Received a Christmas card from my aunt from 123Cards.com. In order for me to open the card, I had to sign up. I did but only to read the card. I was now on the list. I do not remember giving my credit card number but I must have. January 12th my credit card showed a transaction with 123Cards.comHELLERUP for 39.48 and it's a "recurring" charge. I never agreed to this charge for whatever it is. I have tried to get in touch with a human being to find out why I am being charged this amount when I never ordered anything but to no avail. I want nothing to do with this company. I just tried to log in and my email is incorrect it says. I don't have another email. I'm at my wit's end and would just like a return of my money and never hear from this company again.
Transaction date 20/12/20 £23.88 taken from my account on
123c-[protected]. Client number 27/12/20
I bought a card on 20/12/20 on a free trial which I did not want to agree to but there was no other option presented, I thought I had cancelled but I can not be sure.
There was never any notification advising me the Free Trial was about to expire and payment of £23.88 would be taken on 27/12/20, which is required by law in the UK, so therefore I was unable to stop payment.
I wrote to 123cards.com on the 31st Dec on discovering payment had been taken asking them if they would please refund my payment .
There has been no reply and I am unable to find a customer service telephone number for the company in order to speak to someone about the matter.
123cards.com are not treating their customers with respect by making it difficult to contact a customer service department and also for not following the consumer laws in the uk.
I look forward to a resolution in the near future.
the company is 123cards.com. My name is Doris Bullard and i live in toronto, ontario. Today the amount of $39+cemts was withdrawn from my CIBC bank account without my permission. This money must go back to my account. W here they got this information baffles me. The site advertised free e-cards.
My address is 967 Pharmacy Ave. Toronto, On M1R5H4. My telephone number is [protected]. I hope this will be corrected and if so, I thank you,
Registered as [protected]@nigeltanner.com I have sent one card and been charged £23.88, not the £1+ offered in your terms.
I never agreed to this £23.88 charge, please refund £22+ back to my account
I now have no confidence in your ethics or service.
If I do not receive a refund in five days I will take further action to recover my money
On November 20th I charged $29.88 on my VISA bill to 123cards.com. I realize that I most likely didn't cancel the trial service within the 7 days so I have to have this service for the year but I can't even get into my account because I can't ask what my username is -you can only ask about your password not your username if you forget it. I don't want to create a new account. IS there anyway to cancel this service?
I have been charged £23.88 for a card sent on 26 August to my daughter, Alexandera Rihanna . I was not made aware of the cost . I was under the impression it was a fee trial.Please clarify why this charge has been applied to my account At no point was there any mention that monies would be taken from my account nor the amount that would be involved which is ridiculously high for the sending of an online card and the request would never have been submitted if I had been made aware of the expense. I would appreciate a refund to my account ASAP.
I signed up for the 7-day free trial. Big mistake. I cancelled the account within the 7 days. Then got charged for an annual membership of £23.99 5 days after the cancellation.
When I contacted them they advised they didn't receive my cancellation request within 168 hours of first signing up. Yes, that's right. The cancellation is not 7 days, but exactly 168 hours from when you hit accept on the 7 day free trial.
They then advised I could switch to a monthly term, which would refund all but £7.99 of my money. Still a rip off, but ok.
Still no refund. Contacted again. Now being told they will graciously waive the £2 fee for changing my membership type. Still no refund
I received a mother's day card from my daughter. There was the option to send a thank you, but you had to...
I sent a card on the 7 day free trial and cancelled the same day as the card did not sing. They took out £23.88 out of my account. I am waiting to hear what they are going to do. I have told them that I will not pay them a penny more, plus I would like my money returned. I am 70 years old and cannot afford to throw money away. I also think they should change their name as it is too close to 123greetings which is a far more superior company.
I sent an e-card under the free 7 day trial. Thereafter there would be a monthly charge. They also said there...