Menu
Handyman On Call Customer Service Phone, Email, Contacts

Handyman On Call
reviews and complaints

Handyman On Call's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.handymanoncallmd.com
www.handymanoncallmd.com

Learn how the rating is calculated

4.2 20 Reviews 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Handyman On Call reviews 20

ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Handyman On Call replied to this review.

Handyman On Call I was pleased with the services provided by Handyman on Call

I was pleased with the services provided by Handyman on Call. Both technicians were thorough and were able to complete the tasks that I needed to be done. Both arrived on time and completed the work in a timely fashion.

Read full review of Handyman On Call and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
S
S
S. Rodriguez
,
Verified customer This comment was posted by a verified customer. Learn more

Handyman call put up a fence for me. They were on time and professional.

H
H
H. Cormier
,
Verified customer This comment was posted by a verified customer. Learn more

Very happy with the work performed! We had been planning on some odds and ends for awhile and found that small independents we contacted would respond and then fade away, getting nothing accomplished. The Handyman on Call workmanship was five star on everything. New window and window well dig-out/ with new gravel, electrical outlet installed, exhaust fan and ductwork installed, light replaced, and 2 walls painted in the basement. Especially happy with Benjamin for personally making sure we were set before another heavy storm. They were flexible with some job changes to the original estimate. The pricing was fair and reasonable. Very clean and neat. Will definitely use them again.

K
K
K. Ziemann
,
Verified customer This comment was posted by a verified customer. Learn more

I hired this company to replace some missing bricks from my patio. The worker did show up on time but with no material and also appeared to not know how to do the job. He replaced the brick, and called me to see the job. I could not believe that this was a professional job. The bricks were all uneven, with a wide space left between the bricks and edge of the patio. He tried to fix the problem by brushing sand under the brick, which really did not help. After expressing displeasure about his work he became upset and walked away leaving the work and trash behind. I notified the office about my dissatisfaction and was met a whole lot of "I am so sorry" and was told that the only thing they could do is "add some stones to fill the gap, but it would cost an additional $100 for a trip to the store. " I feel this company is dishonest about it's claim "that their job is not done until you are completely satisfied." The job on my patio looks like something I would do my self. I was stiffed by Handyman. The workers they employ are unskilled. I will never use them again and want to warn others.

A
A
A. Erdman
,
Verified customer This comment was posted by a verified customer. Learn more

The job was handled quickly and precisely. Will call Handyman LLC for future repair jobs.

ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Handyman On Call replied to this review.

Handyman On Call Met with Benjamin *** from Handyman On Call yesterday

Met with Benjamin *** from Handyman On Call yesterday. He examined the problem and gave me two options for repairing my chimney and trim. Very helpful so I can follow up with homeowners association and get work done.

Read full review of Handyman On Call and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
Q
Q
Q. Farrell
,
Verified customer This comment was posted by a verified customer. Learn more

Did a great job on expanding my lower level laundry room door. Very professional and kept the area clean throughout the entire process. Professionally matched my wall paint which is well over 20 years old. Worker was friendly ensure everything was done to my sanctification. I would recommend to anyone.

N
N
N. Cormier
,
Verified customer This comment was posted by a verified customer. Learn more

Had porch post replaced and brick floor of porch repointed. Workers were very professional, They did a great job and cleaned up afterwards. Very pleased with their work and would use Handyman On Call in the future.

S
S
S. Reilly
,
Verified customer This comment was posted by a verified customer. Learn more

I am very pleased with the repair performed on my outdoor concrete steps. The repairman arrived on time and explained exactly what he would have to do. He cleaned up afterwards, inquiring if I was satisfied with the service. He was polite and professional and I would use Handyman On Call again.

A
A
A. Stehr
,
Verified customer This comment was posted by a verified customer. Learn more

I have used Handyman on Call for several tasks and they have always been professional and the work excellent. Yesterday, Benjamin Z, one of the owners, cleaned my dryer vent and switched the plastic corrugated pipe connecting from the dryer to the vent and the work was well-done. I would recommend you contact Handyman on Call if you need any maintenance work you are not able to do yourself. They may no do every type of maintenance but they do every type of maintenance I've ever contacted them about.

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call Wow what a wonderful surprise!

Wow what a wonderful surprise! I needed a roof repair and Handy Man on Call was on time, friendly, very competent, and extremely reasonable. Job done ! I will be calling Benjamin for all my home improvement projects ! Thank you !

Read full review of Handyman On Call and 4 comments
Hide full review
4 comments
Add a comment
S
S
S. White
,
Verified customer This comment was posted by a verified customer. Learn more

Very good communication prior to work being performed, workmanship and quality also very good. Only challenge was communication during project, but that was rectified. Would recommend.

