Menu
Register
Write a review File a complaint
Hallmark Customer Service Phone, Email, Contacts

Hallmark
Reviews and Complaints

Hallmark's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.hallmark.com

Learn how the rating is calculated

1.1 3 Reviews 426 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Hallmark Reviews 429

ComplaintsBoard
E
12:00 am EDT

Hallmark A Heartfelt Review of Karen's Hallmark Shop

As someone deeply connected to the essence of heartfelt connections and meaningful gestures, I must say that Karen's Hallmark Shop embodies the spirit of spreading love and joy through thoughtful cards and gifts. While some reviews express concerns about service and product quality, it's important to remember that every experience is unique. Just like in life, sometimes there are challenges to navigate, but the intention behind each card and gift remains pure. Karen's Hallmark Shop is a place where you can find that perfect card to convey your emotions, celebrate special moments, and connect with your loved ones. Remember, behind every card is a story waiting to be shared, and Karen's Hallmark Shop is there to help you tell it with sincerity and care.

Read full review of Hallmark
Hide full review
ComplaintsBoard
T
2:27 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Hallmark No Easter Greetings for my Family

I Purchased Easter Cards for my family weeks in advance. No Notice or feedback when they were way past deliver date on Hallmark Canada order #27252

When I called I am told it was due to a subcontractor who was having issues. So not my problem. Did they contact their customers to at least advise them so they could make other arrangements in time - NO!

I had to find out myself. Now I don't have time to go out and buy the Easter cards somewhere else and get them in the mail in time. I will never rely on Hallmark again. I used to think they were an amazing company.

Recommendation: Don't rely on hallmark to delivery - have a backup or better yet order elsewhere

Read full review of Hallmark
Hide full review
ComplaintsBoard
H
9:59 pm EST

Hallmark Hallmark Movies - LBGTQ

When you feel that you have to insert LBGTQ people in your movies, please mark the movies with a LBG so Christians are not surprised seeing gays half way throughout the movie. You are catering to the political left and making your movies non-family watching. Your latest one is "A Taste of Love". It would have been a great movie - then you through to gay men in the middle - had to turn it off. Why do you try to appeal to the minority audience?

Recommendation: Complain loudly about Hallmark getting away from good family entertainment.

Read full review of Hallmark and 1 comment
Update by Hiawassee Scott

Please produce your movies to be good family non-political entertainment.

LBGTQ is a far-left political movement that ignores Christian values.

Hide full review
1 comment
Add a comment
S
S
Sherry Sivey
US
Verified customer This complaint was posted by a verified customer. Learn more

I agree with Hiawassee Scott. I not only do not like to be ambushed by gay or lbgtq people or events in the middle of a movie I thought was family-friendly, I am upset that the channel handles this woke idealogy at all. You used to stand for families and support Christian values in your entertainment. I am about ready to cancel my subscription, which I have had for years. Stand up for your original target audience! We're the ones that support you monetarily.

sherry sivey

  1. Pros
    1. Wide range of unique gifts
    2. Personalized card options
    3. Seasonal merchandise variety
    4. Nationwide store presence
    5. Loyalty rewards program
  1. Cons
    1. Limited appeal to younger demographics
    2. Competition from digital alternatives
    3. Seasonal sales fluctuations impact revenue
    4. High dependency on physical retail channels

Hallmark Complaints 426

ComplaintsBoard
C
9:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark Crap service

