my last email. I will email all day every day until your response I would like my money anytime in fashion like today not tomorrow not next week. I feel like this is the rudest thing you could ever do like nobody has contacted me back. Nobody saying anything about the phones. I’ve sent pictures. I’ve sent letters. I’ve sent email. I’ve screenshot it. Everything someone needs to get back to me.
Claimed loss: 100
Desired outcome: I would my money asap today
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It’s been almost a month and I still haven’t received my funds I’ve been told someone will get back with me and still haven’t heard anything this is not fair no one is answering none of my emails. I’ve been waiting since Oct 28 and I still have nothing but I sent all information that they asked for still nothing
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It's crucial to remain firm but courteous at all times. In this case you can also take the matter further by visiting High 5 Casino on social media or appealing to other support service managers and supervisors. If no answer is provided, filing a complaint with the regional consumer protection services or the gaming authority of the corresponding state could be the next step. Remember to include correspondence in all of the relevant documentation, and if that also does not work and the problems persist, go ahead and leave a review so that it can be viewed by a wider audience.
I’ve done all that and I’m not gonna keep doing it. I’m gonna keep writing. I’m gonna keep emailing everybody. Everybody can email every single day until it’s resolved so y’all need to reach out. I’ve done to reaching out. I’ve done calling you can’t even get through on the phone line so with that being said, thank you sir. You need to reach out to someone for me since you’re up there in that chain.