Ok, I have been reading this morning - the complaints regarding this company. Basically, people are promised a so-called CD with whatever information it is that they are inquiring about. For me, it was a Google Kit, for others, it was grants. It all comes back to this one company, Grant Masters.
They have a ton of phone numbers to call...all, of course, leading to places unknown, and definitely not in America.
Most of the numbers leave you holding, and no one ever picks up. If you do get through, it's nothing but run-arounds and dead ends.
We had supposedly cancelled our "subscription" on 6/4, yet saw on our account today, double the origional charges! I am a stay-at-home mom with nothing but time on my hands, so... I started calling around.
I finally got ahold of the correct company (I'm sure they're all connected), and spoke with a person named Jezebel (?) - lol - and after her telling me that the charges were for the exact thing I had already cancelled, she did not argue (which was a change of pace), and instead, stated that she would authorize a full refund of the current charges, and email me a cancellation notice (which I did not receive the first time).
I am on here to let anyone know who has been defrauded by this company, that I will keep you informed if I do indeed get the email and my money returned. If I do, I will post the number I called, and hopefully it will help others.
If I do not see both of these things happen, I will be posting an email address (that I will create solely for this purpose) to which I would appreciate anyone who has been scammed, to write and give me their email addresses and information regarding their specific scam (grant, google, etc.).
I don't want any personal info, just to clarify. All of the emails I will receive, I will forward to authorities as a petition to open an investigation into this company (or further aid in any ongoing investigation). This goes beyond a scam - it is fraud - they do not follow through with providing the services for which you initially pay (i.e. - the "CD'). Therefore, they have technically voided their own contract and you should not be held liable for any further charges.
I am not a lawyer, to clarify that as well! Just a severely pissed off mother with little money and a lot of time on her hands. The one thing that truly gets me is when someone messes with my family. And they have done just that by stealing our money.
Thank you for reading, and I will keep you posted!
I COULDN'T' FIGURE OUT HOW TO EDIT MY POSTING, SO I CREATED A GROUP
"GRANT MASTERS - FRAUD"
I LISTED THE NUMBERS I CALLED, AND SOME HELPFUL HINTS ON HOW TO GET YOUR REFUND.
IF THERE ARE ANY QUESTIONS, DON'T HESITATE TO ASK, OR IF ANYONE HAS A HAPPY ENDING TO SHARE, FEEL FREE!
The complaint has been investigated and resolved to the customer’s satisfaction.