CB Cards and Greetings Hallmark

Hallmark review: Product availability

DMarieSM of New York, US

Oct 18, 2023 12:42 pm EDT

Verified customer

Featured review

I have been a loyal customer with Hallmark for years and spend hundreds of dollars each year during the July and October Premiere. I am totally disgusted with the lack of availability of ornaments both in July and October! There has never been an issue like this and I am highly considering giving up on Hallmark if this is the type of customer service YOU are providing. I do not blame the stores as "you are only as strong as your weakest link" and obviously someone (or several people) have not gotten it right at the corporate level causing a trickle down effect of poor customer service to the stores. I have many family members and friends feeling the same way and the morale of both store employees (wide range geographically) and the verbal disgust by MANY customers when I was in the stores only shows a downward slide for Hallmark if you dont get this corrected! Personally, I have set my mind that if I cannot obtain the Smore Nutcracker this season than I am personally giving up totally on your brand. Too many other companies provide quality at a cheaper price! I do wish for a response (although at this point my expectations are minimal). Thank you, Dawn

Desired outcome: Smore Nutcracker AND improved availability of products advertised in mailings BUT not showing up in the stores (or available online)

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Hallmark Contacts

Hallmark phone numbers

800 902 0900

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50%
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United Kingdom

1800 729 999

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5%
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Australia

+1 (800) 425-5627

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United States

+1 (800) 268-3230

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Canada

+61 800 651 845

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Australia

+32 36 807 251

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100%
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Belgium

+31 104 596 515

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Netherlands

+91 114 141 0000

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India

+91 114 141 2222

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India

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Hallmark emails

care@maryandmartha.com

100%
Confidence score: 100%

Support

Hallmark address

2501 McGee St., Mail Box 100, Kansas City, California, 64108-2615, United States

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