Harbor Freight Tools18" 7 drawer end cabinet

This review was posted by
a verified customer
Verified customer

I wanted to buy a end cabinet there was none in stock, so they gave me a rain check . The rain check was good for two weeks, and they said they should have them in by then. The two weeks was almost up so i stopped in to see if it had come in yet. They checked their inventory and none had come in.They said it should be on the next truck, and it would be another two to three weeks before the next shipment would be in, and they wrote me another rain check. So I waited the three weeks and stopped in with my rain check in hand
I asked if they had come in on this shipment, the store manger checked and said there was one on the truck and it would be unloaded Monday night, so it would be available Tuesday morning, but it would be between me and another customer who also had been waiting for one to arrive. I told the store manger i worked 7:30am to 5:30pm and wouldn't be able to be there. I am a inside track member and have given harbor freight alot of business, sometimes shopping there two times a week always leaving with tools in my hand. My name is Tom Erb and I will never shop there again. They should have of gotten ahold of their warehouse and ordered another. BAD CUSTOMER SERVICE.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.