GetRentToOwn.com’s earns a 3.7-star rating from 2 reviews and 19 complaints, showing that the majority of home seekers are satisfied with rent-to-own opportunities.
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I didn't read the fine print
I didn't read the fine print. I was surprised when I was hit with $49 bill and then to cancel I was hit with a $37 cancellation fee. The day I canceled I was hit with another $49 untop of the $37. I did not have a good experience.
The complaint has been investigated and resolved to the customer's satisfaction.
SCAM! I cancelled after 2 days and they charged me for three months
SCAM! I cancelled after 2 days and they charged me for three months. Am still trying to Get my money back. Could not access the site an hour after singing up Do not use not real listings for rent to own all they do is fine properties for sale online and it is all false rent to own. All the properties are real listings with NO rent to own option.FAKE
The complaint has been investigated and resolved to the customer's satisfaction.
19 GetRentToOwn.com Complaints
subscription for get rent to own
i tried for a month in june 2023 and paid $1. the next month they withdrew $29.95. i called immediately to cancel telling them there were no homes in my area. however the seller kept telling me i would get the next month free and a free gift. i was adamant about canceling. they didn’t cancel my subscription but try and debit my card daily. i have to keep my card locked. i don’t use the site. i want this harassment to stop!
Desired outcome: canceled subscription
Will take your money for nothing
The lady that called lied to me and never told me I would be charged $50. Took it two months. I'm on a pension that much is a week's worth of groceries or my dog food and gas which is what they took away from me. Sent me a email form to have copied and sent in ground mail. Well guess what you took my gas money and dog food this month. So I could not go 30 miles to get to a computer to copy and send in fax. So I lost out $100. If you take it out this month since I cancelled when I called I will sue you. Jokes on me for $100. Jokes on you if you take it out again. It's a government card you can deal with the government.
Desired outcome: Give me my money back without having to go copy and fax. We can do it email.
I have had this for two months and been unable to view any houses that are for rent to own
I have had this for two months and been unable to view any houses that are for rent to own. I have tried to cancel subscription. It seems not to work I am unable to see houses for rent to own. Also unsuccesfupp unsubscribing. Keeps coming out of my bank.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have no idea who they are. They just keep taking $49.60 from my account. I told them last month to stop and they hit me again today. These people do not answer the phone or email. I live in Colorado so I'm definitely not going to deal with a California company. Now I know why I get calls day and night about renting to own. I'm dying. Less than a year. I want peace. They need to return my money and stop stealing. They're catfish.
Charged for full access before free trail ended also wouldn't allow me to cancel my account Charged for full access in less time as stated in the ad Could not cancel my account called the customer service number but couldn't get a repersintive on the line
Is GetRentToOwn.com Legit?
GetRentToOwn.com earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for GetRentToOwn.com. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
By resolving 73% of 19 negative reviews, GetRentToOwn.com is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Getrenttoown.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Getrenttoown.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Getrenttoown.com you are considering visiting, which is associated with GetRentToOwn.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
GetRentToOwn.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Getrenttoown.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from GetRentToOwn.com.
they with drew money sooner then the add and I called to cancel they put the money back but took it out 2 more times they with drew money sooner
they with drew money sooner then the add and I called to cancel they put the money back but took it out 2 more times they with drew money sooner then the add and I called to cancel they put the money back but took it out 2 more time and I called and they said it was not them but the bank statement says
The complaint has been investigated and resolved to the customer’s satisfaction.
I cancelled my subscription two days after I started it due to the fact that it would not let me see any rent to own places then they took *** I want my money returned and my account cancelled
I haven't been able to get my Monet refunded and I can't cancel my subscription... It won't let me cancel and it keeps taking money out of my account
I have contacted this company to search for rent to own homes
I have contacted this company to search for rent to own homes..i have paid the *** introductory fee 3 times and have yet to see ant property..now i have cancelled my 7 day trial and they still have not shown me any properties and they're charging me *** month..total scam Product_Or_Service: None Order_Number: None Account_Number: None
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like unsubscribe and not be charged. Do not charge I dont have the money to use rent to own at the time. Do not charge
Charged my account $49.60 without authorization and haven't refunded yet Charged my account $49.60 without authorization and haven't refunded yet
This company is taking money out of my account and I never authorized it. Today they took *** out of my account. Last month it was
I have cancelled this several time but they keep charging me a monthly fee
I have cancelled this several time but they keep charging me a monthly fee. Plus a *** so see if our acct is active. I have cancelled this service several times and they keep charging a monthly fee plus they keep charging *** to see if our charge account is still open. The fee is over *** This has been going on for almost a year.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company continues to charge my card even though I never signed up for thier services This company charged my card on the 17th of July they continue to charge my card I called and they refuse to give me a refund I've never used thier services
Absolutely no assistance as stated
Absolutely no assistance as stated. Went to cancel would not refund full amount. States that they can help assist in securing rent to own properties. That is 100% not the case.What they give you is information you can obtain for free. Completely a scam. On top if that there is another company Renttoown.com that attaches together and they both charge you same amount monthly without you knowing.
