CB E-commerce Delivery Services Gettransfer Complaints #2-21

Gettransfer review: Inability to get refund after cancellation

robert j albair of US

Oct 04, 2026 4:08 pm UTC

Verified customer

Featured review

My ride was booked in May 2026 and pre-paid with a credit card - $137.00 - and the ride was stated to be "fully refundable if cancelled up to Sept. 2, 2026." I cancelled it on August 18, 2026 and despite several requests for my refund, I only get AI - generated responses that the funds are "returned to the balance" and can be used for booking new trips

Claimed loss: $137.00

Desired outcome: please refund on my credit card

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