L
L
L. Douglas
,
Verified customer This comment was posted by a verified customer. Learn more

Wow what a wonderful surprise! I needed a roof repair and Handy Man on Call was on time, friendly, very competent, and extremely reasonable. Job done ! I will be calling Benjamin for all my home improvement projects ! Thank you !

A
A
A. Brakus
,
Verified customer This comment was posted by a verified customer. Learn more

Very pleasant to work with. Looking forward to complete the job

E
E
E. Toy
,
Verified customer This comment was posted by a verified customer. Learn more

Did a great job. Workmen were friendly. Price was in the range of what I thought was reasonable. I would use them again.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call I used handyman on call for the first time a few weeks ago and when I had another project to do I didn't hesitate to call handyman on call the

I used handyman on call for the first time a few weeks ago and when I had another project to do I didn't hesitate to call handyman on call the staff is very professional and courteous handyman on call will be doing all my house projects!

Read full review of Handyman On Call and 4 comments
Hide full review
4 comments
Add a comment
D
D
D. Bergstrom
,
Verified customer This comment was posted by a verified customer. Learn more

We needed some complicated custom equipment installations on two building rooftops and the people at Handyman were great. Kevin was helpful in figuring out what to do and Jaime got it all installed for us. A very professional company and easy to work with. I will be using them again. Pete K.

J
J
J. Wisozk
,
Verified customer This comment was posted by a verified customer. Learn more

Very professional, efficient, polite, on time and ahead of schedule. Great company

Z
Z
Z. Corwin
,
Verified customer This comment was posted by a verified customer. Learn more

A very professional company. Pleasant, punctual and knowledgeable. A positive experience. M. B.

E
E
E. Stehr
,
Verified customer This comment was posted by a verified customer. Learn more

Poor workmanship and customer service, if work isn't performed to your level of satisfaction this company will hear your concern and never get back in touch. If you decide to contract with them, place everything in the contract before signing and read back of contract. FIND ANOTHER HANDYMAN / COMPANY! ON FUTURE PROJECTS I HAVE!

ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call We needed some complicated custom equipment installations on two building rooftops and the people at Handyman were great

We needed some complicated custom equipment installations on two building rooftops and the people at Handyman were great. Kevin was helpful in figuring out what to do and Jaime got it all installed for us. A very professional company and easy to work with. I will be using them again. Pete K.

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call I am very pleased with the repair performed on my outdoor concrete steps

I am very pleased with the repair performed on my outdoor concrete steps. The repairman arrived on time and explained exactly what he would have to do. He cleaned up afterwards, inquiring if I was satisfied with the service. He was polite and professional and I would use Handyman On Call again.

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call Did a great job on expanding my lower level laundry room door

Did a great job on expanding my lower level laundry room door. Very professional and kept the area clean throughout the entire process. Professionally matched my wall paint which is well over 20 years old. Worker was friendly ensure everything was done to my sanctification. I would recommend to anyone.

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call Poor workmanship and customer service, if work isn't performed to your level of satisfaction this company will hear your concern and never get

Poor workmanship and customer service, if work isn't performed to your level of satisfaction this company will hear your concern and never get back in touch. If you decide to contract with them, place everything in the contract before signing and read back of contract. FIND ANOTHER HANDYMAN / COMPANY! ON FUTURE PROJECTS I HAVE!

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call Excellent service from the estimate to the completion of the job

Excellent service from the estimate to the completion of the job . Would not hesitate to recommend them to anyone needing work done . Very professional , knowledgeable , and job done in timely manner . At times , we are at the mercy of contractors , I feel they had mercy on me when it came to pricing . Thank you again , looking forward to the next project in 2021 .

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call They are very reliable and prompt in arriving for the job

They are very reliable and prompt in arriving for the job. I really appreciate the professionalism and friendliness of "Victor". Especially. He did a great job in painting my house and garage. They do a great job in cleaning up after they are done. I have been using their service for a number of years now and I have been satisfied with their work. For these reasons I give the company 5 stars. Thank you.

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call I am very happy with the service I got from Handyman On Call LLC

I am very happy with the service I got from Handyman On Call LLC. Their representative arrived on time, examined the problem I was having and provided two solutions to fixing the problem. I was impressed by the knowledge the representative had regarding the type of problem I am having and seeing photos of repairs that had been made for previous customers. I would recommend this company to others who may be facing problems similar to mine.

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call I have used Handyman on Call for several tasks and they have always been professional and the work excellent

I have used Handyman on Call for several tasks and they have always been professional and the work excellent. Yesterday, Benjamin Z, one of the owners, cleaned my dryer vent and switched the plastic corrugated pipe connecting from the dryer to the vent and the work was well-done. I would recommend you contact Handyman on Call if you need any maintenance work you are not able to do yourself. They may no do every type of maintenance but they do every type of maintenance I've ever contacted them about.

