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Global Payments

Global Payments review: Unexplained fees

S
Author of the review
4:13 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

We were charged 499.00 for infrastructure upgrade. Unapproved and we tried to dispute. After a month they declined to credit us. I asked for proof of approval and what specific upgrade we received. I was emailed a contract and told to review #18. The contract is unclear and confusing. If you are not an attorney you would not understand that they could charge what they want. If that is what it really says.

Recommendation: DO NOT USE!! LARGE HIDDEN FEES

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    3550 Lenox Rd NE Ste 3000, Atlanta, Georgia, 30326-4334, United States
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    Aug 23, 2026
Global Payments Category
Global Payments is ranked 155 among 353 companies in the Banks category