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Great Wolf Lodge review: security issues

C
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10:32 am EDT
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Well last night I state at great Wolf lodge in Williamsburg Virginia with me and my wife and my 3 daughters at around 5:30 to 6::30 p.m. somebody that was not invited went down to the front desk with just my name and got a room key to my room and access to my accounts with the charge bracelet he was not allowed to be in there and was not invited but yet Great Wolf lodge did not follow the proper security to protect my children and wife I had spoken to Matthew Lynch and he had told me he was extremely sorry this was not supposed to happen she did not follow the right procedure and 99% this would not have happened 1% this would have happened and I was that 1% he said in his own words how do you think that makes me feel as a father that I take them to a place like that where they're supposed to be protected in secure and that happens and all the security guy tells me as he sorry I have contacted an attorney in Newport News Virginia by the name of Chris Hendrick and we will be doing some follow up on this you're more than welcome to contact me at [protected] thank you

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164 complaints
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