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Frosch International Travel

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Frosch International Travel Customer Service Contacts

1800 866 1623 (Houston)
1800 846 3226 (New York)
One Greenway Plaza, Suite 800
Houston, Texas
United States - 77046

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Complaints & Reviews

Frosch International Travelthey booked our cruise incorrectly!

There is not enough room for all the mistakes that Frosch and their agent made! The company know all my complaints and that I want a refund. It was a July 6-13 NCL cruise around the Hawaiian islands plus 4 night with 2 rooms per night at theRoyal Hawaiian Hotel, plus multiple Platinum Limo transfers. It was our 50th Anniversary Trip that included 5 people. Shame on Frosch! We paid for a 2 bedroom suite and got one room with a big bed, a sofa that the back folded down to make a bed, and a Murphy bed that folded down from the wall. It was a fire trap with only a small pathway in some areas that led to the door. Did I say it was our 50th Wedding Anniversary Trip??? There is no doubt that the mistakes were made by Frosch and their agent. I was told that the president of Frosch Leisure was going to call me over 2 weeks ago. That call never was made — — not a big surprise! I want a refund!!! Shame on Frosch!!!

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