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Good Goth Complaints 9

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2:36 pm EDT
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Good Goth Disappointing Customer Service Experience with Good Goth: No Response to Exchange Request

I ordered some stuff from Good Goth and I was pretty excited about it. But then, I had to send something back for an exchange. I waited for 7 whole days and still didn't get any updates on my package. So, I decided to email them to ask what was going on. But guess what? They didn't even bother to respond! I mean, come on, that's just plain unprofessional. I was really disappointed with their customer service. It's like they don't even care about their customers. I hope they improve their service soon, or else they might lose a lot of business.

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1:58 pm EDT
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Good Goth Good Goth: A Total Rip-Off with Ugly Clothes

if you want to look goth. Good Goth is a total rip-off and their clothes are just plain ugly. I ordered a dress from them and it looked nothing like the picture on their website. The material was scratchy and uncomfortable, and the stitching was all crooked. I tried to return it, but they wouldn't give me my money back. They said it was "final sale" even though that wasn't stated anywhere on the website. I ended up throwing the dress away because I couldn't even give it away to anyone else. Don't waste your time or money on Good Goth.

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1:47 pm EDT
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Good Goth Mixed Feelings About Good Goth's Mystery Bags: Cool Stuff But No Variety

So, I decided to give Good Goth a try and bought myself 2 mystery bags. The first one was pretty cool, I got some sweet stuff that I really liked. But then, when I opened the second one, I was super bummed out. It had the exact same items as the first one! What the heck, man? I was really hoping for some variety and was pretty disappointed that I got the same stuff twice. Overall, I'm not sure if I'll be buying from Good Goth again.

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Is Good Goth Legit?

Good Goth earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Good Goth to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Good Goth is known for their high standards and safety. If you're thinking about dealing with Good Goth, it's wise to check how they handle complaints.

Good Goth has registered the domain name for goodgoth.com for more than one year, which may indicate stability and longevity.

Goodgoth.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Goodgoth.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Goodgoth.com you are considering visiting, which is associated with Good Goth, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Good Goth have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Goodgoth.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Good Goth has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Goodgoth.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The goodgoth.com may offer a niche product or service that is only of interest to a smaller audience.
  • We found that the technical contact email address listed for Good Goth appears to be invalid or not in use. This could be a red flag and may indicate that the website is not being properly maintained or monitored. It is important to ensure that contact information listed on a website is accurate and up-to-date
  • The use of a free email address for contact on goodgoth.com may be a red flag indicating potentially unreliable or fraudulent activity.
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Good Goth Mixed Experience with Good Goth: Decent Products, Poor Communication

So, I was really excited to order some stuff from Good Goth, but I gotta say, I was pretty disappointed with my experience. First off, I didn't get a tracking number for my order, which was a bummer because I like to keep tabs on my packages. I tried emailing them about it, but I never got a response. Not gonna lie, that felt pretty unprofessional to me.

But hey, maybe I'm just being too picky. After all, the stuff I ordered did eventually arrive, and it was all pretty cool. I got this sweet black dress with some lace detailing that made me feel like a total goth queen. And the prices were pretty reasonable, too. I mean, I've definitely paid more for similar stuff at other stores.

Overall, I'd say that Good Goth is a decent place to shop if you're into that whole goth aesthetic. Just be prepared for some potential communication issues, I guess.

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Good Goth Good Goth Review: Fast Shipping, Mixed Feelings on Madly Matte Lip Gloss

I recently ordered from Good Goth and I gotta say, the shipping was on point! It came a day earlier than expected and that made me super stoked. However, I did receive one of their madly matte lip glosses and I have to say, it's not my favorite. The application was super streaky and it left a weird tacky finish on my lips. Not a fan of that at all. But overall, I'm still happy with my purchase and will definitely be ordering from them again.

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Good Goth Good Goth Review: Poor Inventory Management and Customer Service

I've tried ordering from Good Goth twice now, and both times I've had some issues. The first time, I ordered something and waited patiently for it to arrive. However, after a month had passed, I still hadn't received anything. I decided to contact their customer service to see what was going on, and that's when they told me that the item was out of stock. I was pretty frustrated that they hadn't let me know earlier, but I decided to give them another chance.