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call Terrible customer service!

Terrible customer service! The company set up a 12 Noon appointment. I called around 12:15 pm and was told their appointments have a one hour window. I called back at 1:30 pm and was told they'd call me back with information. At 2:05 I called back and was placed on hold for almost 10 minutes then they hung up on me without returning to the line. So I called them right back and they took my number and hung up again. When you call, you always get a different scheduling person and I get the feeling that they cannot easily communicate with their estimators. I have wasted over two hours. In my opinion, Handyman On Call is not worth the aggravation you will experience. Stay AWAY!

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call I hired this company to replace some missing bricks from my patio

I hired this company to replace some missing bricks from my patio. The worker did show up on time but with no material and also appeared to not know how to do the job. He replaced the brick, and called me to see the job. I could not believe that this was a professional job. The bricks were all uneven, with a wide space left between the bricks and edge of the patio. He tried to fix the problem by brushing sand under the brick, which really did not help. After expressing displeasure about his work he became upset and walked away leaving the work and trash behind. I notified the office about my dissatisfaction and was met a whole lot of "I am so sorry" and was told that the only thing they could do is "add some stones to fill the gap, but it would cost an additional $100 for a trip to the store. " I feel this company is dishonest about it's claim "that their job is not done until you are completely satisfied." The job on my patio looks like something I would do my self. I was stiffed by Handyman. The workers they employ are unskilled. I will never use them again and want to warn others.

Read full review of Handyman On Call
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Handyman On Call Handyman on Call came to my house to give me an estimate on taping and mudding a partial room ready for paint

Handyman on Call came to my house to give me an estimate on taping and mudding a partial room ready for paint. I signed into agreement for what they "Handyman on call" estimated the cost of the job to be. They schedule a subcontractor to come out to start the work. The subcontractor arrived and said he did not have the tools with him to do the work. He stated his boss only allowed for an hour for him to work on it. He then asked how much Handyman charged me for the job. After I told him he said he was not going to do it. He stated how much he would have charged to do it. I reached out to Handyman on call to advise the subcontractor said he was not going to do it. Handyman said they were going to get in touch with the estimator. At first after speaking with the estimator he said the subcontractor was going to come back another day and do it. That did not happen, so I followed up with Handyman on call and the estimator came back with another price to do the work which was $500 more still not the signed agreed upon price.
Very disappointed - this work was filtered through *** pro service which connected me with Handyman on Call.

Read full review of Handyman On Call
Hide full review

Handyman On Call complaints 5

ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Handyman On Call These dudes aren't too great at their job

These dudes aren't too great at their job. They were supposed to secure upstairs walls and fix the floor. Instead, they took some of my brews from the fridge and slapped them under a bucket like they thought I wouldn't notice. Real classy. And to top it all off, one of them took a dump in my yard like a dog. Another time they came to do work on the vents. They did the one in the living room and dining room, but not the one in the front room. Check out the pics I attached to see what I mean. Don't waste your time with these jokers.

Read full review of Handyman On Call
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Handyman On Call They was supposed to switch my porch's awning for the same one as my neighbor's

They was supposed to switch my porch's awning for the same one as my neighbor's. The new awning they put up has rods bolted to the house and doesn't have any support by columns. I told them that this was no good because it might not support a lot of snow. They said they would change it. On 4/28 when it rained hard, the porch was all wet from one side to the other. The awning didn't keep the rain off my porch. It doesn't protect me from the sun either. What's the use of that? They also busted my neighbor's awning, and it's been tough to get a clear answer about when they can fix it. They always say I have to talk to a manager, who's never free for customers. I want the busted awning to be fixed and a refund for the weak new one they put up. They threatened to make me pay after they put up the new awning when the work on the posts wasn't even finished.

Read full review of Handyman On Call
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Handyman On Call I made a deal with this guy Handyman On Call LLC to fix my kitchen and garage, ‘cos it was messed up real bad from the flood that happened in

I made a deal with this guy Handyman On Call LLC to fix my kitchen and garage, ‘cos it was messed up real bad from the flood that happened in May 6. I signed the papers with them in July . It’s been one heck of a ride with these guys since then. They took my cash deposit and then they were as hard to reach as my ex! I had to keep calling their office and then they put me on their schedule at last. Then they sent some workers over, but dang they did a crap job. They messed some stuff up and even smoked on my property! I told the contractor all about it and showed them pics to prove it too. But the work still ain’t done right in my kitchen or garage. I asked ‘em to give me a detailed report of everything they plan to do, but they only gave me a list of rooms with no specifics on materials or labor. I hounded these guys for details over and over again, especially after I found out I could get nicer countertops that were $4k less than what they were offering. I want some real answers from these clowns.

