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Hamad International Airport / boarding

Good day.
I send 2 mails already to Hamad airport with only a automatic reply. I had an accident while boarding on the 22 June 2019 . I got injured on my knees and back while boarding on Qatar airways to Johannesburg. I fell from a step not clearly marked after we had to climbed 2 flights of stairs with our hand luggage.
The step to the shuttle was not clearly marked. It was black and I could not see it.
I went for medical treatment but will require further procedures. Please advice.

Hamad International Airport

Br
Jul 13, 2019

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