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1.1 119 Reviews
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Glade complaints 119

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T
9:30 am EDT
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Glade glade plug ins

i noticed in last year ur fragrances r getting weaker therefore they don't last long. i hope this can be corrected

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A
5:05 pm EDT

Glade Sense & spray

I bought one of these a couple of months ago - after a few weeks it would not spray - I tried wedging something underneath the can but didn't really work. I purchased another unit a few weeks ago & the same thing had happened again. When they are working they are brilliant - have j just been j lucky with faulty units or is this a common problem?
Unfortunately j do not have the receipt for either or the units

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10:56 am EDT
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Glade glade room spray

I purchase glade spray all the time. You have my favorite scents and always the best spray for the bathroom. I am throwing away 5 cans at this moment that has at least a half of can of spray still in them. I had this problem about 12 years ago and now it's happening again. Please can't your company come up with a better spray can that allows all of the content to be sprayed or at least 1/2 of it. I am still throwing money away.

Mrs. Carolyn Triggs
19631 South Lakeshore Blvd.
Euclid, Ohio 44119
[protected] cell#
Needing HELP in Ohio

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11:43 pm EDT

Glade Air freshener

I had a issue with walmart they had your product online 12 for 98 cents I placed order for 24 and when got there they refused to give me the amount I paid for then the 2 I did receive were damaged and they didnt care I have autisitc kid as well that absolutely loves your products this is a big thing against your products and there store I think this should be fixed and the right thing should be done I ordered what was online didnt recieve what was posted then as well as what was given is broke

Desired outcome: This issue to be fixed

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1:15 am EDT

Glade Complaint about glade automatic spray

I bought a sandalwood & jasmine automatic spray, it's leaking all over when I inspected it it seems.to be coming from the top of the can

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7:45 am EST

Glade Red honeysuckle

Good morning my name is hilda ortiz I been a loyal customer for so many years in buying this product I truly do love these products but except that every single I go to buy your you don't have the one I been looking for it's my favorite one and it's the red honeysuckle glade spray and I haven't seen it for so long I lose count every single time I go to shoprite or walmart or any store I don't see it thank you for receiving my email [protected]@yahoo.com

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6:21 pm EST

Glade Glad forceflex odor shield drawstring bags

I purchased the above product mention in the above section. Everyone of the tall kitchen drawstring bags drawstring was defected on the box I purchased. I need to know why this product has so many defects. I'm very upset with your product. Proof of purchase number is [protected].

My name is Shawn Leake my address is 5644 Crooked Oak Dr.
Summerfield, NC 27358 my cell number is [protected]

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12:35 pm EST

Glade Glade automatic spray refills & more

Hi, I recently purchased 2 glade automatic spray holders and 3 glade radiant berry refills & 2 clean linen refills, 4 clean linen air freshener gel & 2 radiant berry . I first used the clean linen around my house and it wasn't holding its smell, I later brought raiding berry because it smells stronger, I have had it spraying in my apartment 3 days now and it doesn't hold it smell, how doesn't the smell last ? What can I do to get help with this problem!? I feel as if I wasted more money on the products and got the same results !

Desired outcome: Refund from products 😩

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4:40 pm EDT
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Glade Glade Automatic Dispenser

bought 3 automatic dispensers last month and 2 seem to work well however one does not work. seems like the white button that pushes down on the spray refill does not retract all the way and the refill leaked and now i have an oily mess because the refill leaked. Thanks for listening
walter johnson
[protected]@aol.com

Desired outcome: response

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10:17 am EST

Glade Automatic spray

This is the 3rd unit I have purchased in the past few months. Every single one has been faulty. They have brand new batteries in and the spray that comes in the pack. Firstly this unit doesn't even close. And its doesn't spray properly which has resulted in it leaking in the unit and my side. Never had any issues with the older style units.
Jess Payne

