Healthcare Revenue Recovery Group [HRRG]“customer “ service

H Oct 02, 2019

Spoke w/ Christine today regarding a charge for the past 9 months. I have followed up with multiple people about my bill not being sent to my insurance. It was resolved last week. If Christine had let me speak she would've realized the charge had been paid. Her only answer, my insurance needs to call them. If they would've billed my insurance correctly the first time that wouldn't be necessary. Too bad it took them 9 months to figure that out. Christine was incredibly rude. I have never been treated so poorly or disregarded so completely by a phone representative before.

Post your comment