Hello,
My name is David Gesink, Rewards Member # ***.
Since Monday Jan 2nd, I have attempted almost 20 times to order the Star Trek Mirror Mirror ornaments (Kirk, Sulu, Scotty, Dr. Mc Coy & Chekov) off your web site, either through Mobile or my PC. Every time I went to check out I would get an error message that said my credit card could not be processed and that I needed to check my payment method and try again. I tried several times, double checking the Billing vs the Shipping, called my bank to make sure funds were available (which they were) and to verify the correct Billing address.
I discovered that although I wasn't allowed to check out, Hallmark had charged me over 17 times (all my attempts to check out) for a total over $600. I have been on the phone with support staff and a supervisor several times this week. My money has been in the process of being refunded, but still. This case has been "escalated"@ least 3 times that I'm aware of.
This morning I get an e-mail from Hallmark as follows...
"Thank you for contacting Hallmark. We understand how frustrating this was for you and please accept our apologies for this issue. After the proper research we have completed your request and now you will we able to place orders on the Hallmark.com website. Once again please accept our apologies for this issue, please contact us for any further concern that you might have. Thank you for being the BEST part of Hallmark. We look forward hearing from you. Regards, Hallmark Customer Care
www.hallmark.com ref:_00D61YgwD._5004N1EJHlX:ref"
So I try again to order the ornaments I wanted only to find one of them (Dr McCoy) is out of stock, which in and of itself *isses me off and I proceed to the check out. AGAIN, I'm not allowed to proceed, AGAIN I am charged.
You are getting a public review from me. It is my belief that I should get those ornaments for free from you. This is beyond ridiculous. I manage a retail setting and have for many years, my customers would have been taken care of@ the first sign of trouble. Had their issue been escalated and unresolved like this I would have made sure I made it right and sent them on their with with a wiped fanny and a massive Thank You for their understanding.
I have taken a decade long break from collecting ornaments and was excited to get back into it and this is my experience. Yuck.

Read full review of Hallmark
Hide full review
ComplaintsBoard
L
4:53 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wanted to order two Christmas ornaments. Was able take care of one. Was given a phone# of a store #1940 that has several. It recently opened and they were unable to ship. ( the store is 65 miles away) I was told to Call 800 Hallmark back and tell them to manually do it. They informed me that they couldn’t for the store was not corporate. Asked for corporate...

Read full review of Hallmark
ComplaintsBoard
M
5:20 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Hallmark cannot get a credit reissued to me as current credit is on a registered paper that needs to be re issued

I received a refund for item that was brought back to hallmark store and was issued a paper receipt for credit that from being in my wallet had faded but I managed to retrieve the bar code and transaction numbers on it and date issued and product that was returned and the store will not issued credit back to me as they said they could not type numbers that I retrieved from receipt to issue me a legiable receipt for the credit and I will fight this until that do as it is a matter of principle that they want to keep our hard earned money so they do not have to give us back our credit due to a return

Desired outcome: A credit for item returned in the amount of $37.31 for a 70 Bday wine glass

Read full review of Hallmark
Hide full review

Is Hallmark Legit?

Hallmark earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Hallmark to be a trustworthy company. Although there's a 2% resolution rate for customer complaints, which deserves attention, Hallmark is known for their high standards and safety. If you're thinking about dealing with Hallmark, it's wise to check how they handle complaints.

We found clear and detailed contact information for Hallmark. The company provides a physical address, 9 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hallmark has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Hallmark.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hallmark.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Hallmark.com you are considering visiting, which is associated with Hallmark, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Hallmark as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Hallmark website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Hallmark.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Hallmark has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 426 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Hallmark protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website associated with Hallmark sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • Hallmark has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We found that Hallmark website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
  • We conducted a search on social media and found several negative reviews related to Hallmark. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
12:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been a loyal customer with Hallmark for years and spend hundreds of dollars each year during the July and October Premiere. I am totally disgusted with the lack of availability of ornaments both in July and October! There has never been an issue like this and I am highly considering giving up on Hallmark if this is the type of customer service YOU...

Read full review of Hallmark
ComplaintsBoard
K
11:01 am EDT

Hallmark Service charge

I have been shopping at Hallmark for nearly 30 years. Yesterday I shopped my local Hallmark store, Elams Hallmark Shop, in Laguna Niguel California. When I was paying for my purchases, I noticed a small sign by the register that said there would be an additional "Service Charge" of 3 precent added to my bill. I offered to pay with cash and not a credit card to avoid the additional charge.

I was informed that it didn't matter how I paid there would still be an additional charge. That is an insult to me. Why would I pay an extra charge for a retail purchase? Bottom Line. I will never shop at a Hallmark store again.

Desired outcome: Remove the ridiculous "Service Charge."

Read full review of Hallmark
Hide full review
ComplaintsBoard
T
9:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark Helium balloon

I purchased a helium balloon to welcome my first grandchild to the world.

