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Gehan Homes reviews first appeared on Complaints Board on Apr 21, 2008. The latest review Delays in our build again. No customer service from construction manager. was posted on Apr 18, 2021. The latest complaint construction was resolved on Oct 16, 2018. Gehan Homes has an average consumer rating of 2 stars from 34 reviews. Gehan Homes has resolved 12 complaints.

Gehan Homes Customer Service Contacts

+1 972 383 4300 (Dallas / Ft. Worth, Office)
+1 512 330 9366 (Austin, Office)
+1 512 961 3999 (Austin, Sales)
+1 972 755 3810 (Dallas / Ft. Worth, Sales)
+1 713 952 3800 (Houston, Office)
+1 713 443 2693 (Houston, Sales)
+1 210 491 0236 (San Antonio, Office)
+1 210 390 0885 (San Antonio, Sales)
+1 480 646 5950 (Phoenix, Office)
+1 480 717 7435 (Phoenix, Sales)
15725 N. Dallas Parkway, Suite 300
Addison, Texas
United States - 75001

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Use this comments board to leave complaints and reviews about Gehan Homes. Discuss the issues you have had with Gehan Homes and work with their customer service team to find a resolution.

Gehan Homes Complaints & Reviews

Apr 18, 2021

Gehan Homes — Delays in our build again. No customer service from construction manager.

We are buying a Gehan home in Aspen Meadows in Aubrey, Tx. We have had several delays with product and...

Mar 28, 2021

Gehan Homes — Texas warranty lintel structural problems

Do not purchase a Gehan home their customer service is a nightmare! I have filed a warranty with the Texa...

Oct 27, 2020

Gehan Homes — Defraud contract

I'm writing here not to defame anyone, company, nor promoting. I'm tell you all my true experience...

Sep 03, 2020

Gehan Homes — Bait and switch business practice

Anybody be aware this shady business. They did trying bait and switch us. We signed contract and put earnest...

Gehan Homesva loan process

Hello I was set to close on 10/30/19 the appraiser has not turned in his part. I set for movers to come Friday morning, had all my utilities transferred and advised my current home that I would be out by the 4th of Nov. Now I dont know when I'm closing and I am out of extra move because of this. I had to take off work 2 days. This makes me not want this house at all.

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    Gehan Homeshouse warranty

    Gehan home is my first ever house I bought, as a new buyer Gehan home has taken all the advantage they can.
    I will suggest all over United states DO NOT BUY "GEHAN HOME" at all.They are fake people.They give fake information in
    order to sell of their house. They are not at all supportive once they hand over the house.Since we have moved in,
    from initial days itself we have faced lot of construction and the appliances issues well.
    so overall i will say worst quality of building and appliances they give.
    They have not gave us enough information to register for the Appliances within 6 months of buying
    the house. Also by default everyone gets 2 years of warranty, we they gave us just 1 year warranty.Not to mention while
    selling the house they said they are gonna give 2 years and later then denied.
    Please guys save the money and go for any other builder but not GEHAN.

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      Jul 29, 2019

      Gehan Homes — failure to provide services promised at one year inspection resulting in major issue

      It started in my sons bathroom upstairs. We started seeing mold spots. We had been noticing and complaining...

      Gehan Homeswarranty issues

      We've been in our home just beyond the one year mark. We're still in love with it...
      ...but...!
      Let's start from the six months warranty check. I supposed that went as well as it could, howbeit we still felt that least possible was done and as quickly as possible. But all seemed okay.
      Now, on to the eleventh month check. We submitted our found problem points and issues and got (a relatively) prompt response for someone to come and evaluate the issues.
      There's been an attempt to "FIX" some of these issue, i'e. a shrub bed that the mulch had washed away due to rain and the sprinkler system, leaving the underground soaker hoses exposed.
      While this happened between the sixth month warranty check and the eleventh check, we needed to cover the ground to prevent further erosion. So, with the extra sod that was left over from other homes (newly built) we covered it somewhat.

      The ATTEMPTED FIX was: while we were not notified of anyone coming to FIX that problem; our security camera caught a host of guys in a truck with trailer in tow that had sod, which they threw on top of the grass which is now growing up through the mulch.

      Issue #2. We have double doors on the Master Bathroom. One of them is damaged. The person that came said he would take care of it. I've heard from him a couple of times.
      It seems to us that this process is being manipulated until we either forget about it or time runs out or we get blamed for not being available for contact!
      We also had a tile issue that was prompt taken care of. the tile guy was GREAT!
      But no one has come to do the paint touch up along with other minor issues that needed to be done.

      THIS IS NOT THE END OF ALL OUR ISSUES:
      It would be good to be able to talk to a living being.
      Thank you
      James and Al;ice Clark
      1424 Settlement Way
      in Settlement at Gruene
      New Braunfels, Texas 78132

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        Mar 20, 2019

        Gehan — warranty

        Hello, It's been 11 months since we have submitted our 11 month warranty. All, but one item on our list have...

        Jan 23, 2019

        Gehan Homes — fraud

        SCAM SCAM RUN RUN If you are considering buying or building a Gehan home. Check out the links at the bottom...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Gehan Homes — construction

        Hi, We built a home with Greypoint in Red Oak. There are cracks in the concrete through out and the front...

        Gehan Homes — home warranties and repairs

        We bought our house from Gehan Homes on 17th October 2017 at Riata Communities in Schertz. We have had issue...

        Gehan Homes — shadowglen - manor property

        Hi This is Indu Pareek and Realtor with JBGoodwin NW Austin Office. I was working with my clients to get them...

        Gehan Homes — refund

        Home was canceled due to not able to get funding in time of building contingency was to sell house in...

        Gehan Homes — foundation

        I am having a new home built in Siena Round Rock. My problem is with the foundation. The house should have 3...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Gehan Homes — unethical behavior of the salesman

        11th Feb, 2018. Name: Anup Paudel Ph: [protected] I would like to talk to the Public Relations Manager of...

        Gehan Homes — home purchased from gehan homes in mckinney - interior/exterior foundation issues

        I purchased my very first home the 2020 model in Robinson Ridge in McKinney in late 2013. I chose a lot that...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Gehan Homes — bricks

        5-4-18 [protected] The contractor that is managing the build of our home is not cooperating with us. On a...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Gehan Homes — building quality / timeline/ unpleasant surprises at day of closing

        Hi, Let me start saying I have had very good experience with Gehan team till the walkthrough with builder...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Gehan Homes — sales manager in schertz tx area

        Gehan Homes has some of the most beautiful floor plans and awesome sales consultants especially in the...

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