The complaint has been investigated and resolved to the customer’s satisfaction.
Signed up for a dollar and got billed 49.60 twice a month total of 99.20 monthly For the past five months
Signed up for a dollar and got billed 49.60 twice a month total of 99.20 monthly For the past five months. The ad is very misleading and false advertisement. I Signed up for $1. And for the past 5 months they have charged my card twice a month for 49.60 for a total of $99.20 monthly . i never authorized these payments nor do i even use their services . i would like them to stop charging my card and refund my money
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been trying to cancel membership to GetRentToOwn.com before they charge me for the monthly rate
I have been trying to cancel membership to GetRentToOwn.com before they charge me for the monthly rate. The cancelation button does not work. I had purchased a 7 day trial for $1.00 on 7/10. I have been trying to cancel before 7/17 so I will not be charged on my debit card. Called the number & its a pre recorded call that doesn't allow you to do anything. It hangs up if you are trying to do anything else. I want to cancel!
The complaint has been investigated and resolved to the customer’s satisfaction.
This company advertises they only charge *** to view their rent to own listings
This company advertises they only charge *** to view their rent to own listings. When I look at my bank account they took *** and then took *** Rent to own is ripping me off. On their fb page they advertise a *** charge to view their rent to own properties. They not only took their dollar but an additional *** and I'm afraid they will keep taking because I can't get anyone to cancel it. Maybe a fraud even. I don't know what to do.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been charged twice in February for services I did not receive or use and have been getting charged for the last four months I have been
I have been charged twice in February for services I did not receive or use and have been getting charged for the last four months I have been getting charged for services that I did not give permission for I have not asked for the services and don't use them I would like to be reimbursed for the 2 charges that I have been charged 50.00 in Feb on the 06 & 15 and I was also charged for the same services in January on the 06 &16 and I have not given permission or asked for the services
The complaint has been investigated and resolved to the customer’s satisfaction.
They listed a house for rent I inquired & they told me to sign up House wasn't there so I drove by It was for sale/pending through a realtor All
They listed a house for rent I inquired & they told me to sign up House wasn't there so I drove by It was for sale/pending through a realtor All lies They listed a house for rent so I replied to the ad. Got sent an email to sign up. I was hesitant but tried it. The house was not on their site. I drove to the house. It was for sale and pending through a realtor. It was never for rent or rent to own. They never answer their phone to cancel. The site is full of houses that are just for sale. It's a scam and totally worthless.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized withdrawals by a company from my account from 2/24 to 11/3
A company has been making unauthorized withdrawals from my account from 2/24 to 11/3. I did not authorize these transactions and have requested a refund. They caused my account to be overdrawn. As a 21-year-old living at home without a need for their services, I want my money returned. My bank advised contacting the company, which I did, but they have not responded to information requests made in November .
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchase 7 day trial which i cancelled 2 days before cancellation upon review credit card statement which revealed they had charged me another
I purchase 7 day trial which i cancelled 2 days before cancellation upon review credit card statement which revealed they had charged me another 3 pay I purchase a 7 day trial which i cancelled 2 days before it was due to be paid another 30 days. Upon review of credit card statement yhey had charged me a total 3 times i contacted them they sent refund form which filled and faxed per instructions in the past 1 week have called 4 times and left voicemails. Finally got a hold of someone who stated it was going to be handle by legal department stating thst writer hadn't contacted them which os false i would appreciate any assistance at this time
The complaint has been investigated and resolved to the customer’s satisfaction.
losing 2 loved ones to covid-19
losing 2 loved ones to covid-19.i sold my home and need a rental. This co.advertised a free service then took a money without authorization. SCAM! I lost 2 loved ones to coranavirus and had to sell my home and get a rental asap. I looked on this site and paid *** to look at their Apartments. Then did not tell me that they were taking money again for future use. I am living on a Disability income and now have to raise my 2 grandkids do to their parents passing. I have short money for food so *** dollars is alot to take without my authorization. Total scam especially for us seniors. I can't get a refund back. Total SCAM. DO NOT EVEN GO TO THEIR SITE.
