GlassMate Window Cleaning
reviews and complaints

thank you so much, GlassMate Window Cleaning, for doing your usual great job on our windows, especially in this time of covid! everything looks much brighter, and your team members were so helpful! Have a great summer, and stay safe and strong and helpful! GlassMate Window Cleaning

We are multi-year clients and the gang at GlassMate Window Cleaning have scored big time again. They came to clean the eavestroughing and left after a great effort on a very cold day. They had to even break some ice to get things cleared up. Overall a fantastic job! Mike M - GlassMate Window Cleaning

A team of 3 professionals including a husband/wife duo cleaned the exterior windows, two skylights and gutters on our three-story home. Height was no problem; they were efficient, friendly and offered expert advice. We were pleased with the results and would recommend their service.

Prompt, professional, courteous, accommodating and very efficient. Team took the time to answer all our questions as well as provide solution options for outlying issues. We highly recommend GlassMate Windows Solutions for all your seasonal Windows and Eavestroughs/Gutters cleaning.

Amazing Service! Highly Recommend for eavestrough cleaning ! The workers arrived exactly on time. They were friendly and informative as to what needed to be done. Worked extremely hard and cleaned up really well. Can't say enough about them,,,,, will definitely call again. Debbie L.

Excellent service. I had gotten quotes from multiple other businesses for eavestroph cleaning but it was beyond slow and painful to deal with. GlassMate responded quickly, with a time and date, and even showed up early. The owner and her crew were exceptional and did a fantastic job. Cheers!

Great group of workers, friendly and answered any questions I had day of work and also beforehand when booking. I had eavestroughs cleaned, siding washed, and windows interior and exterior cleaned. Great job all around. Very efficient. Would definitely recommend this business to others.

Showed up later than indicated in quote but in these times of COVID that is something to be expected. Started work immediately upon arrival and my windows are now bright and clean. I was not aware they also cleaned eavesthroughs. I'll have them do both next year. I certainly recommend them.

I was very impressed by the professionalism, punctuality and (most importantly) the quality of the work done! The team arrived on time, followed all safety protocols and payment was quick and easy. I would highly recommend GlassMate Window Solutions to family and friends ... in fact I already have!

First time using GlassMate services. The owner and her team were professional, friendly and informative, advising us of a few issues they saw with our windows and gutters. The result of their visit: very clean exterior windows, a perfectly running eavestrough system and much satisfaction. Will definitely use this service again.

GlassMate Window Cleaning and their team (three in total) arrived a bit early and although I wasn't home yet, took the initiative to get started on the gutters and outside of windows. They were very friendly, respectful, hard working and efficient people. Payment with credit card was easy. I would be happy to use GlassMate Window Cleaning company again and recommend them to others. After several months of renovations, it's great to be able to see clearly out the windows and screens again!

I had my windows cleaned this afternoon, by “Glassmate Window Solutions" Over the years there have been many companies in here cleaning windows. This is the first time that there is a “noticeable difference" in the clarity and brightness, of my windows! They did a fabulous job! They were quick, and courteous! My eaves were cleaned before I knew it was done. Highly recommend! Hope to have them back next year …. Thank you so much! LA

The GlassMate Window Solutions team, John and Sarah, arrived right on time and did an excellent job of cleaning our eaves and windows. The eavestrough and soffits were immaculate afterwards, and the windows inside and out were well beyond our expectations. In addition, we were particularly pleased by the team's respectful attitude toward ourselves as well as our neighbors, which was important to us in choosing this kind of service. We will definitely use GlassMate again, and would like to add that we felt John and Sarah represented their organization with a very welcome sense of professionalism. With kind regards, Myrna Smith.

We first hired Glassmate Window Solutions Inc. in 2019 for an interior and exterior cleaning job of all the windows in our home. They quickly and efficiently completed the job and did wonderful work. This company is reliable at affordable prices staffed with professional, skilled and courteous employees. We were so impressed with this company that we now hire them annually for the same job. We are always very pleased with our window cleaning service. It is a pleasure working with the Glassmate Window Solutions Inc. team We regularly recommend this company for glass cleaning jobs to others and also highly recommend them on this website. We will definitely continue to use this service for the same job.

This season, GlassMate is contacting clients to have their windows cleaned and providing a written quote. Then when the cleaning team shows up day of the appointment they give a new price that is approximately 50% higher than the original quote provided. When asked about the difference against the original quote they say the original quote generated by an old system that was using pricing from past years. When I told them they provided a written quote and should honor it they said no. The quote was provided only 2 weeks before the work was done. Another customer phoned the company the same day the cleaning crew was doing our house (and they have the same model of house as ours) and GlassMate's quoted them the old price over the phone without making any reference to the quote being from their old system. They are essentially providing a low quote to get you to book them and then changing the quote once they are at your front door.