My Co-Worker and I were RM's for Hallmark, which is a vendor for Wal-Mart. Wal-Mart is the biggest account that HallMark has. I had been employed for a year and a half and my co-work 10+ years. Never in any of our employment have either of us every been disciplined, written up, reprimanded or warned for any reason. If anything we received positive outstanding reports on our work. Recently while still employed, my co-worker and I were servicing our store when a Wal-Mart Co-Manager and a Night Manager walked through our department. My co-worker said "good morning" to the Co-Manager. He did not acknowledge us in any way. Even the night manager looked at us and rolled, his eyes and shrugged his shoulders at us, like "oh well that's the co-manager for ya." My co-worker made a comment to me then next thing you know the Co-Manager was in our face, demeaning us and accusing us of calling him names. We tried to talk to THE Manager but were denied.
We immediately tried to contact our New Supervisor by phone, the number off her business card, no response. My co-worker and I emailed her a personal statement as to what happened with this incident. Her response: I am waiting to hear back from The Manager. Four days go by, no word then she calls us (first time ever speaking to her) and tells us "Wal-Mart Management did not want us back in the store". HallMark HR tells us the same reason. We even asked us what The Manager actually said about the incident, but got nothing on "their" version.
The District Manager of Wal-Mart was contacted and told me and my co-worker The Manager never said we were not allowed back in the store. We emailed this to our Supervisor to no avail. Now I find out from the Department of Labor that the Supervisor told them that my co-worker and I WERE the rude, loud, disruptive and disrespectful ones in this incident based on the Co-Managers statement. Wow two different versions.
HallMark Supervisor went on Wal-Mart Co-Managers word, never investigated the conflicts of statements nor interviewed the witnesses we listed in our statement and according to HallMark policy (fully investigate, talking to employees, accuser, witnesses)did not fully investigate as the policy states. Just took his statement and terminated us.Really sad HallMark a large corporation does not value it's employees enough or stand up for them, but are scared to stand up to Wal-Mart.