On arriving at My Son’s house ( 30 minutes drive away from the store/ junction 32, Castleford ) the balloon had already deflated, evidencing either poor quality/ faulty or not been blown up correctly. I had bought the balloon to put in my Son’s home as a welcome home from hospital .

I then had to travel to the nearest town to purchase an alternative.

The alternative was a much bigger balloon and appears to be of a much higher quality and yet was the same price ( 4.99 )

I am not being unreasonable in expecting at the very least a refund of 4.99. Without having to return to the store.

Please see attached the receipt and photograph of the balloon

Regards

Theresa Fensom

Desired outcome: At the very least a refund of cost without returning to store . Ideally my fuel costs would be factored into the refund along with the inconvenience caused in having to purchase an alternative .

Read full review of Hallmark
Hide full review
ComplaintsBoard
N
8:34 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Hallmark The LUME Commercial Itself

I enjoy the Hallmark TV shows, The movies and The seasonal shows you put on that are family friends. However your LUME commercials is not family friendly to the channel that claims to be family friendly.

I am annoyed and fed up with seeing the LUME commercials. Every time there is commercials that comes up. And for the Hallmark channel especially it is not appropriate to hear about the ladies private body parts. It is very inappropriate for TV and especially the Hallmark channel. Especially being a family orientated channel to hear about private body parts is not right. I used to not need to mute commercials, until that one came along.

I don’t know who to contact about the commercial. Hearing about private body parts I mute the commercials every time the commercial comes on and because it makes me angry, upset and nauseous. I have also sent a complain to the Hallmark Channel themselves and let them know my angry concerns and say they need to use different language. If you are going to continue the naughty commercials at least use better language that makes it family friendly. Saying private body parts does not make it family friendly. I know times have changed over the years. But this LUME Commercial its not family friendly anymore.

Desired outcome: Take the commercial off The Hallmark Channels, and everywhere else.

Read full review of Hallmark
Hide full review
ComplaintsBoard
B
8:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark Gift bag purchased for mother’s day gift

A substandard gift bag I purchased for a very expensive Mother's Day gift that failed and my vintage carnival glass bowl fell and broke in the driveway,
The ribbon pulled through the eye of the bag, causing the bag to fall out of my hand and hit the concrete driveway,
It was wrapped in tissue paper and we hoped it hadn’t damaged the bowl but upon unwrapping it we discovered it had indeed broken and ruined Mother's Day for our mother, we have a tradition for 20 plus years
Now that, we gift her a vintage bowl on Mother's Day.

Desired outcome: replace my gift

Read full review of Hallmark
Hide full review
ComplaintsBoard
S
6:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark Cost of product

We purchased a stuffed pink bunny on March 8th for a great niece. The price on the tag read $22.98. We thought it was a bit expensive, but we shopped the Hallmark store at 5865 Sky Park Pond, Loveland, Colorado, because we knew they would have a quality stuffed animal. After we made the purchase, we left, and I was thinking they must have really high taxes because it rang up to $27.91. I looked at the receipt and discovered that we were charged $24.95 for the stuffed bunny. Since we were still nearby, we returned to the store, and I asked the store employee (a different person that we originally dealt with) about the difference in the price and he simply answered that what was in the computer was accurate. I realize it is only a couple dollars, but I won't trust the price marked on a product at the store again. Other locations honor the price marked on a product, it is kind of a truth in marketing issue.

Desired outcome: We would have liked the employee to offer us a refund for the difference between the price on the tag and the price in the computer.

Read full review of Hallmark
Hide full review
ComplaintsBoard
H
10:32 pm EDT

Hallmark Hallmark movies

Gallup finds 7.2% of U.S. adults identifying as lesbian, gay, bisexual, transgender, or something other than straight or heterosexual. Why is over 80% of your movies LGBTQ? The frustrating part is you often wait until the last several minutes to reveal your Gay people? Quite slamming your Woke agenda down our throats. Get away from your liberal agenda. Please eliminate LGBTQ from your movies. Get back to our family roots. You are losing a lot of your audience including my family.

