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Today, 2/20/19 at ~7am I stopped at Gulf station for fuel. Fuel pump hose had leak and almost all the fuel was on the ground instead of in my tank. I went into Gulf to inform of the pump hose leak and to get credit to my debit card. The representative/cashier was extremely rude and said the leak happened because "it's cold outside". This makes no sense. He refused to listen to me even about the pump hose leak which is a danger to customers and environment. He was extremely rude and yelled at me in his native language. I left Gulf station with a charge to my debit card but no fuel in my tank.
Now I am so dismayed with this morning's experience that I am writing this complaint hoping Gulf cares about customer service. At the least, I would like a refund.
The complaint has been investigated and resolved to the customer's satisfaction.
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