The complaint has been investigated and
resolved to the customer's satisfactionResolved Gehan Homes — quality
resolved to the customer's satisfaction
Very poor quality craftsmanship from head to toe. I would never choose gehan homes again. Your salesperson and foreman will change multiple times during your building process and the initial of living in your home. There will be no consistency in addressing issues; put everything in writing. Do not have verbal conversations with gehan at all. The foreman will not be around at all to inspect what you expect. I've work from home and have watched homes around us go up. I see the foreman once every 2 weeks if that. The subcontractors don't give a crap about your house and apparently neither does gehan's foremen. Examples of poor craftsmanship: entire closets installed despite an upgrade to move it; entire garage bay poured despite clearly (In writing removing it), non-matching windows installed; windows left uncovered in rain and once installed they rusted; 90% inaccurate electrician who didn't have a copy of our plan; mismatching interior fixtures; hand painted cabinets; mis-matching cabinet doors; gate installed backwards; landscaping wall massively crooked; 1/2 of patio left unstained; banister rails mismatched; etc. Get the idea? When proactively and professionally addressed with their area vp he told us if our observations impeded their work they would break the contract... That was until he found out how much we were putting down (Thus removing a lot of financial risk for them). I issues got fixed but it should have never come to this. It's also validating as we've met our neighbors how many horrible stories they, too, have with gehan homes. We've lived in our home less than a year and i'm ready to sell.