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resolved to the customer's satisfactionResolved Gate 1 Travel — Tour guide was very rude
resolved to the customer's satisfaction
Went on a tour of Jordan and Egypt two weeks ago. Jordan was great, our tour guide there was so informative and friendly and always welcomed questions from us. Our Egypt guide on the other-hand(Ameen) was very rude from the start. Instead of taking control of his group when he wanted to talk about something he would pout and whine that no one listens to him in a very unprofessional way and would get upset if some one would ask him a question, because he felt that questions should be asked after the tour and not during the tour because felt it slowed down the process (whatever).