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HDFC / before taking personal loan, promised to waive processing fee, but after approving they deducted processing fee

HDFC Bank, India

Before taking personal loan, promised to waive Processing fee, but after approving they deducted Processing fee. Received call from HDFC employee name Anjali from Hyderabad, I called her couple of times to check about refunding deducted Processing fee, she promised to credit the amout and she is postponing, now today I tried to reach her mobile and she switch off.
My Loan account number: [protected]

I have enough evidences against HDFC bank and Anjali to file case in Consumer Court. Anjali mobile number for reference +91-[protected]

Regards,
Venkata

Ve
Mar 8, 2019

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