The complaint has been investigated and
resolved to the customer's satisfactionResolved Ge Money Bank / Care Credit — Customer service Sucks!!
resolved to the customer's satisfaction
I have a GE Money Bank/Care Credit Care. It is used for medical expenses. This company cares nothing about you circumstances and doesnt attempt to work with you in the least. I was a few days late on my payments and most companies give you at least a five day grace but not you are charge a late fee the next day. I call once to ask about the fee being waved since I paid like a day or two later and no assistance at all what so ever. Most credit card companies may wave up to one late fee but they did not such thing. Then the same month I was going to pay the card off completely I was charged my interest in full which didnt accrue until this same month but in the beginnign of the month whereas I intended to pay at the end of the month and again I called (and was on hold for 68minutes) and once again not bending no flexibility at all I now cannot afford to pay off the card because I also have to pay the financing charges. This company sucks and please believe I will tell everyone I can NOT to fool with them they are inhumain and will not help you in the least.