- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Part time cleaner
Engaged a cleaner thru Glorgo App.
On the cleaning day, came a very young cleaner, i guess in her 20s.
Showed her the house and explained to her on the requirements and she started.
She is not systematic in her work and is all over the place, can tell that she is new in cleaning and she is really young to be a cleaner.
I gave her 3 out of 10.
What i got is totally different from what Glorgo had advertised.
Seems to me anyone can join them and become a cleaner.
Anyway i had a chat with the cleaner, she is still a student.
I won't be using Glorgo anymore, not honest and reliable at all.
Glorgo cleaning service
Booked for a cleaner with Glorgo.com.
The cleaner broke my shower glass door, called Glorgo, a man answer the phone. Told him what happened, and was ask to wait on the phone for 15 min, no one return to the phone. Send them a email, till date no respond. Irresponsible service provider. Beware !
They claimed to have insurance, now i wish to report for damages caused by their cleaner, yet i don't get any respond.
The cleaner told me she is not aware of what kind of insurance and insisted me to call Glorgo and she is not liable for any repair cost.
Very obvious, its a case of shifting responsibility between the cleaner and Glorgo.
Replied
Cleaning service
Sales people promised trained cleaners who know how to clean and who would take a thorough top to bottom approach. Sounds great, right? It is evident based on the service provided, that this was NOT true. Half of the people sent didn't appear to know what they were doing and couldn't "see" the dust or grime.
Unless specifically told to do so, these folks never touched a baseboard, ceiling fan, or went after cobwebs that built up week after week. The cleaner they use on hardwood floors leave the floor sticky, and the floors would need to be re-mopped after they left. Dusting was done with a duster that moved the dust around the room, but never actually removed the dust. They dusted around stuff that was within reach. They don't move anything or attempt to clean under anything.
Avoid them if possible.
The complaint has been investigated and resolved to the customer's satisfaction.
As part of our Glorgo quality guarantee please send an email to us at customers@glorgo.com so we can give you a full refund and credit equal to your booking amount!
Got a cleaner from them over the weekend, not impressed by their service.
The cleaner came, told me she don't do ironing.
Wash my bathroom with water only, refuse to use my cleaning solutions, allergy to the smell was told.
Use a single bucket of water for the entire house, told her to change water, she refused.
Had send a email to Glorgo, awaiting their reply.
Completely different from what they advertised.
I felt cheated, or maybe just my luck.
Called them again after 2 days, the guy who answer my call is rude and unable to assist me in my request, had asked for a re-clean, was told to pay S$80 again, real bad customer service.
Is Glorgo legit?
Glorgo earns 87% level of Trustworthiness
Excellent Trust Notice: Glorgo near-perfect at 87% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Glorgo. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the glorgo.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Glorgo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Glorgo has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Glorgo complaint handling
-
Glorgo contacts
-
Glorgo phone numbers+65 6750 4757+65 6750 4757Click up if you have successfully reached Glorgo by calling +65 6750 4757 phone number 0 0 users reported that they have successfully reached Glorgo by calling +65 6750 4757 phone number Click up if you have UNsuccessfully reached Glorgo by calling +65 6750 4757 phone number 0 0 users reported that they have UNsuccessfully reached Glorgo by calling +65 6750 4757 phone number+65 9015 6149+65 9015 6149Click up if you have successfully reached Glorgo by calling +65 9015 6149 phone number 0 0 users reported that they have successfully reached Glorgo by calling +65 9015 6149 phone number Click up if you have UNsuccessfully reached Glorgo by calling +65 9015 6149 phone number 0 0 users reported that they have UNsuccessfully reached Glorgo by calling +65 9015 6149 phone number
-
Glorgo emailscustomers@glorgo.com100%Confidence score: 100%Support
-
Glorgo address141 Cecil Street #05-00 Tung Ann Association Building, 069541, Singapore
-
Glorgo social media
Recent comments about Glorgo company
Cleaning service
Merry Maids
42 reviews
CleanNet USA
13 reviews
Stanley Steemer International
80 reviews
DomesticOne
6 reviews
Sunray Services
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.