The complaint has been investigated and
resolved to the customer's satisfactionResolved Godaddy.com — default auto-renewal
resolved to the customer's satisfaction
Over the past several years, I purchased a number of domain names from GoDaddy.com but always let them expire after a year b/c I had not used them. Apparently, too many people did this so they started a "default" auto-renewal payment program, which I wasn't aware of.
I paid $21 for three domain names in June, 2008 but never did anything with them. Then, my credit card was billed $32.64 for automatic renewal in June 2009. When I called to dispute the charge, they said they had emailed me three times and called once to inform me of the pending renewal. Even though the email address was correct, I DID NOT get a single notification, nor did I get a phone call.
They would not credit my account - and the guy acted like he was doing me a big favor by turning OFF the automatic renewal. GODADDY IS A RIPOFF and doing business in a very unscrupulous manner. Everyone should be aware of these tactics.
More Godaddy.com Complaints & Reviews
- Godaddy.com - fraud and cheating company!
- GoDaddy - rip-off
- Godaddy Domain Auctions - fraudulent domain sales
- 1-888 Junk Van - overcharging
- Godaddy.com - billing fraud
- GoDaddy - customer 'uncare' service
- GoDaddy - renewing urls
- GoDaddy - billing
- GoDaddy Operating Company - auto renewal on godaddy website
- GoDaddy - hosting/email