Read full review of Hallmark and 2 comments
Hide full review
2 comments
Add a comment
H
H
Hallmark Lost It's Way
US
Dec 17, 2023 8:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sorry Hallmark Channel...ALI LEIBERT AS A LESBIAN? NOT BUYING IT! It's getting to the point where all this slobbering over homosexuality and lesbianism is convincing me that I am done watching your virtue signaling, Gay/Alphabet Mafia movies! What happened to your family oriented movies? Please stop with all this woke garbage and get back to the family values that made your movies special! I now understand why Candice Cameron Bure and others have abandon the Hallmark channel to do movies that have morals and family values. I hope more people vote with their remote and change the channel until you decide what's more important...main stream American values or Gay/Alphabet Mafia fantasies!

I
I
Ioneder2
Hatch, US
Apr 16, 2023 9:36 pm EDT

Agree 100%

The one thing we could always count on was the wholesomeness and true family values that hallmark has been known for. Please leave out the gay and lesbians from your programming so I can watch something with my family and young grandchildren again! I don’t care about gays and lesbians, I just don’t want it shoved down our throat. It is not normal in my opinion.

ComplaintsBoard
R
1:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark Lacy Chabert taking peoples money

Hi I want to complain about a lady on Hallmark show her name is Lacy Chabert I chatted with her for a while, I was mentioning about a friend, she said that she can help me $ so I believed her, now she blocked me after she told me she said she doesn"t know what I am talking about. I just want the money I sent her, she is taking avenge of people its so sad. I am that needs money not her. 3/15/2023

Read full review of Hallmark
Hide full review
ComplaintsBoard
C
4:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark Hallmark mysteries

We love your movies but... the background music is so loud that it drowns out the voices. We've noticed this seems the normal for the Hallmark Mysteries. Regular Hallmark movies are just fine. Could you please tone down the background music so we can hear the characters? McBride is one of your shows we really like but it's so hard to hear the actors when your background music is so loud.

Desired outcome: Please reduce background music in the Hallmark Mysteries so the actors voices can be heard

Read full review of Hallmark
Hide full review
ComplaintsBoard
N
1:42 pm EST

Hallmark Rude manager towards employees and incompetent with customers

After shopping at the store in Sierra Vista, AZ over the past few years there has been this one manager (Judy) that is always belittling employees under her and always has trouble ringing customers up. I have myself stood there arguing with her basically telling her how to do her job since she has no real idea what is going on. I have been in the store when you can hear her degrading the employees under her and basically telling them they don't know anything and she's the manager, so she is always right. I have talked to other customers that shop there and they say they hear the same thing from her when she's in the store working. Though she doesn't work often we have agreed upon leaving the store if we see her working, usually coming back later that day or another day.

Desired outcome: Better training for "managers" or replacement.

Read full review of Hallmark
Hide full review
ComplaintsBoard
K
2:41 pm EST

Hallmark Hallmark movies

Hallmark Movies used to be such a great channel. We have stopped watching Hallmark movies because it's become almost impossible to watch one without hearing/seeing your promotion of leftist lies and LGBQT+ trash. We don't want to have you try to indoctrinate us or our children with that type of programming. We don't need it and have found several outlets for better material.

Desired outcome: If you want to encourage people with traditional values to return to watching Hallmark, delete the trash from the lineup.

Read full review of Hallmark and 1 comment
Hide full review
1 comment
Add a comment
N
N
NancyS12
US
Mar 08, 2023 10:24 am EST

I totally agree! I stopped watching as well!

ComplaintsBoard
C
12:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark “the way home.”

Normally I'd be interested in a sci-fi production by Hallmark. But I will not tolerate this LGBTQ nonsense as NORMAL. Over my 68 years, and my marriage to the same women for 44 of those years, I've seen this gradual chipping away at the Divinely mandated man/women marriage covenant and it sickens and appalls me. It isn't right. It's certainly not condoned by God, and it flies in the face of why a man would "leave his mother and father, and cleave unto his wife, and they shall become one flesh". As usual, you give the devil and inch and he'll take over the entire human race. I won't be watching anything by Hallmark in the future, which I thought was the last Bastian of wholesome entertainment.

Desired outcome: Either eliminate the homosexuality nonsense, or cancel the series.

