Guardian Protection ProductsSofa

I was sold the guardsman furniture protection warranty at Ashley home furniture. I was promised that they cover All damages from kids, spills, pets, tears, everything. I submitted My claim on 9/4/ 2019. I did not receive any reply back. Nothing was mailed to me. I called the office several times. When I finally did get through to the correct department, it took 26 minutes of waiting on call. Then I was told I was denied. I asked to speak to a supervisor and was given another number without a name to leave a message on. Now I am seeing hundreds of poor reviews from people in the same situation as me. I feel foolish for trusting the service. I am angry that they take our money And do not repair anything and try not to contact you back. Trying to get a hold of someone to speak to takes forever. And I don't believe they care about how many complaints they have against them.

Oct 11, 2019

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