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Glasses and Lenses Featured Reviews

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1:24 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Eyeglass Lens Direct - Beware

I have had multiple telephone conversation and email correspondences with Steve Villani at eyeglasslensdirect.com. He stated the company will only issue a 50% credit of $42 to remake the unsatifactory lenses I have received from eyeglasslensdirect.com. The guaranee advertised on the site is "100% satisfaction guanteed" -- not having to pay an additional 50%...

Read full review of Eyeglass Lens Direct and 9 comments
ComplaintsBoard
J
1:29 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Michael Mazaheri Eye Center - Don't use them

I had Lasik surgery at Dr. Michael Mazaheri. The doctor was talking to his assistants the whole time like I wasn't even there, and made me feel like he wasn't even paying attention to me. My results were not very good initially and after a month it all went bad. Mister Michael Mazaheri would not see me again until I pushed the issue then he didn't listen...

Read full review of Michael Mazaheri Eye Center and 5 comments
ComplaintsBoard
R
9:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Eye Doctor's Optical Outlet - I'll never go back to Optical Outlets

Here is my experience at Optical Outlets in the Seminole Town Center Mall in Sanford, Florida. Absolutely horrendous customer service experience (quite possibly the worst I've ever had). I had an exam at Optical Outlets and the prescription the doctor prescribed was different than the one I had last year, which was done at a different eye doctor office...

Read full review of Eye Doctor's Optical Outlet and 18 comments
ComplaintsBoard
G
3:56 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Eyewearus.com - Bad business

This company is scandalous. Don't do business with them! I ordered framed from them. They sent the wrong ones. I sent them back for a refund and got jerked around and received 65% of the purchase price back. The manager is a total ###. He hung up on me. IF YOU ARE SMART YOU WOULD NOT DO BUSINESS WITH THIS COMPANY. THEY WILL SCREW YOU.

Read full review of Eyewearus.com and 2 comments
ComplaintsBoard
D
3:34 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Crystalens - Can't see as promised

Had cataract surgery. Paid extra $4, 000 for crystalens above and beyond what insurance paid for standard cataract lenses so that i could see far, intermediate and near. They didn't work. Looks like the doctor picked out the wrong lenses and now i can see ok far somewhat intermediate and not at all close. Why did i waste another $4, 000 for nothing. I tried...

Read full review of Crystalens and 81 comments
ComplaintsBoard
T
3:46 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Eyewear US - Fraud alert

When purchasing online, website did not let me review my order prior to completing the order. No return policy was ever stated. I never recieved a reciept in email, they won't send one when I call and request one, and not so much as a packing slip was enclosed when the order arrived. When I opened the order, the frames I ordered with prescription lense...

Read full review of Eyewear US
ComplaintsBoard
R
9:44 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

zbest glasses - charged for product never sent

This company took my order for glasses and promissed them in 3-5 days. No customer service contact info. When I traced the purchase at their site, it said shipping charged but no information and not applicable for status. I have emailed 5 times and will cancel with my credit card. I recently found terrible review of this company with similar complaints.

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ComplaintsBoard
M
12:56 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Peker Optik - Credit card fraud

I am writing to you regarding an incident that happened to me and another tourist travelling in Turkey this summer. I am requesting help in contacting the proper authorities and have an investigation against the merchant, Peker Optik in Kusadasi, Turkey. As he pulled a scam on me and another person travelling in our group, I am sure that he has done this to...

Read full review of Peker Optik
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