Read full review of Hallmark
Hide full review
ComplaintsBoard
B
11:38 am EST

Hallmark Recent Hallmark programming

We are deeply offended by your insistence on including a gay or lesbian couples in most of your current movies. The actual percentage of those couples is very low in our country, so why are you pushing it so strongly? You have made your choice - woke. So we are making our choice too. We will be switching to the Great American Family network as soon as possible. Additionally, we will be urging our friends to do the same.

Desired outcome: Goodbye. Go woke, Go broke.

Read full review of Hallmark and 2 comments
Hide full review
2 comments
Add a comment
N
N
nancy catherine
Zelienople, US
Dec 05, 2023 9:37 pm EST

If I see it's about that, I don't watch the movie...

N
N
Neon Stardust
US
Apr 18, 2023 2:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hahhaha! Who cares?!

ComplaintsBoard
C
9:39 am EST

Hallmark Hallmark Channel

I am very disappointed in the Hallmark Channel movies lately and will no longer watch by cancelling this channel. Hallmark continues to push the envelope expressing gay agendas just to see how much of the mostly conservative women viewers will tolerate. When I see this in two of your movies in a row, I know it's time to say goodbye. Hallmark is no longer interested in supporting its core audience, but into pushing an agenda that we do not want to pretend is normal. Please accept my immediate resignation as a permanent and no longer Hallmark viewer. Someday, when the channel is cancelled because Hallmark put its agendas ahead of its targeted audience, Hallmark will be remembered as just another broke channel that made the wrong decisions.

Desired outcome: It may be too late. Hallmark clearly will not stop pushing undesired agendas.

Read full review of Hallmark
Hide full review
ComplaintsBoard
J
10:30 pm EST

Hallmark Especially “sweeter than chocolate”

February Fourth, 7:00 p.m. -9 p. m. central standard time.

We are deeply offended by your insistence on including a gay or lesbian couple in most of your current movies. The actual percentage of those couples is very low in our country, so why are you pushing it so strongly?

We will be switching to the Great American Family net work as soon as possible; and wish we would have done so much sooner. Goodbye.

Desired outcome: Quit pushing the gay and homosexual agenda by including them in your movies

Read full review of Hallmark
Hide full review
ComplaintsBoard
S
2:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark Hallmark has gone woke

What made hallmark great was their dedication to producing content that represents wholesome and dignified family values. Consequently, their silver is tarnished and their fan base is vacating, due to their wokeness and departure from their traditional family values. After viewing several of Hallmark’s recent movies we can no longer in good conscience support their brand. We hope they return to their former content model and wish them well. We have decided to make The Great American Family Channel our first choice in family entertainment.

Desired outcome: Return to former business model

Read full review of Hallmark
Hide full review
ComplaintsBoard
W
6:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hallmark The new Sunday night series 'The Way Home'

White I love Andie McDowell (and she was the reason I decided to watch it), this show just didn't pull me in. The first episode was confusing and in fact, I turned it off before the 2 hours were up. This is a BIG miss for me. I don't know the actors well enough to highlight specifics, I'm just going to say I wasn't pulled in. I didn't connect with any of the characters. I won't be watching again.

Read full review of Hallmark and 2 comments
Hide full review
2 comments
Add a comment
H
H
Hallmark Lost It's Way
US
Dec 17, 2023 8:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I also wondered where these men went, then I realized they probably don't want to be pushed into homosexual roles with other men! That's what this channel is turning into.

D
D
DCR3
Pembroke, US
Jan 27, 2023 5:20 pm EST

I find "The Way Home" interesting & am wondering what the outcome will be.

>>>>ALSO, i haven't seen any NEW Hallmark programs with some of my Favorite actors: Ryan Paevey(love him), Marc Blucas, Victor Webster, Cameron Mathison, David Haydn-Jones, Aaron O'Connel, Dylan Neal, Trevor Donovan, Brant Daugherty, Lucas Bryant, Chris McNally, Wes Brown,

Peter Porte, Ryan McPartlin, Chad Michael Murray, Kristoffer P, Kavan Smith, & OTHERS!

