GoodLife Fitness review: Membership refund during covid-19 period

I enrolled in Goodlife fitness (Location: 225 Select Ave, #100, Scarborough) just before the COVID-19 outbreak by paying 3 months membership fee ($95.00) together, but not even used it properly as the COVID-19 pandemic started within a few weeks, after sometime the location was closed. I contacted the goodlife, they replied in response that they will refund or I can continue the membership once the service is resumed. But I noticed that another payment of $32.92 was charged on my credit card on August 10, 2020. I didn't even know when the service opened as I didn't get any notifications, actually I was expecting the refund of my initial payment once the good life is re-opened, but it was disappointing to learn that another payment was taken for any services offered. This is totally unfair, so please help me refund me all my payments.
I contacted the respective location and goodlife member experience, but they say once the payment was processed can not refund.

Karoll Kaveen Thanaraj
27 Connery Crescent
Markham ON L3S 4E5
[protected]@gmail.com
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