Desired outcome: Refund/new unit

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7:16 pm EST

Glade Air freshener

I recently purchased a box of your air freshener, for which I'm very disappointed as this product has leaked everywhere - see pictures attached, I have tried to take it up with my local supermarket for which they have said take it up with the company, I'm writing this as I have purchased many air freshener products and this 1 is highly disappointing.
Look forward to your response on this matter
Many thanks Miss Hannah Revill

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2:13 pm EST

Glade Nordic crisp pine candle

This candle just exploded with a bang and pieces of glass shot out from the fracture. Luckily, no damage was caused. It was getting towards the end and I don't want a replacement or anything but I bought the candle thinking it was a reputable and safe make and now it's put me off buying Glade candles ever again, so I thought I'd let you know.

From
Jane Bradley

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4:51 am EST

Glade Automatic spray

I am complaining about your automatic spray I have bought 2 that included can of air freshener that cost me £10 each and 1 that was just the unit at £5 which is 3 in the past 6 months and each one after a few months has broken down where the motor no longer works
It is not the batteries as I have tried to put in new ones on each occasion and even tried rechargeable ones to no effect the batteries have worked on other items following trying them in your machine
Are your machines manufactured to only last a short while if so you should state so on your packaging

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K
6:12 am EST

Glade Ginger spice is so nice limited edition

To whom it may concern, I bought the ginger spice oh so nice air freshers as I love them smell it's Christmas on a bottle I went shopping last went and puck up a bottle I sprayed it when I got home and it literally smells of nothing I don't no if it is a dodgy batch but I can send it back in to u and u can see for u self it smell less please can someone get back to me may thanks

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Shaun23
Bridgend, GB
Oct 08, 2021 4:20 am EDT
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I have the same problem this year, I bought the Christmas edition winter Berry, it smells of nothing at all, hoping to get it resolved as I bought a few:(
What was your outcome

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J
6:28 pm EDT
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Glade Glade sense and spray refill

Dear Sir / Madam,

I am writing to you to raise an issue about: In-store shopping

The issue that I have experienced was: Last year, I bought a Glade sense and spray refill, I kept it in my washroom, on 16Oct 2020 I decided to use it.

It occurred on: 16/10/2020

This meant that Once I opened it, I was holding the canister ready to put it in the plug in, when it exploded, and the canister hit me hard in my chest, it was an awful scary bang and thump in my chest, I was so frightened, my daughter came running as she heard the almighty bang, my chest was hurting as it felt like some one had punched me, when my daughter looked at my chest she said my you bleeding! The canister hit me so hard it bruised, cut and burnt me, I did not know what to do, so I wet it with water, and that night I could not sleep, as the pain was so bad,!

I wanted to let Tesco know what has happened, so they can contact Glade, I want Tesco or Glade to compensate me, as I will not be able to go to work as the nature of my job, (which is working in a lab) will not allow me to expose my wound.

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,

Stephanie Johannes

Store location Slough

Flat 3
15 Hillside Slough
SL1 2RN

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12:56 pm EDT

Glade Unethical behavior

I have used Glade pug in product happily for a few years. However, recently things have gone down hill. Product used to last close to the amount of time indicated on label, usually around 90 days. It even states on package it will last 100 days, however I have noticed lately that I am lucky to get 2 weeks out of a bottle. Seems you are intentionally misleading consumer so that you can get more money out of us. New formulation of any kind responsible? Thinking seriously of finding new product to use.

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4:29 pm EST

Glade Glade plug in

Hi. I have the glade plug in holders. I have one in every room of my house. I can no longer find the scent I like in the shops.
I bought a new build property and the builders put one of these in the house before I moved in. I loved the smell when I walked in when viewing the property which is why I then bought one for every room. I want to keep that smell through out my home and so many people notice it when they visit.
The scent is fresh/clean linen (Blue box)
Please can you advise where I can source more. I only need the refills as I have already purchased all the holders/plugs.
It's annoying when you finally find something you like and spent money on then everywhere stops doing them. I have attached two pictures for reference.

