Harvey Normanonline purchase

Ordered tv online on 7 May checked availability at closest store paid for it went to pick it up and product hasn't been available since 14 feb. no explanation just given refund. Was not happy so went into store but they could offer me nothing. Put in query about product, supposed get reply within 48 hours. No. Put in another query. Still no reply. Tried live chat, they would pass msg on. 4 days later email says problem resolved! Really, nobody has even replied to me. No explanation, obviously customer doesn't come first! Somebody tell me how do you sell a tv that hasn't been available for 2 months ???

May 13, 2019

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