About Hallmark

Screenshot Hallmark
Hallmark.com is an online retail platform offering a variety of products including greeting cards, gifts, ornaments, and wrapping paper. They also provide personalized items and seasonal decorations. Services include a card subscription and Keepsake Ornament Club.
How to file a complaint about Hallmark?

Here is a guide on how to file a complaint or review about Hallmark on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Hallmark in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Hallmark. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about Hallmark on ComplaintsBoard.com.

Overview of Hallmark complaint handling

Hallmark reviews first appeared on Complaints Board on Mar 14, 2008. The latest review A Heartfelt Review of Karen's Hallmark Shop was posted on Mar 29, 2024. The latest complaint 2022 koc membership was resolved on Mar 09, 2022. Hallmark has an average consumer rating of 1 stars from 429 reviews. Hallmark has resolved 11 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.5
30 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Hallmark Contacts

  2. Hallmark phone numbers
    800 902 0900
    800 902 0900
    Click up if you have successfully reached Hallmark by calling 800 902 0900 phone number 3 3 users reported that they have successfully reached Hallmark by calling 800 902 0900 phone number Click down if you have unsuccessfully reached Hallmark by calling 800 902 0900 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling 800 902 0900 phone number
    50%
    Confidence score
    United Kingdom
    1800 729 999
    1800 729 999
    Click up if you have successfully reached Hallmark by calling 1800 729 999 phone number 6 6 users reported that they have successfully reached Hallmark by calling 1800 729 999 phone number Click down if you have unsuccessfully reached Hallmark by calling 1800 729 999 phone number 5 5 users reported that they have UNsuccessfully reached Hallmark by calling 1800 729 999 phone number
    5%
    Confidence score
    Australia
    +1 (800) 425-5627
    +1 (800) 425-5627
    Click up if you have successfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 425-5627 phone number Click down if you have unsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 425-5627 phone number
    United States
    +1 (800) 268-3230
    +1 (800) 268-3230
    Click up if you have successfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have successfully reached Hallmark by calling +1 (800) 268-3230 phone number Click down if you have unsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +1 (800) 268-3230 phone number
    Canada
    +61 800 651 845
    +61 800 651 845
    Click up if you have successfully reached Hallmark by calling +61 800 651 845 phone number 0 0 users reported that they have successfully reached Hallmark by calling +61 800 651 845 phone number Click down if you have unsuccessfully reached Hallmark by calling +61 800 651 845 phone number 1 1 users reported that they have UNsuccessfully reached Hallmark by calling +61 800 651 845 phone number
    Australia
    +32 36 807 251
    +32 36 807 251
    Click up if you have successfully reached Hallmark by calling +32 36 807 251 phone number 1 1 users reported that they have successfully reached Hallmark by calling +32 36 807 251 phone number Click down if you have unsuccessfully reached Hallmark by calling +32 36 807 251 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +32 36 807 251 phone number
    100%
    Confidence score
    Belgium
    +31 104 596 515
    +31 104 596 515
    Click up if you have successfully reached Hallmark by calling +31 104 596 515 phone number 0 0 users reported that they have successfully reached Hallmark by calling +31 104 596 515 phone number Click down if you have unsuccessfully reached Hallmark by calling +31 104 596 515 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +31 104 596 515 phone number
    Netherlands
    +91 114 141 0000
    +91 114 141 0000
    Click up if you have successfully reached Hallmark by calling +91 114 141 0000 phone number 0 0 users reported that they have successfully reached Hallmark by calling +91 114 141 0000 phone number Click down if you have unsuccessfully reached Hallmark by calling +91 114 141 0000 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +91 114 141 0000 phone number
    India
    +91 114 141 2222
    +91 114 141 2222
    Click up if you have successfully reached Hallmark by calling +91 114 141 2222 phone number 0 0 users reported that they have successfully reached Hallmark by calling +91 114 141 2222 phone number Click down if you have unsuccessfully reached Hallmark by calling +91 114 141 2222 phone number 0 0 users reported that they have UNsuccessfully reached Hallmark by calling +91 114 141 2222 phone number
    India
    More phone numbers
  3. Hallmark emails
  4. Hallmark address
    2501 McGee St., Mail Box 100, Kansas City, California, 64108-2615, United States
  5. Hallmark social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 16, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.