Hope you can help me.
Thanks

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2:53 pm EST

Glade glade wall plug in (pine scent)

On December 27th 2019 I Unplugged the Glade wall plug in to charge something for our little one after Christmas, set it down on the table and a few hours later we picked the plug in up to put back in the wall. I noticed a sticky spot on the table and thought the plug in must have leaked because it smelled of the pine scent. Took a wet rag with some soap and wiped over it once only to discover that the lacquer on the table literally disintegrated and disolved. I have since further touched it and I am very disappointed in this product. We have used Glade for quite some time and I never thought it would melt my table. This table was a new housewarming gift my husband and I bought for ourselves and it's only a few months old. I would like to know what can be done about this as soon as possible please. I look forward to hearing from you! Thank you for your time.
Meagan Behm
You can reach me at [protected] or at
mpb.[protected]@gmail.com

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10:04 am EST

Glade glade 2 in 1 candles.

This was a new candle I had lit and put in my bathroom. I was sitting in the living room and smelt smoke. I go in the bathroom and the whole thing is black and burned all the way down. It was so severely hot and cracked. About to the point of shattering. I had to get an oven mit to move it. My porcelain sink now has a brown ring from it. Not to mention I'm renting and now have to figure out how to have it fixed. These are definitely dangerous. Hadn't been burning long enough for it to be burned out already. My email is heather.[protected]@gmail.com.

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12:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Glade sprays

I recently purchased five glade sprays as one had "frozen up" yet I enjoyed the fragrance so thought I'd buy five so to have it through the next month or so. I have four areas where I use the spray.

Anyway, another has frozen up. It's a nearly full can (Cozy Cider Sipping). Regretfully I don't remember the name of the first can, a green can something about the forest? Also a limited edition I believe as they were on display in Walmart in same area.

So tell me how many of the cans are going to freeze up before completely used. I realize they aren't expensive however it's my time and money purchasing these sprays and I feel it's SC Johnson's responsibility to ensure they do what the consumer expects them to do.

Thank you for your time -

Charlene High

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Overview of Glade complaint handling

Glade reviews first appeared on Complaints Board on Feb 8, 2009. The latest review Glade plug in was posted on Feb 11, 2024. The latest complaint glade spray air freshener was resolved on Jul 26, 2019. Glade has an average consumer rating of 1 stars from 119 reviews. Glade has resolved 4 complaints.
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  1. Glade contacts

  2. Glade phone numbers
    1800 409 176
    1800 409 176
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    56%
    Confidence score
    Ireland
    1800 801 869
    1800 801 869
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    100%
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    Australia
    1800 880 081
    1800 880 081
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    100%
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    Malaysia & Singapore
    +1 (800) 091-6686
    +1 (800) 091-6686
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    Colombia, Ecuador & Peru
    +1 (800) 849-6077
    +1 (800) 849-6077
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    Mexico & Costa Rica
    +1 (800) 558-5252
    +1 (800) 558-5252
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    United States
    +1 (877) 558-5566
    +1 (877) 558-5566
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    Canada
    +44 800 353 353
    +44 800 353 353
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    100%
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    United Kingdom
    +33 805 102 576
    +33 805 102 576
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    100%
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    France
    +49 800 295 913
    +49 800 295 913
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    100%
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    Germany & German Speaking Countries
    +39 800 833 032
    +39 800 833 032
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    100%
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    Italy
    +31 800 020 0333
    +31 800 020 0333
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    100%
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    Netherlands
    +7 495 937 5121
    +7 495 937 5121
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    100%
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    Russia
    +34 900 478 521
    +34 900 478 521
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    100%
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    Spain
    +20 44 783 002
    +20 44 783 002
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    100%
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    Egypt
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    +966 126 374 851
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    Saudi Arabia
    +55 800 707 6789
    +55 800 707 6789
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    100%
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    Brazil
    More phone numbers
  3. Glade emails
  4. Glade headquarters
    1525 Howe Street, Racine, Wisconsin, 53403, United States
  5. Glade social media
Glade Category
Glade is related to the Home Decor and Furnishing category.

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