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 15th I went on the site just to get information about renting to own a home they false advertised and did not tell me they was going
On October 15th I went on the site just to get information about renting to own a home they false advertised and did not tell me they was going to cha On October 15th or 20/20 I went on the site which was saying you probably can rent to own a home I went on their site just to get information they false advertise in charge me $46.20 which I did not know they was going to charge me until I looked at my bank statement and I did not give them permission to take $46.20 from my account they made it seem like it was probably $1 just for you to see if you qualify to get over it to own home then when I contacted them about what they did the lady me and her got into a verbal altercation over the phone about my money when they know they was ripping me off. And the name of that site was your rent to own.com but then I looked again and it was another site called rent to own.com that charge me the same amount and the lady going to pretend like she don't know nothing about that when it's from the same company with the same address I'm on SSI and they just stole my money for me and I want my money back
The complaint has been investigated and resolved to the customer’s satisfaction.
Free trial to look at house to see about moving & I canceled before the trial is up
I got charge 4999 4 a rent-to-own [censored] that I never agreed to and now I'm very upset because that is hard money I did not agree to be taken out of my account I want cancelled and put back on my card ASAP Mother Hubbard's in a cover to The Better business Bureau Investigation people I am not joking you had no business taking it out of my account I did not agree to this I can't have the trial before you can something came out of my account I will be contacting my bank and they will be taking the money back whether or not you put the money in my account you had no right taking the money out of my account I do not give you the authority to take it out of my account you are fraudulent pieces con artist [censored]
They took out $49.95 out of my bank
We try this for $1.00 and now look at my bank statement... they took out $49.95 out of my bank...If u paid $1.00 for 7 days why did they take out $49.95 now? This is a big scam.
Unauthorized charges
Some time ago I signed up to receive info from them. It was trial so the price was $1. I canceled their service, but I still have $49 unauthorized charges every month.
I have been getting charged for series I do not us. I would like this money put back on my card
I signed up for get rent to own for 1 dollar and now I am getting billed for 49 dollars a month. I called to cancel, but to no avail, stay away
They send you emails about rent to owns for 600 but have nothing listed in the area they claim for under 1600 and that's for a 1 bed 1 bath (the $600 was for a 4 bed 3 bath)
Overview of GetRentToOwn.com complaint handling
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GetRentToOwn.com Contacts
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GetRentToOwn.com phone numbers+1 (800) 346-5270+1 (800) 346-5270Click up if you have successfully reached GetRentToOwn.com by calling +1 (800) 346-5270 phone number 0 0 users reported that they have successfully reached GetRentToOwn.com by calling +1 (800) 346-5270 phone number Click down if you have unsuccessfully reached GetRentToOwn.com by calling +1 (800) 346-5270 phone number 0 0 users reported that they have UNsuccessfully reached GetRentToOwn.com by calling +1 (800) 346-5270 phone number+1 (866) 895-3251+1 (866) 895-3251Click up if you have successfully reached GetRentToOwn.com by calling +1 (866) 895-3251 phone number 0 0 users reported that they have successfully reached GetRentToOwn.com by calling +1 (866) 895-3251 phone number Click down if you have unsuccessfully reached GetRentToOwn.com by calling +1 (866) 895-3251 phone number 0 0 users reported that they have UNsuccessfully reached GetRentToOwn.com by calling +1 (866) 895-3251 phone number
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GetRentToOwn.com emailssupport@getrenttoown.com85%Confidence score: 85%Support
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GetRentToOwn.com address25350 Magic Mountain Pkwy #300, Valencia, California, 91355-1356, United States
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GetRentToOwn.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 28, 2025
Recent comments about GetRentToOwn.com company
I have had this for two months and been unable to view any houses that are for rent to own




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