Hair Cuttery reviews and complaints 1
View all 185 complaintsHair Cuttery - Hair color and product
I went to 141 Wilson avenue Hanover pa 17331 on 8/6. I booked an appointment online for partial foils and whatever came with it. it was for $61.00. After I got there I told her what I needed done. I did not sign the book for a new price so I assumed what I was getting done was around the same price, she told me that the Cibu liter shampoo was on sale for 2 for $48.00 and it was a good price because regularly they were $40 some apiece. Not only that parts of my hair are orange and she said it is because I had dark on there, but that should also have been told to me that it would not come out or get blonde until it is lightened, I gave her my card to pay because in my head I'm thinking it would be a little over or close to 125 with 20 percent tip. she comes back with my card and receipt, and it is $450.61. I was floored and she said she couldn't reverse it and she assumed I knew the price when how would I. I was just going off the online price and she never said that the price had changed. I want a refund. I needed that money to pay my bills and I wouldn't have given her a $75.00 tip first off. This is the 2nd time this has happened but different stores. I want a refund. My name is Melissa Schaeffer I am in the system. My phone number is [protected]. My email is [protected]@gmail.com.
Desired outcome: I want my money back this is ridiculous, this is the 2nd time something like this has happened, just different stores. I let it go the first time but not this time. I probably will bounce checks because of this.
We have received your comment. Thank you!