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Grabcar Malaysia Profile

Grabcar Malaysia

www.grab.com

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1.0

Overall customer rating from reviews and complaints

Grabcar Malaysia earns a 1.0-star rating from 1 reviews and 562 complaints, showing that the majority of riders are dissatisfied with their rides.

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Grabcar Malaysia Complaints Page 29 of 29

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J
2:46 pm EST

Grabcar Malaysia persuade customers to cheat grabcar company

The driver personally call me to cancel trip on the grabcar application..
After he reach my house, service was bad as he didn't help to carry out luggage and he was also rude to me when I enter the car..
The moment we got into the car, he told me that he's gonna charge us extra because it's midnight and indirectly threaten us if we don't agree to it..
He was also very racist towards indians
Pls ban this scammer from driving as the community deserves better
His car plate number is BLF 7164 proton persona, he's a early 40's Chinese man..
Please filter your drivers carefully, I will never book a grab car ever again.. thanks to this experience

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S
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siti norashikin
MY
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Feb 15, 2023 4:23 am EST

Difficult to find a driver right now.especially for pick hours.please do some solutions for that..its can effect to customer.

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PAT51sp
MY
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Feb 06, 2023 8:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

On 24/1/2023, approximately 6.30pm a Grab car vehicle registration no. PNP9717 came out from a left lane in Jln Mount Erskine, Penang and knocked into a vehicle registration no. PAT 51. Both parties agreed to make a police report but till today 31/1/2023 driver of PNP 9717 still has not made a police report.

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Kari Berapi
Kota Kinabalu, MY
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Sep 24, 2019 7:17 pm EDT

I want to complaint I cant get my e-receipt for the trip using grabcar on 10 and 11 september 2019 because it didnt send to my email. However I do received my e-receipt via email for the trip using grabcar on 9 and 17 september 2019. Please send me via abbahnote@gmail.com

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yun fei Yang
MY
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Sep 21, 2019 8:58 am EDT

Suspect purposely delay the ride and wait for cancellation wave fees.

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Christopher Poay Khoon Keong
Cyberjaya, MY
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Sep 21, 2019 9:03 pm EDT

The recent updated app driver profile cannot be seen after press the confirmed button. Previous version can view the driver profile, car number, type and colour. However, the updated new version cannot be seen, I have to take time to identify the driver's car even when it's arrived!

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Jimmy Yek NY
Shah Alam, MY
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Sep 21, 2019 12:48 pm EDT

I saw the post on facebook off this why the grap driver can take customer photo when they sleep and post to Facebook? Is it this allow the drive do this ?

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danieya
MY
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Sep 17, 2019 5:45 pm EDT

sB8672C

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selvi S.paul
MY
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Sep 18, 2019 1:14 am EDT

Hi im using grab daily for going to work and come back from work... my daily fair will be Rm5.00 cos my house very near to malaysia check point for safety reasons i take grab going back home.. the normal fair is Rm5.00 . Start from last week the fair increases to Rm7.00 .. can i know is the sudden increases prince happen?

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nurul vee
MY
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Sep 14, 2019 6:53 am EDT

I call n text grab driver but he didnt pickup..he just wait there for grab extra charge maybe. I dont know where he want to pickup as im at pusat darah negara. To avoid extra charge or free charges to grab i just cancel the booking.too bad!

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Leighyap
MY
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Sep 07, 2019 3:54 am EDT

This place road already jam
But this car driving too dangerous
Force drive to front side my car
Not lined up

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Grabcar Malaysia Category
Grabcar Malaysia is ranked 1 among 84 companies in the Vehicle Rental and Leasing category