This company seems existing on paper only.they dont have their own supply chain.they depend on thirdparty vendors.paid for a gift with an excess charge(more than 50% of total cost) as special charges during valentines day, and once tried to track the gift, the CSR was saying that the gift would be delivered on 17 or 18 of feb, instead of 14 feb 2020, for which i paid additional.
All the customer service agents are arrogant and good for nothing. No way for an individual to contact them other than contacting them through chat.( And about the chat, i ahve attached screenshots)
A [censored]hole company, only meant to screw customers, and also trying to loot money from people for no reason. I was charged 68.90 USD, for a gift worth 37 USD.
Dont order with these bunch off [censored] anyway, and please spread this word around.