Read full review of Handyman On Call
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Handyman On Call legit?

Our conclusion: Handyman On Call stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Handyman On Call's reputation as a trustworthy leader in their field. Customers can rely on Handyman On Call's services, assured they're dealing with a highly reputable and fully legitimate company.

Handyman On Call earns a trustworthiness rating of 95%

Highly recommended, but caution will not hurt.

Handyman On Call resolved 100% of 5 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Handyman On Call has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Handymanoncallmd.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Handymanoncallmd.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Handyman On Call, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • Handyman On Call protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Handyman On Call has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We have detected an internal review system on Handyman On Call's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Handyman On Call This company is sketchy

This company is sketchy. I hired them to put together a play set for my kids, and they took 11 and a half hours to do it! They charged me $389 for just two hours of work, and took that whole time just to open the boxes and get organized. The instructions said it should take 10 hours, but they're supposed to be pros so that makes no sense. They argued with each other all day and left their trash in my yard. After they had been there for 9 hours, someone called me promising to adjust the price. But now they're trying to charge me $1800 for a $1300 job! And they're not admitting any mistakes. I wanted to pay $850 but they think $1400 is fair. I'm so over it.

Read full review of Handyman On Call
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Handyman On Call Handyman On Call LLC is a big no-no for me

Handyman On Call LLC is a big no-no for me. Dec 15, 2021, I signed a deal with them to do 3 things, which include installing kitchen cabinets and a quartz countertop. I paid them $1,984.33 as a down payment. But then the office wasn't calling me back to schedule the job, and I had to keep calling the estimator several times to make them call me back. That's more than 15 calls on my cellphone, can you imagine? The group that arrived to measure the cabinets told me that they couldn't do what the estimator said they were going to do and just walked away, no follow-up or anything. I attempted to contact the office, but they didn't call me back. I thought we had a solution, but the order was placed on Dec 15th, and I was informed that it would take "a few weeks." It's still unknown when they'll be able to provide me with a time frame. I've been put off, ignored, and lied to. I no longer have faith in or want to work with Handyman On Call LLC because it's been two months since I began a job that was supposed to take two weeks, and we're not any closer to beginning than when I first signed the agreement. I'd request a refund of $1,306.33 for any unfinished work and say farewell.

Read full review of Handyman On Call
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About Handyman On Call

Handyman On Call is a reputable and reliable handyman service provider based in Maryland. With over 20 years of experience in the industry, they have been consistently delivering top-quality services to homeowners and businesses alike.

Their team of highly skilled and certified contractors is dedicated to providing customers with premium home improvement and repair services at competitive rates. They specialize in a wide range of services, including plumbing, electrical work, carpentry, painting, flooring, and much more.

At Handyman On Call, they understand that home repairs can be an overwhelming task, which is why they prioritize customer satisfaction and ensure that each project is completed on time and to the customer's satisfaction. They also offer a one-year warranty on all their services, providing customers with added peace of mind.

What sets them apart from their competitors is their customer-centric approach, flexibility, and excellent communication skills. They always strive to understand their customers' needs and work closely with them to develop custom solutions that meet their unique requirements.

Their website is user-friendly, and customers can quickly get in touch with their team through the online form or by calling the number provided. Additionally, they offer emergency services to customers, ensuring fast and efficient assistance in the event of unforeseen issues.

Overall, Handyman On Call is an excellent choice for anyone looking for professional and reliable handyman services in Maryland. With their vast experience, skilled team, and customer-centric approach, they are well-equipped to handle any home improvement or repair task with the utmost professionalism and efficiency.

Overview of Handyman On Call complaint handling

Handyman On Call reviews first appeared on Complaints Board on May 28, 2023. The latest review I was pleased with the services provided by Handyman on Call was posted on Jun 6, 2023. The latest complaint I was pleased with the services provided by Handyman on Call was resolved on Jun 06, 2023. Handyman On Call has an average consumer rating of 5 stars from 20 reviews. Handyman On Call has resolved 5 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Handyman On Call contacts

  2. Handyman On Call phone numbers
    +1 (443) 850-6948
    +1 (443) 850-6948
    Click up if you have successfully reached Handyman On Call by calling +1 (443) 850-6948 phone number 0 0 users reported that they have successfully reached Handyman On Call by calling +1 (443) 850-6948 phone number Click down if you have UNsuccessfully reached Handyman On Call by calling +1 (443) 850-6948 phone number 0 0 users reported that they have UNsuccessfully reached Handyman On Call by calling +1 (443) 850-6948 phone number
  3. Handyman On Call address
    2919 Industrial Park Dr, Finksburg, Maryland, 21048-2311, United States
  4. Handyman On Call social media
Handyman On Call Category
Handyman On Call is related to the Construction and Maintenance category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.