Glasses and Lenses Featured Reviews
Rapp Optical - Won't refund for frames that never left store
I've been dealing with Rapp Optical for years without any complaints. I purchased two pairs of glasses from them in the past and was always happy with the service and product. But these days they are much less consistent, and because of my recent experience I'll never shop there again. If you are considering buying from Rapp Optical take caution: they are...
Read full complaint and 1 commentEyeglass Lens Direct - Beware
I have had multiple telephone conversation and email correspondences with Steve Villani at eyeglasslensdirect.com. He stated the company will only issue a 50% credit of $42 to remake the unsatifactory lenses I have received from eyeglasslensdirect.com. The guaranee advertised on the site is "100% satisfaction guanteed" -- not having to pay an additional 50%...
Read full complaint and 9 commentsMichael Mazaheri Eye Center - Don't use them
I had Lasik surgery at Dr. Michael Mazaheri. The doctor was talking to his assistants the whole time like I wasn't even there, and made me feel like he wasn't even paying attention to me. My results were not very good initially and after a month it all went bad. Mister Michael Mazaheri would not see me again until I pushed the issue then he didn't listen...
Read full complaint and 5 commentsEye Doctor's Optical Outlet - I'll never go back to Optical Outlets
Here is my experience at Optical Outlets in the Seminole Town Center Mall in Sanford, Florida. Absolutely horrendous customer service experience (quite possibly the worst I've ever had). I had an exam at Optical Outlets and the prescription the doctor prescribed was different than the one I had last year, which was done at a different eye doctor office...
Read full complaint and 18 commentsEyewearus.com - Bad business
This company is scandalous. Don't do business with them! I ordered framed from them. They sent the wrong ones. I sent them back for a refund and got jerked around and received 65% of the purchase price back. The manager is a total ###. He hung up on me. IF YOU ARE SMART YOU WOULD NOT DO BUSINESS WITH THIS COMPANY. THEY WILL SCREW YOU.
Read full complaint and 2 commentsCrystalens - Can't see as promised
Had cataract surgery. Paid extra $4, 000 for crystalens above and beyond what insurance paid for standard cataract lenses so that i could see far, intermediate and near. They didn't work. Looks like the doctor picked out the wrong lenses and now i can see ok far somewhat intermediate and not at all close. Why did i waste another $4, 000 for nothing. I tried...
Read full complaint and 81 commentsEyewear US - Fraud alert
When purchasing online, website did not let me review my order prior to completing the order. No return policy was ever stated. I never recieved a reciept in email, they won't send one when I call and request one, and not so much as a packing slip was enclosed when the order arrived. When I opened the order, the frames I ordered with prescription lense...
Read full complaintzbest glasses - charged for product never sent
This company took my order for glasses and promissed them in 3-5 days. No customer service contact info. When I traced the purchase at their site, it said shipping charged but no information and not applicable for status. I have emailed 5 times and will cancel with my credit card. I recently found terrible review of this company with similar complaints.
Read full complaintPeker Optik - Credit card fraud
I am writing to you regarding an incident that happened to me and another tourist travelling in Turkey this summer. I am requesting help in contacting the proper authorities and have an investigation against the merchant, Peker Optik in Kusadasi, Turkey. As he pulled a scam on me and another person travelling in our group, I am sure that he has done this to...
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