The second time I ordered from them, I was hoping for a better experience. Unfortunately, it was pretty much the same story. I ordered something and waited for it to arrive, but after a few weeks had passed, I still hadn't received anything. Once again, I contacted their customer service to see what was going on, and once again, they told me that the item was out of stock. I was pretty disappointed that this had happened again, and I don't think I'll be ordering from them again.

Overall, I think Good Goth has some serious issues with their inventory management and customer service. It's frustrating to wait for something for weeks, only to find out that it's out of stock. And when you try to contact them about it, they don't seem to be very helpful. I would definitely recommend looking elsewhere if you're in the market for some goth clothing or accessories.

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Good Goth Disappointing Experience with Good Goth: Poor Communication and Order Cancellation

So, I was super stoked to get my hands on two fancy corsets from Good Goth. I mean, they were pricey, but I figured it was worth it for the quality. But then, a whole month went by and I hadn't heard anything about my order. I tried emailing and calling, but no response. It wasn't until 7 weeks later that they finally cancelled my order, saying they were out of stock.

Honestly, I'm pretty disappointed. I mean, if you're gonna sell stuff online, you gotta be able to communicate with your customers, right? And it's not like they were upfront about the corsets being out of stock when I ordered them.

Overall, I'd say Good Goth is pretty terrible when it comes to being honest and keeping customers in the loop. If I had to rank them among all the online stores I've dealt with since 1998, they'd definitely be at the bottom of the list.

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Good Goth Mixed Bag: My Experience with Good Goth's Aesthetic and Shipping

I gotta say, Good Goth is a bit of a mixed bag. On one hand, they've got some really cool stuff on their site. I mean, who doesn't love a good goth aesthetic? But on the other hand, their shipping is a bit of a nightmare. I placed an order and waited and waited and waited. After 8 days, my order was still processing. I mean, come on, that's a long time to wait for something that I already paid for. So I decided to email them and ask what was going on. I was pretty polite about it, but I did ask if they could just cancel my order since it was taking so long. To their credit, they did cancel my order the next day. But here's the thing - they didn't send me any kind of confirmation or email letting me know that they had done so. I had to check my account on their site to see that my order had been cancelled. That's not exactly great customer service, if you ask me. And speaking of customer service, there's no phone number to call if you have a problem. You can only communicate with them by email. That's just weird to me. Overall, I'd say that Good Goth is a bit of a gamble. If you're willing to take a chance and wait for your order to arrive (or not arrive, as the case may be), then go for it. But if you're looking for a more reliable shopping experience, you might want to look elsewhere.

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Good Goth Unreliable Shipping and Customer Service from Good Goth: A Frustrating Experience

I've bought stuff from Good Goth a few times now, and I gotta say, the shipping is a bit of a bummer. They say it'll take 1-2 weeks, but every time I've ordered, it's taken way longer - like, up to 5 weeks. And what's worse, they don't even let you know if the item is on back order or anything. You just gotta wait and hope it shows up eventually.

I've tried reaching out to customer support a few times, but they always just tell me the same thing - that it's on back order. Like, okay, but why didn't you tell me that when I ordered it? And why don't you send an email or something letting me know it's gonna be late? It's frustrating, you know?

I hate to say it, but I don't think I can recommend buying from Good Goth. They're just too unreliable. It's a shame, because they have some really cool stuff on their site, but if you can't count on it actually showing up when you need it, what's the point?

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Overview of Good Goth complaint handling

Good Goth reviews first appeared on Complaints Board on Jun 4, 2023. The latest review Disappointing Customer Service Experience with Good Goth: No Response to Exchange Request was posted on Jun 20, 2023. Good Goth has an average consumer rating of 1 stars from 9 reviews. Good Goth has resolved 0 complaints.
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  1. Good Goth Contacts

  2. Good Goth phone numbers
    +1 (413) 568-1120
    +1 (413) 568-1120
    Click up if you have successfully reached Good Goth by calling +1 (413) 568-1120 phone number 0 0 users reported that they have successfully reached Good Goth by calling +1 (413) 568-1120 phone number Click down if you have unsuccessfully reached Good Goth by calling +1 (413) 568-1120 phone number 0 0 users reported that they have UNsuccessfully reached Good Goth by calling +1 (413) 568-1120 phone number
  3. Good Goth social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
Good Goth Category
Good Goth is ranked 186 among 318 companies in the Clothing and Accessories category

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